House of quality diagram

This house of quality matrix sample was designed on the base of the Wikimedia Commons file: A1 House of Quality.png. "House of Quality is a diagram, resembling a house, used for defining the relationship between customer desires and the firm/product capabilities" [commons.wikimedia.org/wiki/File:A1_House_of_Quality.png] The HOQ example "House of quality diagram" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.