Instagram CRM Dashboard
This social media customer service dashboard sample visualizes Instagram CRM business metrics and KPIs using graphic indicators.
"Social CRM metrics in applications.
Metrics for building awareness:
* web traffic
* search volume trends
* volume of followers
* social mentions
Metrics for increasing sales:
* website traffic
* social mentions
* volume of followers
* repeat visits
* social content acceptance rate
Metrics for assessing changes environment in an industry:
* Share of Voice: how much of the overall voice a single brand consumes." [Social CRM. Wikipedia]
The social CRM dashboard example "Instagram CRM Dashboard" was designed using ConceptDraw PRO software extended with CRM Center Dashboard solution from Management area of ConceptDraw Solution Park.