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"Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.
In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.
IVR technology is also being introduced into automobile systems for hands-free operation. Current deployment in automobiles revolves around satellite navigation, audio and mobile phone systems.
It is common in industries that have recently entered the telecommunications industry to refer to an automated attendant as an IVR. The terms, however, are distinct and mean different things to traditional telecommunications professionals, whereas emerging telephony and VoIP professionals often use the term IVR as a catch-all to signify any kind of telephony menu, even a basic automated attendant. The term voice response unit (VRU), is sometimes used as well." [Interactive voice response. Wikipedia]
The interactive voice response (IVR) diagram template for the ConceptDraw PRO diagramming and vector drawing software is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram template
IVR diagram template, phone call, opened letter, menu block, main menu block, customer male, IP phone,

Basic Flowchart Symbols and Meaning

Flowcharts are the best for visually representation the business processes and the flow of a custom-order process through various departments within an organization. ConceptDraw PRO diagramming and vector drawing software extended with Flowcharts solution offers the full set of predesigned basic flowchart symbols which are gathered at two libraries: Flowchart and Flowcharts Rapid Draw. Among them are: process, terminator, decision, data, document, display, manual loop, and many other specific symbols. The meaning for each symbol offered by ConceptDraw gives the presentation about their proposed use in professional Flowcharts for business and technical processes, software algorithms, well-developed structures of web sites, Workflow diagrams, Process flow diagram and correlation in developing on-line instructional projects or business process system. Use of ready flow chart symbols in diagrams is incredibly useful - you need simply drag desired from the libraries to your document and arrange them in required order. There are a few serious alternatives to Visio for Mac, one of them is ConceptDraw PRO. It is one of the main contender with the most similar features and capabilities.
How to Build a Flowchart
How to Build a Flowchart

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.
This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, web help, task list, shopping bag, phone message, opened letter, money, message, menu block, buttons, menu block, button, menu block, main menu block, end call, calendar, button, access denied,

atm solutions,uml examples, uml example, uml diagram creator, best uml tool, banking system ATM UML Diagrams

atm solutions,uml examples, uml example, uml diagram creator, best uml tool, banking system
The ATM UML Diagrams solution lets you create ATM solutions and UML examples. Use ConceptDraw PRO as a UML diagram creator to visualize a banking system.

Flow chart Example. Warehouse Flowchart

Warehouse Flowcharts are various diagrams that describe the warehousing and inventory management processes on the warehouses. Typical purposes of Warehouse Flowcharts are evaluating warehouse performance, measuring efficiency of customer service and organizational performance. This type of Workflow diagrams can be used for identifying any disconnection between business activities and business objectives. They are effectively used by warehouse-related people and organizations, manufacturers, wholesalers, exporters, importers, transporters, and others. Standard Warehousing process flow diagram and standard Workflow diagram are used for process identification for further evaluating effectiveness and profitability of overall business process. Use the ConceptDraw PRO vector graphic software extended with Flowcharts solution to design your own professional-looking Workflow diagrams and Flowcharts of any types, including the Warehouse flowchart, Process flow diagrams which depict in details all steps of Warehouse packages flow. Microsoft Visio, designed for Windows users, can’t be opened directly on Mac. But fortunately, there are several Visio alternatives for Mac which will help Mac users to work Visio files. With ConceptDraw PRO, you may open, edit and save files in Visio format.
ConceptDraw Arrows10 Technology
ConceptDraw Arrows10 Technology

UML for Bank

UML for Bank - This sample was created in ConceptDraw PRO diagramming and vector drawing software using the UML Class Diagram library of the Rapid UML Solution from the Software Development area of ConceptDraw Solution Park.

business processes, business management, plan projects Business Package for Management

business processes, business management, plan projects
Package intended for professional who designing and documenting business processes, preparing business reports, plan projects and manage projects, manage organizational changes, prepare operational instructions, supervising specific department of an organization, workout customer service processes and prepare trainings for customer service personal, carry out a variety of duties to organize business workflow.

Software Diagram Examples and Templates

ConceptDraw Pro is a powerful tool for business and technical diagramming. Software Development area of ConceptDraw Solution Park provides 5 solutions: Data Flow Diagrams, Entity-Relationship Diagram (ERD), Graphic User Interface, IDEFO Diagrams, Rapid UML.