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"A call centre or call center is a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. In addition to a call centre, collective handling of letter, fax, live support software,social media and e-mail at one location is known as a contact centre.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Network scheme
Network scheme, server, radio waves, laptop computer, notebook, globe, Internet, cellular phone, mobile phone, call-center, call operator, woman, Internet, cloud,
Used Solutions
The vector stencils library "Computers and network isometric" contains 56 3D clipart images of computer and network devices and equipment for drawing network diagrams.
The clip art example "Computers and network isometric - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Computer and Networks solution from the Computer and Networks area of ConceptDraw Solution Park.
Laptop
Laptop, laptop computer, notebook,
DDCS
DDCS, DDCS, Distributed Data Communications Server,
Server
Server, server,
Webcam
Webcam, Web-camera,
Wireless Network Storage
Wireless Network Storage, wireless network storage,
Personal computer
Personal computer, PC,
VoIP phone
VoIP phone, IP phone,
Fax
Fax, fax,
Plotter
Plotter, plotter,
Mobile phone
Mobile phone, cellular phone, mobile phone,
Feature phone
Feature phone, cellular phone, mobile phone,
Printer
Printer, printer,
Satellite dish
Satellite dish, satellite dish,
Satellite antenna
Satellite antenna, satellite antenna,
Automatic-tracking satellite dish
Automatic-tracking satellite dish, satellite dish,
Wireless access point
Wireless access point, wireless access point,
Wireless router
Wireless router, wireless router,
Router
Router, router,
Network switch
Network switch, switch,
Network device
Network device, device,
Mobile GPS Terminal
Mobile GPS Terminal, mobile GPS terminal,
GPS phone
GPS phone, GPS phone,
Television antenna
Television antenna, antenna,
Radio tower
Radio tower, wireless cell tower,
Base station
Base station , base station ,
Satellite
Satellite, satellite,
In-vehicle satellite telecommunication
In-vehicle satellite telecommunication, in-vehicle station,
Satellite dishes on ship
Satellite dishes on ship , ship,
Airplane
Airplane, airplane,
Internet
Internet, Internet,
Man
Man, man,
Woman
Woman, woman,
Call-center
Call-center, call-center,
Honeycomb
Honeycomb, honeycomb,
Mountain
Mountain, mountain,
Radio waves
Radio waves, radio waves,
Radio waves
Radio waves, radio waves,
Tower block
Tower block, high-rise building,
Office building
Office building, office building,
House
House, house,
House
House, house,
Globe
Globe, globe, Internet,
Wireless security camera
Wireless security camera, camera,
Truck
Truck, truck,
Tree
Tree, tree,
Conifer tree
Conifer tree, fir-tree,
1U hub / switch
1U hub / switch, 1U hub switch,
2U hub / switch
2U hub / switch, 2U hub switch,
1U server
1U server, 1U server,
2U Server
2U Server, 2U server,
3U Server
3U Server, 3U server,
4U Server
4U Server, 4U server,
Communications satellite
Communications satellite, satellite,
Car
Car, car,
Radio waves
Radio waves, radio waves,
Firewall
Firewall, firewall,
Used Solutions
The vector stencils library "Telecommunication networks" contains 32 clipart images of telecommunication network devices and equipment for drawing telecom network diagrams.
"A telecommunications network is a collection of terminal nodes, links and any intermediate nodes which are connected so as to enable telecommunication between the terminals.
The transmission links connect the nodes together. The nodes use circuit switching, message switching or packet switching to pass the signal through the correct links and nodes to reach the correct destination terminal.
Each terminal in the network usually has a unique address so messages or connections can be routed to the correct recipients. The collection of addresses in the network is called the address space." [Telecommunications network. Wikipedia]
The clip art example "Telecommunication networks - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Internet
Internet, Internet, cloud,
Globe
Globe, globe, Internet,
Base station
Base station, base station,
Satellite dish
Satellite dish, satellite dish,
Satellite dish
Satellite dish, satellite dish,
Communications satellite
Communications satellite, satellite,
Wireless cell tower
Wireless cell tower,
Radio waves
Radio waves, radio waves,
Radio waves
Radio waves, radio waves,
Cellular phone
Cellular phone, cellular phone, mobile phone,
Server
Server, server,
Laptop computer
Laptop computer, laptop computer, notebook,
Desktop computer
Desktop computer, PC,
Car
Car, car,
Satellite truck
Satellite truck, in-vehicle station,
House
House, house,
House
House, house,
Office building
Office building, office building,
Mountain
Mountain, mountain,
Tree
Tree, tree,
Tree
Tree, fir-tree, tree,
User
User, man, user,
Call-center
Call-center, call-center, call operator, woman,
Multi-storey
Multi-storey, building,
Antenna
Antenna, antenna,
Router
Router, router,
IP phone
IP phone, IP phone,
Fax
Fax, fax,
Network cell
Network cell, network cell, cell, honeycomb,
IP Camera
IP Camera, camera,
Wireless router
Wireless router, wireless router,
Networking device
Networking device, device,
Used Solutions
The vector stencils library "Professions" contains 58 people clipart images of different professions you can use in your presentations, illustrations and infographics.
"Electronic clip art is available in several different file formats. It is important for clip art users to understand the differences between file formats so that they can use an appropriate image file and get the resolution and detail results they need.
Clip art file formats are divided into 2 different types: bitmap or vector graphics. ...
In contrast to the grid format of bitmap images, Vector graphics file formats use geometric modeling to describe an image as a series of points, lines, curves, and polygons. Because the image is described using geometric data instead of fixed pixels, the image can be scaled to any size while retaining "resolution independence", meaning that the image can be printed at the highest resolution a printer supports, resulting in a clear, crisp image. Vector file formats are usually superior in resolution and ease of editing as compared to bitmap file formats, but are not as widely supported by software and are not well-suited for storing pixel-specific data such as scanned photographs. In the early years of electronic clip art, vector illustrations were limited to simple line art representations." [Clip art. Wikipedia]
The clip art example "Professions - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the People solution from the Illustration area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ illustrations-people
Builder 1
Builder 1, builder, man,
System administrator
System administrator, system administrator,
Worker of conveyor
Worker of conveyor, worker, conveyor, man,
Clerk 1
Clerk 1, clerk, woman,
Clerk 2
Clerk 2, clerk, man,
Student 2
Student 2, student, girl,
Student 3
Student 3, student, guy,
Student 1
Student 1, student, guy,
Dispatcher 1
Dispatcher 1, dispatcher, man,
Accountant
Accountant, accountant,
Gardener
Gardener, gardener, man,
Lawyer
Lawyer, lawyer,
Jurist
Jurist, jurist,
Judge
Judge, judge,
Consultant
Consultant, consultant, adviser, counselor, advisor, consultor, counsellor,
Manager
Manager, manager, man,
Director
Director, director, man,
Programmer
Programmer, programmer,
Architect
Architect, architect, man,
Pilot
Pilot, pilot, man,
Policeman
Policeman, policeman, man,
Secretary
Secretary, secretary, woman,
Security officer
Security officer, security officer, man,
Clerk 3
Clerk 3, clerk, man,
Musician
Musician, musician,
Presenter
Presenter, presenter,
Athlete
Athlete, athlete, sportsman,
Artist
Artist, artist,
Announcer
Announcer, announcer, man,
Photographer
Photographer, photographer,
Hairdresser
Hairdresser, hairdresser,
Florist
Florist, florist,
Spaceman
Spaceman, spaceman, astronaut,
Engineer
Engineer, engineer, man,
Reporter
Reporter, reporter, woman,
Tailor
Tailor, tailor,
Dispatcher 2
Dispatcher 2, dispatcher, woman,
Biologist
Biologist, biologist,
Chemist
Chemist, chemist,
Dentist
Dentist, dentist,
Priest
Priest, priest,
Soldier
Soldier, soldier, man,
Doctor
Doctor, doctor, physician, medic, medical man, medical adviser,
Driver
Driver, driver, man,
Carpenter
Carpenter, carpenter, man,
Fireman
Fireman, fireman, man,
Seaman
Seaman, seaman, man,
Builder 2
Builder 2, builder, man,
Postman
Postman, postman, man,
Miner
Miner, miner, man,
Waiter
Waiter, waiter,
Cleaner
Cleaner, cleaner, man,
Cashier
Cashier, cashier,
Shop assistant
Shop assistant, shop assistant,
Cook
Cook, cook,
Flight attendant
Flight attendant, flight attendant, hostess, air hostess, woman,
Teacher
Teacher, teacher, woman,
Hall porter
Hall porter, hall porter,
Used Solutions
The vector stencils library "Sales workflow" contains 39 sales workflow symbols.
Use these sales icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The sales pictograms library "Sales workflow" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Accounting software
Accounting software, accounting software,
Accounts
Accounts, accounts,
Activities
Activities, activities,
ATM
ATM, ATM,
Call-taker, man
Call-taker, man, call taker, man,
Call-taker, woman
Call-taker, woman, call taker, woman,
Cash register
Cash register, cash register,
Contacts
Contacts, contacts,
Credit card transactions
Credit card transactions, credit card transactions,
Dealer
Dealer, dealer,
Direct mail
Direct mail, direct mail,
Dispatcher, man
Dispatcher, man, dispatcher, man,
Dispatcher, woman
Dispatcher, woman, dispatcher, woman,
Distribution point
Distribution point, distribution point,
Electronic mall
Electronic mall, electronic mall,
Invoice
Invoice, invoice,
Landing page
Landing page, landing page,
Lead
Lead, lead,
Lead conversion
Lead conversion, lead conversion, lead,
Leads
Leads, leads,
New products
New products, new products,
Nurturing
Nurturing, nurturing,
Online bank
Online bank, online bank,
Online order
Online order, online order,
Online payment
Online payment, online payment,
Products on sale
Products on sale, products on sale,
Product database
Product database, product database,
Product
Product, product,
Opportunities
Opportunities, opportunities,
Prospects
Prospects, prospects,
Proforma invoice
Proforma invoice, proforma invoice,
Sales
Sales, sales, leads,
Sales funnel
Sales funnel, sales funnel,
Sales manager, man
Sales manager, man, sales manager, man,
Sales manager, woman
Sales manager, woman, sales manager, woman,
Sales orders
Sales orders, sales orders,
Sales representative
Sales representative, sales representative,
Shipping provider
Shipping provider, shipping provider,
Social profile
Social profile, social profile,
Used Solutions