This site uses cookies. By continuing to browse the ConceptDraw site you are agreeing to our Use of Site Cookies.
"A call centre or call center is a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. In addition to a call centre, collective handling of letter, fax, live support software,social media and e-mail at one location is known as a contact centre.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Network scheme
Network scheme, server, radio waves, laptop computer, notebook, globe, Internet, cellular phone, mobile phone, call-center, call operator, woman, Internet, cloud,
The vector stencils library "Cisco network topology" contains 89 symbols of Cisco network devices and design elements for drawing computer network topology diagrams.
"There are two basic categories of network topologies:
(1) Physical topologies,
(2) Logical topologies.
The shape of the cabling layout used to link devices is called the physical topology of the network. This refers to the layout of cabling, the locations of nodes, and the interconnections between the nodes and the cabling. The physical topology of a network is determined by the capabilities of the network access devices and media, the level of control or fault tolerance desired, and the cost associated with cabling or telecommunications circuits.
The logical topology in contrast, is the way that the signals act on the network media, or the way that the data passes through the network from one device to the next without regard to the physical interconnection of the devices." [Network topology. Wikipedia]
The symbols example "Cisco network topology - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cisco Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ computer-networks-cisco
Router
Router, router,
Broadband router
Broadband router , broadband router,
Router firewall
Router firewall, router with firewall ,
Wireless router
Wireless router, wireless router,
Workgroup switch
Workgroup switch, workgroup switch,
ATM switch
ATM switch, ATM switch ,
ISDN switch
ISDN switch, ISDN switch,
Multilayer switch
Multilayer switch, multilayer switch ,
Protocol translator
Protocol translator, protocol translator,
Communications server
Communications server, communications server, access server,
Transpath
Transpath, transpath,
Bridge
Bridge, bridge,
Terminal server
Terminal server, terminal server,
Route switch processor
Route switch processor, route switch processor,
Content engine (cache director)
Content engine (cache director), content engine, cache director,
Management engine (ME 1100)
Management engine (ME 1100), Management Engine, ME 1100,
Switch processor
Switch processor, switch processor,
ITP
ITP, ITP,
Voice gateway
Voice gateway, voice gateway,
BBSM
BBSM, BBSM,
ATA
ATA, ATA,
SIP Proxy server
SIP Proxy server, SIP Proxy server,
NetRanger
NetRanger, netranger,
Cisco 1000
Cisco 1000, Cisco 1000,
IP
IP, IP,
System controller
System controller, system controller,
ACE
ACE, ACE,
Directory server
Directory server, directory server,
ADM
ADM, ADM,
Cisco Unity Express
Cisco Unity Express, Cisco Unity Express,
Unity server
Unity server, unity server,
Cisco security
Cisco security, Cisco security,
CallManager
CallManager, callmanager, call manager,
DSLAM
DSLAM, DSLAM,
H.323
H.323, H.323 ,
CDM (Content Distribution Manager)
CDM (Content Distribution Manager), CDM, content distribution manager,
ICM
ICM, ICM,
Access point
Access point, access point,
Wireless bridge
Wireless bridge, wireless bridge,
Wireless connectivity
Wireless connectivity, wireless connectivity,
Guard
Guard, guard,
Mobile access router
Mobile access router, mobile access router,
Carrier Routing System (CRS)
Carrier Routing System (CRS), Carrier Routing System, CRS,
Vault
Vault, vault,
Workstation
Workstation, workstation,
PC
PC, PC,
Macintosh
Macintosh, Macintosh,
Cloud, gold
Cloud, gold, network cloud,
Cloud, white
Cloud, white, cloud,
Cloud, standard color
Cloud, standard color, cloud,
Cisco security management
Cisco security management, security management,
PBX
PBX, PBX,
DPT
DPT, DPT,
Government building
Government building, government building ,
Headquarters, blue
Headquarters, blue, headquarters, generic building,
Router in building
Router in building, router in building,
Man
Man, man,
Woman
Woman, woman,
Workgroup switch, subdued
Workgroup switch, subdued, workgroup switch,
Router, subdued
Router, subdued, router,
File server
File server, file server,
Firewall, horizontal
Firewall, horizontal, firewall,
Firewall, vertical
Firewall, vertical, firewall,
Firewall, vertical, subdued
Firewall, vertical, subdued, firewall,
Lock
Lock, lock,
Key
Key, key,
Lock and key
Lock and key, lock, key, lock and key,
Car
Car, car,
Truck
Truck, truck,
File cabinet
File cabinet, file cabinet,
Breakout box
Breakout box, breakout box,
Breakout box, blue
Breakout box, blue, breakout box,
Host
Host, host,
Relational database
Relational database, relational database,  database,
Modem
Modem, modem,
BBS (Bulletin Board System)
BBS (Bulletin Board System), BBS, bulletin board system,
Satellite
Satellite, satellite,
Satellite dish
Satellite dish, satellite dish,
UPS
UPS, UPS,
RPS
RPS, RPS,
MAU
MAU, MAU,
PAD
PAD, PAD,
PAD X.28
PAD X.28, PAD X.28,
Diskette
Diskette, diskette,
Contact center
Contact center, contact center,
Page icon
Page icon, page icon,
Antenna
Antenna, antenna,
Antenna, blue
Antenna, blue, antenna,
Radio tower
Radio tower, radio tower,

IVR Network Diagram

Interactive Voice Response (IVR) Network Diagram
HelpDesk

How to Create a Telecommunication Network Diagram

Telecommunication network diagram displays components and connections in a telecommunication network: how they are interacted between each other and with end-users. Telecommunication network diagrams usually created by system engineers for planning telecom networks. Also, they may be useful for a network management. Telecom network diagram visualizes the level of security and user access to certain equipment and data within a current network. Telecom network diagram can be used to identify weak points of an entire network or a part of it. ConceptDraw DIAGRAM allows you to draw a simple and clear Telecommunication Network diagrams.

telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications Telecommunication Network Diagrams

telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications
Telecommunication Network Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates, and great collection of vector stencils to help the specialists in a field of networks and telecommunications, as well as other users to create Computer systems networking and Telecommunication network diagrams for various fields, to organize the work of call centers, to design the GPRS networks and GPS navigational systems, mobile, satellite and hybrid communication networks, to construct the mobile TV networks and wireless broadband networks.

Network Diagram Software IVR Services

Interactive Voice Response (IVR) Services

Network Diagramming Software for Design IVR Network Diagrams

ConceptDraw DIAGRAM is perfect for software designers and software developers who need to draw IVR Network Diagrams.

Interactive Voice Response Network Diagram

ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams. Use ConceptDraw DIAGRAM diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems.
The vector stencils library "Cisco network topology" contains 89 symbols of Cisco network devices and design elements for drawing computer network topology diagrams.
"There are two basic categories of network topologies:
(1) Physical topologies,
(2) Logical topologies.
The shape of the cabling layout used to link devices is called the physical topology of the network. This refers to the layout of cabling, the locations of nodes, and the interconnections between the nodes and the cabling. The physical topology of a network is determined by the capabilities of the network access devices and media, the level of control or fault tolerance desired, and the cost associated with cabling or telecommunications circuits.
The logical topology in contrast, is the way that the signals act on the network media, or the way that the data passes through the network from one device to the next without regard to the physical interconnection of the devices." [Network topology. Wikipedia]
The symbols example "Cisco network topology - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cisco Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ computer-networks-cisco
Router
Router, router,
Broadband router
Broadband router , broadband router,
Router firewall
Router firewall, router with firewall ,
Wireless router
Wireless router, wireless router,
Workgroup switch
Workgroup switch, workgroup switch,
ATM switch
ATM switch, ATM switch ,
ISDN switch
ISDN switch, ISDN switch,
Multilayer switch
Multilayer switch, multilayer switch ,
Protocol translator
Protocol translator, protocol translator,
Communications server
Communications server, communications server, access server,
Transpath
Transpath, transpath,
Bridge
Bridge, bridge,
Terminal server
Terminal server, terminal server,
Route switch processor
Route switch processor, route switch processor,
Content engine (cache director)
Content engine (cache director), content engine, cache director,
Management engine (ME 1100)
Management engine (ME 1100), Management Engine, ME 1100,
Switch processor
Switch processor, switch processor,
ITP
ITP, ITP,
Voice gateway
Voice gateway, voice gateway,
BBSM
BBSM, BBSM,
ATA
ATA, ATA,
SIP Proxy server
SIP Proxy server, SIP Proxy server,
NetRanger
NetRanger, netranger,
Cisco 1000
Cisco 1000, Cisco 1000,
IP
IP, IP,
System controller
System controller, system controller,
ACE
ACE, ACE,
Directory server
Directory server, directory server,
ADM
ADM, ADM,
Cisco Unity Express
Cisco Unity Express, Cisco Unity Express,
Unity server
Unity server, unity server,
Cisco security
Cisco security, Cisco security,
CallManager
CallManager, callmanager, call manager,
DSLAM
DSLAM, DSLAM,
H.323
H.323, H.323 ,
CDM (Content Distribution Manager)
CDM (Content Distribution Manager), CDM, content distribution manager,
ICM
ICM, ICM,
Access point
Access point, access point,
Wireless bridge
Wireless bridge, wireless bridge,
Wireless connectivity
Wireless connectivity, wireless connectivity,
Guard
Guard, guard,
Mobile access router
Mobile access router, mobile access router,
Carrier Routing System (CRS)
Carrier Routing System (CRS), Carrier Routing System, CRS,
Vault
Vault, vault,
Workstation
Workstation, workstation,
PC
PC, PC,
Macintosh
Macintosh, Macintosh,
Cloud, gold
Cloud, gold, network cloud,
Cloud, white
Cloud, white, cloud,
Cloud, standard color
Cloud, standard color, cloud,
Cisco security management
Cisco security management, security management,
PBX
PBX, PBX,
DPT
DPT, DPT,
Government building
Government building, government building ,
Headquarters, blue
Headquarters, blue, headquarters, generic building,
Router in building
Router in building, router in building,
Man
Man, man,
Woman
Woman, woman,
Workgroup switch, subdued
Workgroup switch, subdued, workgroup switch,
Router, subdued
Router, subdued, router,
File server
File server, file server,
Firewall, horizontal
Firewall, horizontal, firewall,
Firewall, vertical
Firewall, vertical, firewall,
Firewall, vertical, subdued
Firewall, vertical, subdued, firewall,
Lock
Lock, lock,
Key
Key, key,
Lock and key
Lock and key, lock, key, lock and key,
Car
Car, car,
Truck
Truck, truck,
File cabinet
File cabinet, file cabinet,
Breakout box
Breakout box, breakout box,
Breakout box, blue
Breakout box, blue, breakout box,
Host
Host, host,
Relational database
Relational database, relational database,  database,
Modem
Modem, modem,
BBS (Bulletin Board System)
BBS (Bulletin Board System), BBS, bulletin board system,
Satellite
Satellite, satellite,
Satellite dish
Satellite dish, satellite dish,
UPS
UPS, UPS,
RPS
RPS, RPS,
MAU
MAU, MAU,
PAD
PAD, PAD,
PAD X.28
PAD X.28, PAD X.28,
Diskette
Diskette, diskette,
Contact center
Contact center, contact center,
Page icon
Page icon, page icon,
Antenna
Antenna, antenna,
Antenna, blue
Antenna, blue, antenna,
Radio tower
Radio tower, radio tower,

meter dashboard, quantitative indicators Meter Dashboard

meter dashboard, quantitative indicators
Meter dashboard solution extends ConceptDraw DIAGRAM software with templates, samples and vector stencils library with meter indicators for drawing visual dashboards showing quantitative data.

Network Diagram Examples

Network diagram is a chart which represents nodes and connections between them in computer network or any telecommunication network, it is a visual depiction of network architecture, physical or logical network topology. There are used common icons for the Network diagrams design, such as icons of various network appliances, computer devices, routers, clouds, peripheral devices, digital devices, etc. Network diagrams can represent networks of different scales (LAN level, WAN level) and detailization. ConceptDraw DIAGRAM diagramming software enhanced with Computer Network Diagrams solution from Computer and Networks area includes huge collection of computer and network templates, design objects and stencils, and numerous quantity of Network diagram examples and samples, among them: Basic Computer Network Diagrams, Communication Network Diagram, Wireless Router Network Diagram, LAN Topology Diagram, Computer Network System Design Diagram, Mobile Satellite Communication Network, Web-based Network Diagram, Hybrid Network Diagram, and many others.

bi dashboard, business intelligence solutions, dynamic chart, bi chart Business Intelligence Dashboard

bi dashboard, business intelligence solutions, dynamic chart, bi chart
Business Intelligence Dashboard solution extends the ConceptDraw DIAGRAM functionality with exclusive tools, numerous ready-to-use vector objects, samples and quick-start templates for creation professional Business Intelligence Dashboards, Business Intelligence Graphics, Business Intelligence Charts and Maps of different kinds. Design easy the BI dashboard, BI model or Dynamic chart in ConceptDraw DIAGRAM to monitor the company's work, to track the indicators corresponding your company's data, to display and analyze key performance indicators, to evaluate the trends and regularities of the processes occurring at the company.