"A call centre or call center is a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. In addition to a call centre, collective handling of letter, fax, live support software,social media and e-mail at one location is known as a contact centre.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
The vector stencils library "Computers and network isometric" contains 56 3D clipart images of computer and network devices and equipment for drawing network diagrams.
The clip art example "Computers and network isometric - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Computer and Networks solution from the Computer and Networks area of ConceptDraw Solution Park.
The clip art example "Computers and network isometric - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Computer and Networks solution from the Computer and Networks area of ConceptDraw Solution Park.
Basic Flowchart Symbols and Meaning
Flowchart Symbols and Meaning - Provides a visual representation of basic flowchart symbols and their proposed use in professional workflow diagram, standard process flow diagram and communicating the structure of a well-developed web site, as well as their correlation in developing on-line instructional projects. See flowchart's symbols by specifics of process flow diagram symbols and workflow diagram symbols.Organizational Charts
Organizational Charts solution extends ConceptDraw PRO software with samples, templates and library of vector stencils for drawing the org charts.
Basketball Court Diagram and Basketball Positions
ConceptDraw PRO software extended with the Basketball solution from the Sport area of ConceptDraw Solution Park provides libraries, templates and samples allowing basketball specialists and fans to draw the professional looking diagrams and schemas of any complexity in a few minutes. It’s very convenient way to explain the different basketball tactics, positions and rules using the visual illustrations.How to Build Cloud Computing Diagram Principal Cloud Manufacturing
The term “cloud” is very popular and widely used now, it is a server, data processing centre, or a network which lets to store the data and software, provides access to them, allows to run applications without installation and gives the possibility to process data hosted remotely via the Internet connection.For documenting the Cloud Computing Architecture with a goal to facilitate the communication between stakeholders are successfully used the Cloud Computing Architecture diagrams. It is convenient and easy to draw various Cloud Computing Architecture diagrams in ConceptDraw PRO software with help of tools of the Cloud Computing Diagrams Solution from the Computer and Networks Area of ConceptDraw Solution Park.
Soccer (Football) Dimensions
The Soccer solution from the Sport area of ConceptDraw Solution Park is designed as a tool that helps produce soccer illustrations of any complexity in minutes. You can quick and easy design the professional looking plan of the soccer field with set up dimensions.Plant Layout Plans
This solution extends ConceptDraw PRO v.9.5 plant layout software (or later) with process plant layout and piping design samples, templates and libraries of vector stencils for drawing Plant Layout plans. Use it to develop plant layouts, power plant desig
Soccer (Football) Positions
Explaining soccer positions becomes much more easier and time saving with visual drawings. ConceptDraw PRO software extended with the Soccer solution from the Sport area of ConceptDraw Solution Park is very useful tool that will help you design the soccer-related drawings of any complexity in minutes.Brilliant Examples of Infographics Map, Transport, Road
ConceptDraw PRO contains spatial infographics samples, map templates to be filled in, and libraries of vector stencils for main design elements of spatial infographics.Spatial infographics Design Elements: Transport Map
Do you like infographics and data visualization? Creating infographics is super-easy with ConceptDraw.Map Infographic Tool
ConceptDraw is a data visualization tool, which can help you to create a map infographics. Anyone can do this, it's that easy!Spatial Infographics
Spatial infographics solution extends ConceptDraw PRO software with infographic samples, map templates and vector stencils libraries with design elements for drawing spatial information graphics.
Diagram Flow Chart
ConceptDraw PRO is a software for producing flow charts. The software delivers built-in object libraries with vector stencils that allows you to use RapidDraw technology. By clicking on direction arrows one can add a new object to flowchart. Users can start drawing their own flowchart diagrams in fast and simple way.- Call center network diagram | Telecommunication Network ...
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- ERD | Entity Relationship Diagrams, ERD Software for Mac and Win
- Flowchart | Basic Flowchart Symbols and Meaning
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- Flowchart | Common Flowchart Symbols
- Flowchart | Common Flowchart Symbols