"Customer satisfaction is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." ...
It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy." [Customer satisfaction. Wikipedia]
The block diagram example "Sources of customer satisfaction" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.
It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy." [Customer satisfaction. Wikipedia]
The block diagram example "Sources of customer satisfaction" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.
Marketing Diagrams
Marketing Diagrams solution extends ConceptDraw DIAGRAM diagramming software with abundance of samples, templates and vector design elements intended for easy graphical visualization and drawing different types of Marketing diagrams and graphs, including Branding Strategies Diagram, Five Forces Model Diagram, Decision Tree Diagram, Puzzle Diagram, Step Diagram, Process Chart, Strategy Map, Funnel Diagram, Value Chain Diagram, Ladder of Customer Loyalty Diagram, Leaky Bucket Diagram, Promotional Mix Diagram, Service-Goods Continuum Diagram, Six Markets Model Diagram, Sources of Customer Satisfaction Diagram, etc. Analyze effectively the marketing activity of your company and apply the optimal marketing methods with ConceptDraw DIAGRAM software.
Block Diagrams
Block diagrams solution extends ConceptDraw DIAGRAM software with templates, samples and libraries of vector stencils for drawing the block diagrams.
Best Value — Total Quality Management
The Total Quality Management Diagram solution helps your organization visualize business and industrial processes. Create Total Quality Management diagrams for business process with ConceptDraw software.Organizational Structure Total Quality Management
The Total Quality Management Diagram solution helps you and your organization visualize business and industrial processes. Create Total Quality Management diagrams for business process with ConceptDraw software.A Study of the Business Value of Total Quality Management
The Total Quality Management Diagram solution helps your organization visualize business and industrial processes. Create Total Quality Management diagrams for business process with ConceptDraw software.
Marketing Area
The solutions from Marketing area of ConceptDraw Solution Park collect templates, samples and libraries of vector stencils for drawing the marketing diagrams and mind maps.
Quality Management System
ConceptDraw DIAGRAM diagramming and vector drawing software extended with Total Quality Management (TQM) Diagrams solution from the Quality area of ConceptDraw Solution Park perfectly suits for development and visually representing a Quality Management System.HelpDesk
How to Draw a Block Diagram
Block diagram is a simple chart that use blocks to show some elements or activities, and connectors that show the relationship between neighboring blocks. They are commonly simple, giving an overview of a process without necessarily going into the specifics of implementation. Block diagrams are commonly used to depict a general description of a system and its activity. A most known sample of a block diagram is a flow chart, used in many types of business as a common method of representing repeated processes. Easy and a simple creation, a number of objects and connectors make the block diagram a many-sided tool for various industries. The ability to make block diagrams is delivered by the ConceptDraw Block Diagrams solution.
Sales Dashboard
Sales Dashboard solution extends ConceptDraw DIAGRAM software with templates, samples and library of vector stencils for drawing the visual dashboards of sale metrics and key performance indicators (KPI).
This ring chart sample was redesigned from the Wikipedia file: Virtuous circle in management.svg.
"An example of the use of a virtuous circle in management."
[en.wikipedia.org/ wiki/ File:Virtuous_ circle_ in_ management.svg]
"A virtuous circle and a vicious circle (also referred to as virtuous cycle and vicious cycle) are economic terms. They refer to a complex chain of events that reinforces itself through a feedback loop. A virtuous circle has favorable results, while a vicious circle has detrimental results.
Both circles are complexes of events with no tendency towards equilibrium (at least in the short run). Both systems of events have feedback loops in which each iteration of the cycle reinforces the previous one (positive feedback). These cycles will continue in the direction of their momentum until an external factor intervenes and breaks the cycle. The prefix "hyper-" is sometimes used to describe these cycles if they are extreme. The best-known example of a vicious circle is hyperinflation. ...
Example in management.
Virtuous circle.
An employer's investment in his employees’ ability to provide superior service to customers can be seen as a virtuous circle. Effort spent in selecting and training employees and creating a corporate culture in which they are empowered can lead to increased employee satisfaction and employee competence. This can result in superior service delivery and customer satisfaction. This in turn will create customer loyalty, improved sales levels, and higher profit margins. Some of these profits can be reinvested in employee development, thereby initiating another iteration of a virtuous cycle." [en.wikipedia.org/ wiki/ Virtuous_ circle_ and_ vicious_ circle]
The ring chart example "Virtuous circle (management)" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Target and Circular Diagrams solution from the Marketing area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ marketing-target-and-circular-diagrams
"An example of the use of a virtuous circle in management."
[en.wikipedia.org/ wiki/ File:Virtuous_ circle_ in_ management.svg]
"A virtuous circle and a vicious circle (also referred to as virtuous cycle and vicious cycle) are economic terms. They refer to a complex chain of events that reinforces itself through a feedback loop. A virtuous circle has favorable results, while a vicious circle has detrimental results.
Both circles are complexes of events with no tendency towards equilibrium (at least in the short run). Both systems of events have feedback loops in which each iteration of the cycle reinforces the previous one (positive feedback). These cycles will continue in the direction of their momentum until an external factor intervenes and breaks the cycle. The prefix "hyper-" is sometimes used to describe these cycles if they are extreme. The best-known example of a vicious circle is hyperinflation. ...
Example in management.
Virtuous circle.
An employer's investment in his employees’ ability to provide superior service to customers can be seen as a virtuous circle. Effort spent in selecting and training employees and creating a corporate culture in which they are empowered can lead to increased employee satisfaction and employee competence. This can result in superior service delivery and customer satisfaction. This in turn will create customer loyalty, improved sales levels, and higher profit margins. Some of these profits can be reinvested in employee development, thereby initiating another iteration of a virtuous cycle." [en.wikipedia.org/ wiki/ Virtuous_ circle_ and_ vicious_ circle]
The ring chart example "Virtuous circle (management)" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Target and Circular Diagrams solution from the Marketing area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ marketing-target-and-circular-diagrams
Block Diagram Creator
A block diagram is a diagram of a system in which the principal parts or functions are represented by blocks connected by lines that show the relationships of the blocks. ConceptDraw DIAGRAM diagramming and vector drawing software extended with Block Diagrams Solution from the "Diagrams" Area is a powerful Block Diagram Creator.Venn Diagram Examples
ConceptDraw DIAGRAM diagramming and vector drawing software extended with Venn Diagrams solution from "Diagrams" area offers a wide set of professionally designed Venn Diagram examples which can become the good start and beautiful source of inspiration for your own Venn Diagrams.The vector stencils library "Requirement diagram" contains 21 SysML symbols.
Use it to design your requirement diagrams using ConceptDraw PRO diagramming and vector drawing software.
"A requirement specifies a capability or condition that must (or should) be satisfied. A requirement may specify a function that a system must perform or a performance condition a system must achieve. SysML provides modeling constructs to represent text-based requirements and relate them to other modeling elements. The requirements diagram described in this clause can depict the requirements in graphical, tabular, or tree structure format. A requirement can also appear on other diagrams to show its relationship to other modeling elements. The requirements modeling constructs are intended to provide a bridge between traditional requirements management tools and the other SysML models.
A requirement is defined as a stereotype of UML Class subject to a set of constraints. A standard requirement includes properties to specify its unique identifier and text requirement. Additional properties such as verification status, can be specified by the user.
Several requirements relationships are specified that enable the modeler to relate requirements to other requirements as well as to other model elements. These include relationships for defining a requirements hierarchy, deriving requirements, satisfying requirements, verifying requirements, and refining requirements." [www.omg.org/ spec/ SysML/ 1.3/ PDF]
The SysML shapes example "Design elements - Requirement diagram" is included in the SysML solution from the Software Development area of ConceptDraw Solution Park.
Use it to design your requirement diagrams using ConceptDraw PRO diagramming and vector drawing software.
"A requirement specifies a capability or condition that must (or should) be satisfied. A requirement may specify a function that a system must perform or a performance condition a system must achieve. SysML provides modeling constructs to represent text-based requirements and relate them to other modeling elements. The requirements diagram described in this clause can depict the requirements in graphical, tabular, or tree structure format. A requirement can also appear on other diagrams to show its relationship to other modeling elements. The requirements modeling constructs are intended to provide a bridge between traditional requirements management tools and the other SysML models.
A requirement is defined as a stereotype of UML Class subject to a set of constraints. A standard requirement includes properties to specify its unique identifier and text requirement. Additional properties such as verification status, can be specified by the user.
Several requirements relationships are specified that enable the modeler to relate requirements to other requirements as well as to other model elements. These include relationships for defining a requirements hierarchy, deriving requirements, satisfying requirements, verifying requirements, and refining requirements." [www.omg.org/ spec/ SysML/ 1.3/ PDF]
The SysML shapes example "Design elements - Requirement diagram" is included in the SysML solution from the Software Development area of ConceptDraw Solution Park.
Examples of Flowcharts, Org Charts and More
ConceptDraw examples covers a broad spectrum of business graphics categories. We separated all the graphic documents on application areas and had produced multiple solutions for each of them. ConceptDraw provides a wide variety of examples such as flowcharts, organizational charts, business charts, UML diagrams, database and ERD, directional map, network diagrams and lots more. Each solution accommodates 10+ examples that shows specific application cases of a diagram. ConceptDraw STORE is an application for downloading solutions with examples, templates and stencil libraries. Please choose any examples you are interested in, alternatively download them for free; you will need to install ConceptDraw to view them. As you will see, ConceptDraw is very powerful, you can use more than 10000 symbols, examples, and many pre-drawn templates, to create your own spectacular flowcharts, business diagrams, network diagrams and lots more, effortlessly, and in no time at all.![What is ConceptDraw OFFICE](https://i1.ytimg.com/vi/Wy6DPljlX-M/hqdefault.jpg)
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