"Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.
In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.
IVR technology is also being introduced into automobile systems for hands-free operation. Current deployment in automobiles revolves around satellite navigation, audio and mobile phone systems.
It is common in industries that have recently entered the telecommunications industry to refer to an automated attendant as an IVR. The terms, however, are distinct and mean different things to traditional telecommunications professionals, whereas emerging telephony and VoIP professionals often use the term IVR as a catch-all to signify any kind of telephony menu, even a basic automated attendant. The term voice response unit (VRU), is sometimes used as well." [Interactive voice response. Wikipedia]
The interactive voice response (IVR) diagram template for the ConceptDraw PRO diagramming and vector drawing software is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.
IVR technology is also being introduced into automobile systems for hands-free operation. Current deployment in automobiles revolves around satellite navigation, audio and mobile phone systems.
It is common in industries that have recently entered the telecommunications industry to refer to an automated attendant as an IVR. The terms, however, are distinct and mean different things to traditional telecommunications professionals, whereas emerging telephony and VoIP professionals often use the term IVR as a catch-all to signify any kind of telephony menu, even a basic automated attendant. The term voice response unit (VRU), is sometimes used as well." [Interactive voice response. Wikipedia]
The interactive voice response (IVR) diagram template for the ConceptDraw PRO diagramming and vector drawing software is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
UML Block Diagram
Use Case Diagram Taxi Service UML. This sample was created in ConceptDraw PRO diagramming and vector drawing software using the UML Use Case Diagram library of the Rapid UML Solution from the Software Development area of ConceptDraw Solution Park. This sample shows the work of the taxi service and is used by taxi stations, by airports, in the tourism field and delivery service.Block Diagram Software
The popularity of Block Diagrams grows day by day. The existence of powerful software for their design is an excellent news! ConceptDraw PRO Block Diagram Software offers the Block Diagrams Solution from the "Diagrams" Area.Business Diagram Software
When managing the projects, people, or networks, there are daily designed and used different types of Business diagrams, so the powerful drawing software will be very useful for this. ConceptDraw PRO with large quantity of business solutions will meet your needs and will help you convey your ideas successful and rapidly, no matter are you professional or beginner. It is the best choice for business specialists and technical professionals who need quickly and easily explore, visualize, and communicate information. ConceptDraw PRO business diagram software is the most powerful business software and relational charting software. Create advanced, completely customizable Business Process Diagrams, Business Flow Charts, Work Flow Diagrams, Organizational Charts, Audit diagrams, Marketing diagrams, Value Stream Maps, TQM diagrams, ERD diagrams, EPC diagrams, Cause and Effect diagrams, Infographics, Dashboards, and other Relational business diagrams from your data using the powerful drawing tools of ConceptDraw Solution Park.Electrical Symbols, Electrical Diagram Symbols
When drawing Electrical Schematics, Electrical Circuit Diagrams, Power Systems Diagrams, Circuit and Wiring Diagrams, Digital and Analog Logic Schemes, you will obligatory need the electrical symbols and pictograms to represent various electrical and electronic devices, such as resistors, wires, transistors, inductors, batteries, switches, lamps, readouts, amplifiers, repeaters, relays, transmission paths, semiconductors, generators, and many more. Today these symbols are internationally standardized, so the diagrams designed using them are recognizable and comprehensible by specialists from different countries. Electrical Engineering Solution included to ConceptDraw Solution Park provides 26 libraries with 926 commonly used electrical schematic and electrical engineering symbols making the reality the easy drawing of Electrical diagrams, schematics and blueprints. Now you need only a few minutes to create great-looking Electrical diagram, simply choose required electrical design elements from the libraries, drag them on the needed places at the document and connect in a suitable way.Flowchart design. Flowchart symbols, shapes, stencils and icons
A flowchart is a type of diagram which represents an algorithm, process or workflow, displays the steps as boxes of various kinds and depicts their order by connecting them with arrows. Any business graphic document will be more colorful and understandable if will use professional-looking and visual diagrams and flowcharts. Flowchart design gives versatile presenting and explaining of the process. ConceptDraw PRO flowchart software enhanced with Flowcharts solution helps effectively make Flowchart Design. Use of predesigned flowchart symbols and bright color palette offers a fresh view and favorably distinguishes the flowcharts designed in ConceptDraw PRO from the black and white flowcharts on a paper. Preferably to use no more than three or four colors and apply identical for the same shape types. The best flowchart design can be achieved by starting with Flowchart template, or any of suitable ready examples or samples offered in ConceptDraw STORE, open one of them and enter the proper text into each Flowchart shape. Each symbol of the flowchart has a definition that can't be changed. This means that all flowcharts shapes can be grouped in according to their meaning. Users with ConceptDraw PRO flowchart software can style groups of symbols with close definitions by color sets chosen from complementary palette. Almost all workflows can be depicted as a flowchart. Colored diagrams are more light for perception of the certain information, this is part of flowchart design. Bright colors need to be used in the key points of Decision symbols, to focus attention on their importance for whole process flow.Swim Lane Diagrams
Swim Lane Diagrams are the kind of process flow diagrams and effective tool for documenting the business processes required for any business company for its productive work, for easy defining the weak points, reasons of defects, or delays during the process. Swim Lane Diagram is based on the IDEF3 standard and was developed primarily for using in projecting. Its name derives from the use of horizontal or vertical lanes. The blocks that denote the parts of the processes are arranged within definite lanes according to the belonging to responsible worker. So the process of any complexity is visually divided into the parts and represented with indication the responsibility for execution of each part. This significantly facilitates the comprehension of its work. Use the ConceptDraw PRO software and predesigned vector objects from the Swim Lanes library of Business Process Mapping Solution included to ConceptDraw Solution Park to easy develop Swim Lanes Flowcharts and Diagrams, for modeling and documenting the business processes in a simple and visual graphic form.AWS Architecture Diagrams
AWS Architecture Diagrams with powerful drawing tools and numerous predesigned Amazon icons and AWS simple icons is the best for creation the AWS Architecture Diagrams, describing the use of Amazon Web Services or Amazon Cloud Services, their application for development and implementation the systems running on the AWS infrastructure. The multifarious samples give you the good understanding of AWS platform, its structure, services, resources and features, wide opportunities, advantages and benefits from their use; solution’s templates are essential and helpful when designing, description and implementing the AWS infrastructure-based systems. Use them in technical documentation, advertising and marketing materials, in specifications, presentation slides, whitepapers, datasheets, posters, etc.
BPR Diagram. Business Process Reengineering Example
This sample was created in ConceptDraw PRO diagramming and vector drawing software using the Business Process Diagram Solution from the Business Processes area of ConceptDraw Solution Park. The Business Process Solution is based on the standard BPMN 2.0 and includes the set of libraries of ready-to-use objects.- Process Flowchart | Block Diagram | Basic Diagramming | A Simple ...
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