Total Quality Management Definition


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The continuous process of reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience and ensuring that employees are up-to-speed with their training. Total quality management aims to hold all parties involved in the production process as accountable for the overall quality of the final product or service.

Total Quality Management (TQM) is an integrative philosophy of management for continuously improving the quality of products and processes. [Ahire, S. L. 1997. Management Science- Total Quality Management interfaces: An integrative framework. Interfaces 27 (6) 91-105.]

TQM is based on the premise that the quality of products and processes is the responsibility of everyone involved with the creation or consumption of the products or services which are offered by an organization, requiring the involvement of management, workforce, suppliers, and customers, to meet or exceed customer expectations. [Total quality management. Wikipedia]


Pic.1 Total quality management (TQM) flowchart template

The total quality management diagrams visualize business and industrial processes step-by-step, and allow one to compare visually the ideal and real process stages.

Use the Total Quality Management (TQM) Diagrams Solution for ConceptDraw PRO software to create your own TQM diagrams, schemes and drawings quick, easy and effective.

Total Quality Management Definition

Pic.2 Total quality management (TQM) solution

Use the Total Quality Management (TQM) Diagrams Solution for ConceptDraw PRO software to create your own TQM diagrams, schemes and drawings quick, easy and effective.

All source documents are vector graphic documents. They are available for reviewing, modifying, or converting to a variety of formats (PDF file, MS PowerPoint, MS Visio XML, and many other graphic formats) from the ConceptDraw Solution Browser v3. The Total Quality Management (TQM) Diagrams Solution is available for all ConceptDraw PRO v9.5 or later users.











Use Product:

  • Quality Software
  • Diagram Software
  • Business Diagramming Tool
  • Professional Business Graphics Tool
  • Technical Diagramming Tool
  • For Mac® & Windows®

Use Solution:

  • Organizational management
  • Supplier quality management
  • Fact-based decision making.
  • Receive continuous feedback
  • Creates value for the customer
  • Provides best quality product
  • The possibility of preventing defects
  • TQM templates and examples
  • TQM vector graphics elements
  • Import/Export Microsoft Visio™
  • Export to graphics files and PDF
  • Export to PPT™
  • Make Presentation

Required Solutions:

  • Customer focus
  • Continual improvement
  • Structure problems
  • Quality Structure
  • Problem to be solved


See also Samples:


Compatibility: Apple® OS X 10.10 or later
Microsoft® Windows® 7/8.1/10

Price: ConceptDraw PRO US$199
 
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