House of quality 9 step - Template

This house of quality matrix template was designed on the base of the Wikimedia Commons file: House of quality 9 step.png. "An example of House of Quality including numbers (1-9) for easier relation between text and image." [commons.wikimedia.org/wiki/File:House_of_quality_9_step.png] "Product Design. Initially, information about customer requirements must be collected. Once done, these should be converted into qualitative properties in the form of design. A tool used to facilitate this is the House of Quality, which is based on a number of processes that generally follow the list below. 1. Customer characteristics 2. Priorities of customer characteristics (scale 1-5) 3. Technical characteristics 4. Relationships between customer and technical characteristics (1.3.9) 5. Competing products 6. Rating of products on the market by customer characteristics (scale 1-5) 7. Rating of products on the market by technical characteristics (scale 1-5) 8. Rating and comparison of measurable values ​​for product properties 9. The tool converts the information into measurable results Then a more precise requirement specification can be made. Where product requirements and technical characteristics are developed in detail." [sv.wikipedia.org/wiki/Quality_function_deployment] The HOQ template "House of quality 9 step" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
HOQ matrix
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