VoIP Interface Architecture
This diagram illustrates the VoIP interface architecture.
This IVR diagram sample was designed on the base of Wikimedia Commons file: VoIP Interface Architecture.JPG. [commons.wikimedia.org/wiki/File:VoIP_Interface_Architecture.JPG]
"Early providers of voice-over-IP services offered business models and technical solutions that mirrored the architecture of the legacy telephone network. Second-generation providers, such as Skype, built closed networks for private user bases, offering the benefit of free calls and convenience while potentially charging for access to other communication networks, such as the PSTN. This limited the freedom of users to mix-and-match third-party hardware and software. Third-generation providers, such as Google Talk, adopted the concept of federated VoIP—which is a departure from the architecture of the legacy networks. These solutions typically allow dynamic interconnection between users on any two domains on the Internet when a user wishes to place a call.
In addition to VoIP phones, VoIP is also available on many personal computers and other Internet access devices. Calls and SMS text messages may be sent over mobile data or Wi-Fi." [Voice over IP. Wikipedia]
The diagram example "VoIP Interface Architecture" was designed using ConceptDraw PRO software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.