This BPMN (Business Process Model and Notation) diagram sample represents the taxi service order procedure workflow.
"A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers. It often can be visualized with a flowchart as a sequence of activities with interleaving decision points or with a Process Matrix as a sequence of activities with relevance rules based on data in the process. ...
There are three types of business processes:
(1) Management processes, the processes that govern the operation of a system. Typical management processes include "corporate governance" and "strategic management".
(2) Operational processes, processes that constitute the core business and create the primary value stream. Typical operational processes are purchasing, manufacturing, advertising and marketing, and sales.
(3) Supporting processes, which support the core processes. Examples include accounting, recruitment, call center, technical support. ...
The ... improvement areas are equally applicable to policies, processes and detailed procedures (sub-processes/ tasks). There is a cascading effect of improvements made at a higher level on those made at a lower level.
For instance, if a recommendation to replace a given policy with a better one is made with proper justification and accepted in principle by business process owners, then corresponding changes in the consequent processes and procedures will follow naturally in order to enable implementation of the policies" [Business process. Wikipedia]
The business process modeling diagram example "Taxi service order procedure - BPMN 1.2 diagram" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
"A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers. It often can be visualized with a flowchart as a sequence of activities with interleaving decision points or with a Process Matrix as a sequence of activities with relevance rules based on data in the process. ...
There are three types of business processes:
(1) Management processes, the processes that govern the operation of a system. Typical management processes include "corporate governance" and "strategic management".
(2) Operational processes, processes that constitute the core business and create the primary value stream. Typical operational processes are purchasing, manufacturing, advertising and marketing, and sales.
(3) Supporting processes, which support the core processes. Examples include accounting, recruitment, call center, technical support. ...
The ... improvement areas are equally applicable to policies, processes and detailed procedures (sub-processes/ tasks). There is a cascading effect of improvements made at a higher level on those made at a lower level.
For instance, if a recommendation to replace a given policy with a better one is made with proper justification and accepted in principle by business process owners, then corresponding changes in the consequent processes and procedures will follow naturally in order to enable implementation of the policies" [Business process. Wikipedia]
The business process modeling diagram example "Taxi service order procedure - BPMN 1.2 diagram" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
BPMN 2.0
ConceptDraw PRO diagramming and vector drawing software offers the Business Process Diagram Solution from the Business Processes Area of ConceptDraw Solution Park with powerful tools to help you easy represent the business processes and create the business process diagrams based on BPMN 2.0 standard.This BPMN (Business Process Model and Notation) diagram sample illustrates the issue tracking system workflow.
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The business process modeling diagram example "Trouble ticket system - BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The business process modeling diagram example "Trouble ticket system - BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
Process Flowchart
ConceptDraw is Professional business process mapping software for making process flow diagram, workflow diagram, general flowcharts and technical illustrations for business documents. It is includes rich examples, templates, process flowchart symbols. ConceptDraw flowchart maker allows you to easier create a process flowchart. Use a variety of drawing tools, smart connectors, flowchart symbols and shape libraries to create flowcharts of complex processes, process flow diagrams, procedures and information exchange.![How To Create a Process Flow Chart (business process modelling techniques)](https://i1.ytimg.com/vi/KeLgP-FXI2w/hqdefault.jpg)
Business Process Modeling Notation
ConceptDraw PRO is a software for simplу depicting the business processes based on BPMN 2.0.Business Process Diagrams Cross-Functional-Flowcharts, Workflows, Process Charts, IDEF0 and IDEF2, Timeline, Calendars, Gantt Charts, Business Process Modeling, Audit and Opportunity Flowcharts and Mind Maps (presentations, meeting agendas).
This BPMN (Business Process Model and Notation) collaboration diagram sample depicts interactions between customer, travel agent and cab driver, which are defined as a sequence of activities, and represent the message exchange during a cab booking process.
"Business process modeling is used to communicate a wide variety of information to a wide variety of audiences. BPMN is designed to cover this wide range of usage and allows modeling of end-to-end business processes to allow the viewer of the Diagram to be able to easily differentiate between sections of a BPMN Diagram. There are three basic types of sub-models within an end-to-end BPMN model: Private (internal) business processes, Abstract (public) processes, and Collaboration (global) processes...
Collaboration (global) processes.
A collaboration process depicts the interactions between two or more business entities. These interactions are defined as a sequence of activities that represent the message exchange patterns between the entities involved. Collaboration processes may be contained within a Pool and the different participant business interactions are shown as Lanes within the Pool. In this situation, each Lane would represent two participants and a direction of travel between them. They may also be shown as two or more Abstract Processes interacting through Message Flow. These processes can be modeled separately or within a larger BPMN Diagram to show the Associations between the collaboration process activities and other entities. If the collaboration process is in the same Diagram as one of its corresponding private business process, then the activities that are common to both processes can be associated." [Business Process Model and Notation. Wikipedia]
The business process modeling diagram example "Cab booking public process - Collaboration BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
"Business process modeling is used to communicate a wide variety of information to a wide variety of audiences. BPMN is designed to cover this wide range of usage and allows modeling of end-to-end business processes to allow the viewer of the Diagram to be able to easily differentiate between sections of a BPMN Diagram. There are three basic types of sub-models within an end-to-end BPMN model: Private (internal) business processes, Abstract (public) processes, and Collaboration (global) processes...
Collaboration (global) processes.
A collaboration process depicts the interactions between two or more business entities. These interactions are defined as a sequence of activities that represent the message exchange patterns between the entities involved. Collaboration processes may be contained within a Pool and the different participant business interactions are shown as Lanes within the Pool. In this situation, each Lane would represent two participants and a direction of travel between them. They may also be shown as two or more Abstract Processes interacting through Message Flow. These processes can be modeled separately or within a larger BPMN Diagram to show the Associations between the collaboration process activities and other entities. If the collaboration process is in the same Diagram as one of its corresponding private business process, then the activities that are common to both processes can be associated." [Business Process Model and Notation. Wikipedia]
The business process modeling diagram example "Cab booking public process - Collaboration BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
Business Process Diagrams
Business Process Diagrams solution extends the ConceptDraw PRO BPM software with RapidDraw interface, templates, samples and numerous libraries based on the BPMN 1.2 and BPMN 2.0 standards, which give you the possibility to visualize equally easy simple and complex processes, to design business models, to quickly develop and document in details any business processes on the stages of project’s planning and implementation.
This BPMN (Business Process Model and Notation) diagram sample depicts the booking process workflow.
"The vision of BPMN 2.0 is to have one single specification for a new Business Process Model and Notation that defines the notation, metamodel and interchange format but with a modified name that still preserves the "BPMN" brand. The features include:
(1) Aligning BPMN with the business process definition meta model BPDM to form a single consistent language.
(2) Enabling the exchange of business process models and their diagram layouts among process modeling tools to preserve semantic integrity.
(3) Expand BPMN to allow model orchestrations and choreographies as stand-alone or integrated models.
(4) Support the display and interchange of different perspectives on a model that allow a user to focus on specific concerns.
(5) Serialize BPMN and provide XML schemes for model transformation and to extend BPMN towards business modeling and executive decision support." [Business Process Model and Notation. Wikipedia]
The business process modeling diagram example "Booking process - BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Model and Notation solution from the Business Processes area of ConceptDraw Solution Park.
"The vision of BPMN 2.0 is to have one single specification for a new Business Process Model and Notation that defines the notation, metamodel and interchange format but with a modified name that still preserves the "BPMN" brand. The features include:
(1) Aligning BPMN with the business process definition meta model BPDM to form a single consistent language.
(2) Enabling the exchange of business process models and their diagram layouts among process modeling tools to preserve semantic integrity.
(3) Expand BPMN to allow model orchestrations and choreographies as stand-alone or integrated models.
(4) Support the display and interchange of different perspectives on a model that allow a user to focus on specific concerns.
(5) Serialize BPMN and provide XML schemes for model transformation and to extend BPMN towards business modeling and executive decision support." [Business Process Model and Notation. Wikipedia]
The business process modeling diagram example "Booking process - BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Model and Notation solution from the Business Processes area of ConceptDraw Solution Park.
Types of Flowcharts
A Flowchart is a graphically representation of the process, algorithm or the step-by-step solution of the problem. There are ten types of Flowcharts. Using the Flowcharts solution from the Diagrams area of ConceptDraw Solution Park you can easy and quickly design the Flowchart of any of these types.![How to Simplify Flow Charting](https://i1.ytimg.com/vi/ZxzpKy0V0ok/hqdefault.jpg)
HelpDesk
How to Create a BPMN Diagram Using ConceptDraw PRO
Business Process Modeling Notation (BPMN) is a method of illustrating business processes in the form of a diagram. The most effective method of creating or analyzing a business process is to visually interpret the steps using a business process diagram, flowchart or workflow. This is known as business process modeling, and will be performed within a company by a team who have detailed knowledge of company process, and analysts with expertise in the modeling discipline. The objective is often to increase production or lower costs — by modeling the process initially using a flowchart, inefficiencies and problems can be spotted before committing to a decision or strategy. You can create BPMN diagrams using the ConceptDraw PRO diagramming tools. ConceptDraw have designed a solution that combines BPMN v2.0 methodology and graphical notification into one powerful package. The Business Process Diagrams solution from ConceptDraw Solution Park provides a comprehensive collection of vectorSwim Lane Flowchart Symbols
Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1.2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts of processes, algorithms and procedures.Business Process Modeling Resume
ConceptDraw PRO is a best business processes modeling software for graphical documenting processes of the company.Basic Flowchart Symbols and Meaning
Flowchart Symbols and Meaning - Provides a visual representation of basic flowchart symbols and their proposed use in professional workflow diagram, standard process flow diagram and communicating the structure of a well-developed web site, as well as their correlation in developing on-line instructional projects. See flowchart's symbols by specifics of process flow diagram symbols and workflow diagram symbols.![How to Build a Flowchart](https://i1.ytimg.com/vi/_3km8cQc_GQ/hqdefault.jpg)
Flow chart Example. Warehouse Flowchart
Warehouse Flowcharts are different diagrams describing wharehousing and inventory menagement processes. Typical purposes of warehouse flowcharts are evaluating warehouse performance and organizational performance, measuring efficiency of customer service. This type of workflow diagrams can be used for identifying any disconnection between business activities and business objectives.Standard warehousing process flow diagram and standard workflow diagram used for process identification for further evaluating effectiveness and profitability of overall business process. Use the ConceptDraw PRO diagramming and vector drawing software extended with the Flowcharts solution from the Diagrams area of ConceptDraw Solution Park to design your own workflow diagrams, process flow diagram and flow charts. Need to use Process Flow Diagram for designing Warehouse packages flow.
![ConceptDraw Arrows10 Technology](https://i1.ytimg.com/vi/LuGHIIL0o7E/hqdefault.jpg)
The vector stencils library "Activities" contains 35 symbols for drawing business process diagrams (Business Process Model and Notation) using the ConceptDraw PRO diagramming and vector drawing software.
"An activity is represented with a rounded-corner rectangle and describes the kind of work which must be done. Task. A task represents a single unit of work that is not or cannot be broken down to a further level of business process detail without diagramming the steps in a procedure (which is not the purpose of BPMN). Sub-process. Used to hide or reveal additional levels of business process detail. When collapsed, a sub-process is indicated by a plus sign against the bottom line of the rectangle; when expanded, the rounded rectangle expands to show all flow objects, connecting objects, and artifacts. Has its own self-contained start and end events; sequence flows from the parent process must not cross the boundary. Transaction. A form of sub-process in which all contained activities must be treated as a whole; i.e., they must all be completed to meet an objective, and if any one of them fails, they must all be compensated (undone). Transactions are differentiated from expanded sub-processes by being surrounded by a double border. Call Activity. A point in the process where a global process or a global Task is reused. A call activity is differentiated from other activity types by a bolded border around the activity area." [Business Process Model and Notation. Wikipedia]
The shapes example "Design elements - Activities BPMN 2.0" is included in the Business Process Model and Notation solution from the Business Processes area of ConceptDraw Solution Park.
"An activity is represented with a rounded-corner rectangle and describes the kind of work which must be done. Task. A task represents a single unit of work that is not or cannot be broken down to a further level of business process detail without diagramming the steps in a procedure (which is not the purpose of BPMN). Sub-process. Used to hide or reveal additional levels of business process detail. When collapsed, a sub-process is indicated by a plus sign against the bottom line of the rectangle; when expanded, the rounded rectangle expands to show all flow objects, connecting objects, and artifacts. Has its own self-contained start and end events; sequence flows from the parent process must not cross the boundary. Transaction. A form of sub-process in which all contained activities must be treated as a whole; i.e., they must all be completed to meet an objective, and if any one of them fails, they must all be compensated (undone). Transactions are differentiated from expanded sub-processes by being surrounded by a double border. Call Activity. A point in the process where a global process or a global Task is reused. A call activity is differentiated from other activity types by a bolded border around the activity area." [Business Process Model and Notation. Wikipedia]
The shapes example "Design elements - Activities BPMN 2.0" is included in the Business Process Model and Notation solution from the Business Processes area of ConceptDraw Solution Park.
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