Interactive Voice Response Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

The PM Planning solution extends the functional abilities of ConceptDraw MINDMAP and ConceptDraw PROJECT software, allowing to automatically create the spreadsheets reflecting the tasks and project statuses for people who have different project roles. The reporting capabilities of this solution are represented by the possibility to generate a wide range of project reports that allow the project managers, senior management and other project participants to be informed on a project daily progress and monthly objectives: All Inclusive Report, All Visible Columns, Milestones with Notes and Objectives, Projects Goals, Projects Managers, Project Team, and Top Level Tasks. The PM Planning solution from ConceptDraw Solution Park is a strong project management and productivity tool which simplifies the process of reporting and lets one create a document with the desired report, includes the predesigned examples, extends and improves the planning capabilities for all team members, improves the project communication, helps to accurately plan, maintain, and finish projects on time, to track the work of project resources, to perform the analytical work and to make effective decisions.