TQM diagram example

"The Process Flow Chart provides a visual representation of the steps in a process. ... When to Use: One of the first activities of a process improvement effort is constructing a flowchart. It provides the following benefits: 1- It give you and everyone a clear understanding of the process. 2- Facilitates teamwork and communication. 3- Helps to identify non-value-added operations." [bexcellence.org/Flow-Chart.html] This TQM diagram example shows a business process that can be then analyzed to improve the effectiveness and diagnose quality issues that require resolution. This example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Total Quality Management (TQM) Diagrams solution from the Quality area of ConceptDraw Solution Park.