Call center network diagram

"A call centre or call center is a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. In addition to a call centre, collective handling of letter, fax, live support software,social media and e-mail at one location is known as a contact centre.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.

Network scheme

Used Solutions

Computer and Networks >

Telecommunication Network Diagrams

Computers and network isometric - Vector stencils library

The vector stencils library "Computers and network isometric" contains 56 3D clipart images of computer and network devices and equipment for drawing network diagrams.
The clip art example "Computers and network isometric - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Computer and Networks solution from the Computer and Networks area of ConceptDraw Solution Park.

Laptop

DDCS

Server

Webcam

Wireless Network Storage

Personal computer

VoIP phone

Fax

Plotter

Mobile phone

Feature phone

Printer

Satellite dish

Satellite antenna

Automatic-tracking satellite dish

Wireless access point

Wireless router

Router

Network switch

Network device

Mobile GPS Terminal

GPS phone

Television antenna

Radio tower

Base station

Satellite

In-vehicle satellite telecommunication

Satellite dishes on ship

Airplane

Internet

Man

Woman

Call-center

Honeycomb

Mountain

Radio waves

Tower block

Office building

House

Globe

Wireless security camera

Truck

Tree

Conifer tree

1U hub / switch

2U hub / switch

1U server

2U Server

3U Server

4U Server

Communications satellite

Car

Radio waves

Firewall

Used Solutions

Computer and Networks >

Computer Network Diagrams

Basic Flowchart Symbols and Meaning

Flowchart Symbols and Meaning, workflow diagram symbols, process flow diagram symbols

Flowcharts are the best for visually representation the business processes and the flow of a custom-order process through various departments within an organization. ConceptDraw PRO diagramming and vector drawing software extended with Flowcharts solution offers the full set of predesigned basic flowchart symbols which are gathered at two libraries: Flowchart and Flowcharts Rapid Draw. Among them are: process, terminator, decision, data, document, display, manual loop, and many other specific symbols. The meaning for each symbol offered by ConceptDraw gives the presentation about their proposed use in professional Flowcharts for business and technical processes, software algorithms, well-developed structures of web sites, Workflow diagrams, Process flow diagram and correlation in developing on-line instructional projects or business process system. Use of ready flow chart symbols in diagrams is incredibly useful - you need simply drag desired from the libraries to your document and arrange them in required order. There are a few serious alternatives to Visio for Mac, one of them is ConceptDraw PRO. It is one of the main contender with the most similar features and capabilities.

How to Build a Flowchart

Organizational Charts

Organizational Charts solution extends ConceptDraw PRO software with samples, templates and library of vector stencils for drawing the org charts.

Basketball Court Diagram and Basketball Positions

The illustration of possible situations during the basketball matches, presentation of basketball positions and the best tactics, explanation of rules and training to successful game, become much more easier and time saving with visual illustrations and drawings. Creation of several illustrations and comparing them lets effectively show the differences and advantages in positions of players. ConceptDraw PRO software extended with Basketball solution from Sport area of ConceptDraw Solution Park provides the shapes' libraries with different kinds of basketball courts and basketball positions, templates and samples, which will render great help for basketball specialists and fans in drawing professional-looking and illustrative basketball-related diagrams and schematics of any complexity in a few minutes. Extensive export capabilities of ConceptDraw PRO to varied graphical formats open before you wide field for activities and possibility to easy communicate with large quantity of people, which have different software installed on their devices.

How to Build Cloud Computing Diagram Principal Cloud Manufacturing

The term “cloud” is very popular and widely used now, it is a server, data processing centre, or a network which lets to store the data and software, provides access to them, allows to run applications without installation and gives the possibility to process data hosted remotely via the Internet connection. For documenting the Cloud Computing Architecture with a goal to facilitate the communication between stakeholders are successfully used the Cloud Computing Architecture diagrams. It is convenient and easy to draw various Cloud Computing Architecture diagrams in ConceptDraw PRO software with help of tools of the Cloud Computing Diagrams Solution from the Computer and Networks Area of ConceptDraw Solution Park.

Soccer (Football) Dimensions

The Soccer solution from the Sport area of ConceptDraw Solution Park is designed as a tool that helps produce soccer illustrations of any complexity in minutes. You can quick and easy design the professional looking plan of the soccer field with set up dimensions.

Plant Layout Plans

This solution extends ConceptDraw PRO v.9.5 plant layout software (or later) with process plant layout and piping design samples, templates and libraries of vector stencils for drawing Plant Layout plans. Use it to develop plant layouts, power plant desig

Soccer (Football) Positions

Explaining soccer positions becomes much more easier and time saving with visual drawings. ConceptDraw PRO software extended with the Soccer solution from the Sport area of ConceptDraw Solution Park is very useful tool that will help you design the soccer-related drawings of any complexity in minutes.