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IVR Network Diagram
IVR Network Diagrams visualize the logical and physical structure of IVR systems, where computer interact with callers using of voice and dual-tone multi-frequency signaling (DTMF) keypad inputs.
They are used to develop, operate and maintain the IVR systems for inbound and outbound call centers and voice mail systems.
ConceptDraw has templates and examples that helps you to start using software for designing your own IVR Diagrams. You can use the appropriate stencils from Interactive Voice Response library with 35 objects.
Pic.1. IVR network diagram.
ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams.
Use ConceptDraw PRO diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems.