Total Quality Management Value

Total quality management (TQM) includes 8 main elements:
Customer-focused
Total employee involvement
Process-centered
Integrated system
Strategic and systematic approach
Continual improvement
Fact-based decision making
Communications.

These elements are considered so essential to TQM that many organizations define them, in some format, as a set of core values and principles on which the organization is to operate. [Total quality management. Wikipedia]



Pic.1 Fishbone diagram 4M: Production process.

In the total quality management (TQM) fishbone diagram (Ishikawa diagram, herringbone diagrams, cause-and-effect diagrams, Fishikawa) represents factors (reasons) which influence on quality coefficient of the final result of the concerned process. The main factors are 4M:
Men
Methods
Materials
Machines
These main factors are subdivided into smaller. The degree of the detailed elaboration is defined only by factors significance and planner’s tasks. With the help of Ishikawa diagram it is possible to show visually all factors which influence on the quality coefficient, sort them out and show their interrelation.




See also Samples:

Use Product:

  • Quality Software
  • Diagram Software
  • Business Diagramming Tool
  • Professional Business Graphics Tool
  • Technical Diagramming Tool
  • For Mac® & Windows®

Use Solution:

  • Organizational management
  • Supplier quality management
  • Fact-based decision making.
  • Receive continuous feedback
  • Creates value for the customer
  • Provides best quality product
  • The possibility of preventing defects
  • TQM templates and examples
  • TQM vector graphics elements
  • Export to graphics files and PDF
  • Export to PPT
  • Make Presentation

Required Solutions:

  • Customer focus
  • Continual improvement
  • Structure problems
  • Quality Structure
  • Problem to be solved
 
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