Products Solutions Samples Buy
✕
This site uses cookies. By continuing to browse the ConceptDraw site you are agreeing to our Use of Site Cookies.
Try ConceptDraw Free

UML Collaboration Diagram (UML2.0)

UML collaboration diagram. Ticket processing systems
UML Collaboration Diagram depicts the interactions between objects or parts in terms of sequenced messages and describes both the static structure and dynamic behavior of a system. Rapid UML solution provides templates, examples and libraries of stencils for quick and easy drawing all the types of system and software engineering diagrams according to UML 2.4 and 1.2 notations.
"An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML use case diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML use case diagram
UML use case diagram, use case, system boundary, actor,
Used Solutions

BPMN standard, Business Process Diagram, BPMN, Business Process Business Process Diagrams

BPMN standard, Business Process Diagram, BPMN, Business Process
Business Process Diagrams solution extends the ConceptDraw PRO BPM software with RapidDraw interface, templates, samples and numerous libraries based on the BPMN 1.2 and BPMN 2.0 standards, which give you the possibility to visualize equally easy simple and complex processes, to design business models, to quickly develop and document in details any business processes on the stages of project’s planning and implementation.

event-driven process chain diagram, EPC diagram, process chain flowchart Event-driven Process Chain Diagrams

event-driven process chain diagram, EPC diagram, process chain flowchart
Event-driven Process Chain (EPC) Diagram is a type of flowchart widely used for modeling in business engineering and reengineering, business process improvement, and analysis. EPC method was developed within the Architecture of Integrated Information Systems (ARIS) framework.

Jacobson Use Cases Diagram

Jacobson Use Cases Diagram - Restaurant System
The vector stencils library UML Use Case contains specific symbols of the UML notation such as actors, actions, associations and relationships for the ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Rapid UML solution from Software Development area of ConceptDraw Solution Park.

Cross-Functional Flowchart

Cross-Functional Flowchart. flowchart maker
Use of Cross-Functional Flowchart is a clear way of showing each team member’s responsibilities and how processes get shared or transferred between different responsible people, teams and departments. Use the best flowchart maker ConceptDraw PRO with a range of standardized cross-functional flowchart symbols to create the Cross-Functional Flowcharts simply and to visualize the relationship between a business process and the functional units responsible for that process. To draw the most quickly Cross-Functional Flowcharts, Cross Functional Process Maps, or Cross Functional Process Flow Diagrams, start with a Cross-functional flowchart samples and templates from ConceptDraw Solution Park. The ConceptDraw Arrows10 and RapidDraw technologies will be also useful for you in drawing. ConceptDraw PRO supports designing both types - horizontal and vertical Cross-functional flowcharts. A vertical layout makes the accents mainly on the functional units while a horizontal layout - on the process. If you need a Visio alternative in Mac OS X, try ConceptDraw PRO. Its interface is very intuitive and it’s actually much easier to use than Visio, yet somehow it’s just as powerful if not more so. ConceptDraw PRO performs professional quality work and seamless Visio interaction.
How to Draw a Cross Functional Flowchart using visio alternative ConceptDraw PRO as visio for mac
How to Draw a Cross Functional Flowchart using visio alternative ConceptDraw PRO as visio for mac

Basic Flowchart Symbols and Meaning

Flowchart Symbols and Meaning, workflow diagram symbols, process flow diagram symbols
Flowcharts are the best for visually representation the business processes and the flow of a custom-order process through various departments within an organization. ConceptDraw PRO diagramming and vector drawing software extended with Flowcharts solution offers the full set of predesigned basic flowchart symbols which are gathered at two libraries: Flowchart and Flowcharts Rapid Draw. Among them are: process, terminator, decision, data, document, display, manual loop, and many other specific symbols. The meaning for each symbol offered by ConceptDraw gives the presentation about their proposed use in professional Flowcharts for business and technical processes, software algorithms, well-developed structures of web sites, Workflow diagrams, Process flow diagram and correlation in developing on-line instructional projects or business process system. Use of ready flow chart symbols in diagrams is incredibly useful - you need simply drag desired from the libraries to your document and arrange them in required order. There are a few serious alternatives to Visio for Mac, one of them is ConceptDraw PRO. It is one of the main contender with the most similar features and capabilities.
How to Build a Flowchart
How to Build a Flowchart
This hotel computer reservations system cycle process chart example was redesigned from the Wikimedia Commons file: По-запросу.jpg.
[commons.wikimedia.org/ wiki/ File:По-запросу.jpg]
"A computer reservations system or central reservation system (CRS) is a computerized system used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or activities. ...
Modern GDSes typically allow users to book hotel rooms, rental cars, airline tickets as well as activities and tours." [en.wikipedia.org/ wiki/ Computer_ reservations_ system]
The cycle process diagram example "Hotel reservation system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Hotel computer reservation system - Cycle process diagram
Hotel computer reservation system - Cycle process diagram, user, straight arrow, manual filling, landing page, email, diagonal arrow, clerk, man, man torso, call - taker, woman,
Used Solutions

Types of Flowchart - Overview

Process flowchart sample - Human resource management process
When designing a process or an instruction in clear and understandable way, you should consider creating a flowchart. You can avoid spending a lot of time understanding complex concepts as they get clear with different diagrams. The flowcharts are very popular diagram type, they are useful at different fields from the description business processes to the presentation of cooking recipes. Basic Flowchart, Business Process Modeling Diagram, Process Flowchart, Cross Functional Flowchart, Procedure Flowchart, Data Flow Diagram, IDEF Flowchart, SDL Diagram, Workflow Diagram, Document Flowchart, Program Flowchart, Value Stream Map, System Flowchart, Highlight Flowchart, Sales Flowchart are the main types flowchart. The ConceptDraw PRO is one of the professional applications which has great advantages and using which you can create different types of Flowcharts easy and fast. Try to draw an illustrative and comprehensible diagram in ConceptDraw PRO describing the processes instead of writing complex long text and make sure how it is convenient. Visio is expensive, and if you use it in a team environment, these costs are compounded. ConceptDraw PRO is an affordable alternative to Visio and luckily, it comes with a team plan. ConceptDraw PRO can import and export Visio files, so Mac users can collaborate with PC users stuck on Microsoft's software.
How to Simplify Flow Charting
How to Simplify Flow Charting