"Customer satisfaction is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." ...
It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy." [Customer satisfaction. Wikipedia]
The block diagram example "Sources of customer satisfaction" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.
It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy." [Customer satisfaction. Wikipedia]
The block diagram example "Sources of customer satisfaction" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.
Marketing Diagrams
Marketing Diagrams solution extends ConceptDraw DIAGRAM diagramming software with abundance of samples, templates and vector design elements intended for easy graphical visualization and drawing different types of Marketing diagrams and graphs, including Branding Strategies Diagram, Five Forces Model Diagram, Decision Tree Diagram, Puzzle Diagram, Step Diagram, Process Chart, Strategy Map, Funnel Diagram, Value Chain Diagram, Ladder of Customer Loyalty Diagram, Leaky Bucket Diagram, Promotional Mix Diagram, Service-Goods Continuum Diagram, Six Markets Model Diagram, Sources of Customer Satisfaction Diagram, etc. Analyze effectively the marketing activity of your company and apply the optimal marketing methods with ConceptDraw DIAGRAM software.
Best Value — Total Quality Management
The Total Quality Management Diagram solution helps your organization visualize business and industrial processes. Create Total Quality Management diagrams for business process with ConceptDraw software.
Marketing Area
The solutions from Marketing area of ConceptDraw Solution Park collect templates, samples and libraries of vector stencils for drawing the marketing diagrams and mind maps.
Block Diagrams
Block diagrams solution extends ConceptDraw DIAGRAM software with templates, samples and libraries of vector stencils for drawing the block diagrams.
Organizational Structure Total Quality Management
The Total Quality Management Diagram solution helps you and your organization visualize business and industrial processes. Create Total Quality Management diagrams for business process with ConceptDraw software.A Study of the Business Value of Total Quality Management
The Total Quality Management Diagram solution helps your organization visualize business and industrial processes. Create Total Quality Management diagrams for business process with ConceptDraw software.Quality Management System
ConceptDraw DIAGRAM diagramming and vector drawing software extended with Total Quality Management (TQM) Diagrams solution from the Quality area of ConceptDraw Solution Park perfectly suits for development and visually representing a Quality Management System.This ring chart sample was redesigned from the Wikipedia file: Virtuous circle in management.svg.
"An example of the use of a virtuous circle in management."
[en.wikipedia.org/ wiki/ File:Virtuous_ circle_ in_ management.svg]
"A virtuous circle and a vicious circle (also referred to as virtuous cycle and vicious cycle) are economic terms. They refer to a complex chain of events that reinforces itself through a feedback loop. A virtuous circle has favorable results, while a vicious circle has detrimental results.
Both circles are complexes of events with no tendency towards equilibrium (at least in the short run). Both systems of events have feedback loops in which each iteration of the cycle reinforces the previous one (positive feedback). These cycles will continue in the direction of their momentum until an external factor intervenes and breaks the cycle. The prefix "hyper-" is sometimes used to describe these cycles if they are extreme. The best-known example of a vicious circle is hyperinflation. ...
Example in management.
Virtuous circle.
An employer's investment in his employees’ ability to provide superior service to customers can be seen as a virtuous circle. Effort spent in selecting and training employees and creating a corporate culture in which they are empowered can lead to increased employee satisfaction and employee competence. This can result in superior service delivery and customer satisfaction. This in turn will create customer loyalty, improved sales levels, and higher profit margins. Some of these profits can be reinvested in employee development, thereby initiating another iteration of a virtuous cycle." [en.wikipedia.org/ wiki/ Virtuous_ circle_ and_ vicious_ circle]
The ring chart example "Virtuous circle (management)" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Target and Circular Diagrams solution from the Marketing area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ marketing-target-and-circular-diagrams
"An example of the use of a virtuous circle in management."
[en.wikipedia.org/ wiki/ File:Virtuous_ circle_ in_ management.svg]
"A virtuous circle and a vicious circle (also referred to as virtuous cycle and vicious cycle) are economic terms. They refer to a complex chain of events that reinforces itself through a feedback loop. A virtuous circle has favorable results, while a vicious circle has detrimental results.
Both circles are complexes of events with no tendency towards equilibrium (at least in the short run). Both systems of events have feedback loops in which each iteration of the cycle reinforces the previous one (positive feedback). These cycles will continue in the direction of their momentum until an external factor intervenes and breaks the cycle. The prefix "hyper-" is sometimes used to describe these cycles if they are extreme. The best-known example of a vicious circle is hyperinflation. ...
Example in management.
Virtuous circle.
An employer's investment in his employees’ ability to provide superior service to customers can be seen as a virtuous circle. Effort spent in selecting and training employees and creating a corporate culture in which they are empowered can lead to increased employee satisfaction and employee competence. This can result in superior service delivery and customer satisfaction. This in turn will create customer loyalty, improved sales levels, and higher profit margins. Some of these profits can be reinvested in employee development, thereby initiating another iteration of a virtuous cycle." [en.wikipedia.org/ wiki/ Virtuous_ circle_ and_ vicious_ circle]
The ring chart example "Virtuous circle (management)" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Target and Circular Diagrams solution from the Marketing area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ marketing-target-and-circular-diagrams
Sales Dashboard
Sales Dashboard solution extends ConceptDraw DIAGRAM software with templates, samples and library of vector stencils for drawing the visual dashboards of sale metrics and key performance indicators (KPI).
HelpDesk
How to Draw a Block Diagram
Block diagram is a simple chart that use blocks to show some elements or activities, and connectors that show the relationship between neighboring blocks. They are commonly simple, giving an overview of a process without necessarily going into the specifics of implementation. Block diagrams are commonly used to depict a general description of a system and its activity. A most known sample of a block diagram is a flow chart, used in many types of business as a common method of representing repeated processes. Easy and a simple creation, a number of objects and connectors make the block diagram a many-sided tool for various industries. The ability to make block diagrams is delivered by the ConceptDraw Block Diagrams solution.Block Diagram Creator
A block diagram is a diagram of a system in which the principal parts or functions are represented by blocks connected by lines that show the relationships of the blocks. ConceptDraw DIAGRAM diagramming and vector drawing software extended with Block Diagrams Solution from the "Diagrams" Area is a powerful Block Diagram Creator.Total Quality Management
This mind map demonstrates how the well-known Total Quality Management (TQM) methodology can be presented in a mind map. Using mind mapping for quality management is a creative approach that allows one to structure all key quality points on the one page.6 sigma
This mind map shows how Six Sigma methodology be represented as a mind map. Six Sigma is a quality management methodology allows reducing the number of defects to 3.4 defects per million.Examples of Flowcharts, Org Charts and More
ConceptDraw examples covers a broad spectrum of business graphics categories. We separated all the graphic documents on application areas and had produced multiple solutions for each of them. ConceptDraw provides a wide variety of examples such as flowcharts, organizational charts, business charts, UML diagrams, database and ERD, directional map, network diagrams and lots more. Each solution accommodates 10+ examples that shows specific application cases of a diagram. ConceptDraw STORE is an application for downloading solutions with examples, templates and stencil libraries. Please choose any examples you are interested in, alternatively download them for free; you will need to install ConceptDraw to view them. As you will see, ConceptDraw is very powerful, you can use more than 10000 symbols, examples, and many pre-drawn templates, to create your own spectacular flowcharts, business diagrams, network diagrams and lots more, effortlessly, and in no time at all.![What is ConceptDraw OFFICE](https://i1.ytimg.com/vi/Wy6DPljlX-M/hqdefault.jpg)
- Block diagram - Sources of customer satisfaction | Virtuous circle ...
- Block diagram - Sources of customer satisfaction | Block Diagram ...
- Block diagram - Sources of customer satisfaction | IVR customer ...
- Block diagram - Sources of customer satisfaction
- Concept Map For Customer Satisfaction
- Customer Marketing Diagram
- Ladder of customer loyalty diagram | Loyalty - Arrow circle diagram ...
- Ladder of customer loyalty diagram | Marketing diagrams - Vector ...
- Block diagram - Porter's five forces model | Process Flowchart ...
- Customer Circle Diagram
- Social Media Response | Block Diagram Tutorial Customer Service
- Customer types matrix | Response to Customer Negative Feedback ...
- Ladder of customer loyalty diagram | Marketing Diagrams ...
- Leaky bucket diagram | Circular Diagram | Customer Retention ...
- Customer Loyalty Diagram Template
- Block diagram - Customer decision making | Rational Decision ...
- Design Elements Marketing Customer Loyalty Diagram
- Social Media Response | Response to Customer Negative ...
- Loyalty - Arrow circle diagram | Marketing Diagrams | Marketing ...
- IVR customer service hotline diagram | Organic Chemistry Symbols ...
- ERD | Entity Relationship Diagrams, ERD Software for Mac and Win
- Flowchart | Basic Flowchart Symbols and Meaning
- Flowchart | Flowchart Design - Symbols, Shapes, Stencils and Icons
- Flowchart | Flow Chart Symbols
- Electrical | Electrical Drawing - Wiring and Circuits Schematics
- Flowchart | Common Flowchart Symbols
- Flowchart | Common Flowchart Symbols