How to Report Task's Execution with Gantt Chart
ConceptDraw PROJECT’s powerful reporting engine lets you generate a set of tabular reports with just one click, or visualize your project as Radial Tasks Structures, Work Breakdown Structures and Resource Calendars. It also provides you with dynamic Project Dashboards.How To Create Project Report
ConceptDraw PROJECT contains an extensive tool set to help project managers. The rich data visualization capability that is provided by ConceptDraw products helps you create project dashboards, one-click reports, multi-project views, Gantt charts, and resource views. Let′s learn how to get maximum value using ConceptDraw PROJECT!HelpDesk
How to Publish Project Reports on the Web
Reporting is an important part of project management. Every project manager is regularly asked how the project is progressing. ConceptDraw Office offers different ways in which to provide a project status.This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
This interactive voice response (IVR) diagram sample shows how Voice over Internet Protocol (VoIP) works. It was designed on the base of the Wikimedia Commons file: Voip HowItWorks 0203v2.jpg. [commons.wikimedia.org/ wiki/ File:Voip_ HowItWorks_ 0203v2.jpg]
"Voice over Internet Protocol (Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service." [Voice over IP. Wikipedia]
The IVR diagram example "How VoIP works" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"Voice over Internet Protocol (Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service." [Voice over IP. Wikipedia]
The IVR diagram example "How VoIP works" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Business Report Pie. Pie Chart Examples
This sample shows the Business Report Pie Chart. The Pie Chart visualizes the data as the proportional parts of a whole, illustrates the numerical proportion. Pie Charts are very useful in the business, statistics, analytics, mass media.Cause and Effect Analysis - Fishbone Diagrams for Problem Solving
Fishbone diagram is a powerful tool used for solving business problems and obstacles. ConceptDraw PRO software extended with Fishbone Diagrams solution from the Management area of ConceptDraw Solution Park is a helpful tool for cause and effect analysis. It gives the ability to easy identify many possible causes and factors which cause the effects and to draw Fishbone Diagrams for problem solving.Process Flowchart
The main reason of using Process Flowchart or PFD is to show relations between major parts of the system. Process Flowcharts are used in process engineering and chemical industry where there is a requirement of depicting relationships between major components only and not include minor parts. Process Flowcharts for single unit or multiple units differ in their structure and implementation. ConceptDraw PRO is Professional business process mapping software for making Process flowcharts, Process flow diagram, Workflow diagram, flowcharts and technical illustrations for business documents and also comprehensive visio for mac application. Easier define and document basic work and data flows, financial, production and quality management processes to increase efficiency of your business with ConcepDraw PRO. Business process mapping software with Flowchart Maker ConceptDraw PRO includes extensive drawing tools, rich examples and templates, process flowchart symbols and shape libraries, smart connectors that allow you create the flowcharts of complex processes, process flow diagrams, procedures and information exchange. Process Flowchart Solution is project management workflow tools which is part ConceptDraw Project marketing project management software. Drawing charts, diagrams, and network layouts has long been the monopoly of Microsoft Visio, making Mac users to struggle when needing such visio alternative like visio for mac, it requires only to view features, make a minor edit to, or print a diagram or chart. Thankfully to MS Visio alternative like ConceptDraw PRO software, this is cross-platform charting and business process management tool, now visio alternative for making sort of visio diagram is not a problem anymore however many people still name it business process visio tools.Communication Tool for Remote Project Management
Communication is the main challenge and the key success factor for remote project management. Communicating visually via Skype you bring all team and customers onto the one page. Remote Presentation for Skype solution for ConceptDraw MINDMAP helps communicate with remote team and customers in visual manner on wide range of issues. Using this solution for regular status meetings allows you to push your team on tasks and keep task statuses up to date."An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML use case diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML use case diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
Examples of Flowcharts, Org Charts and More
ConceptDraw PRO covers a broad spectrum of business graphics categories and offers at ConceptDraw STORE enormous online collection of pictorial examples and samples for different thematics and application areas. It is a plentiful source of inspiration and wonderful examples of professionally designed diagrams, flowcharts, UML diagrams, organizational charts, databases, ERDs, network diagrams, business charts, different thematic charts, schematics, infographics and plans developed specially for knowledge workers, engineers, managers, businessmen, marketing specialists, analytics, scientists, students, professors, journalists and also for a large number of other people that every day use various diagrams and drawings in their work and life activity. Each of these examples is a real art, all they are well thought-out and designed without efforts with help of powerful tools of ConceptDraw PRO software. ConceptDraw examples display all variety of tasks, possibilities and results that ConceptDraw Product Line lets achieve fast and easy. ConceptDraw is one of the best Visio alternatives for Mac. It open all Visio formats like .vsdx, .vss, .vdx files and allows you to export files to Visio formats.How To Hold Project Collaboration via Skype
Project Management Trends. Status report presentation tool for remote teams, using Skype to collaborate on project objectives.UML Deployment Diagram Example - ATM System UML diagrams
The UML Deployment Diagram is used for visualization of elements and components of a program, that exist at the stage of its execution. It contains graphical representations of processors, devices, processes, and relationships between them. The UML Deployment Diagram allows to determine the distribution of system components on its physical nodes, to show the physical connections between all system nodes at the stage of realization, to identify the system bottlenecks and reconfigure its topology to achieve the required performance. The UML Deployment diagram is typically developed jointly by systems analysts, network engineers and system engineers. ConceptDraw PRO diagramming and vector drawing software with Rapid UML solution from Software Development area of ConceptDraw Solution Park perfectly suits for designing different types of UML diagrams, including the UML Deployment Diagrams. There are included a lot of design elements, templates, examples and samples, among them an example of work of ATM (Automated Teller Machine) banking system.Swim Lane Diagrams
Swim Lane Diagrams are the kind of process flow diagrams and effective tool for documenting the business processes required for any business company for its productive work, for easy defining the weak points, reasons of defects, or delays during the process. Swim Lane Diagram is based on the IDEF3 standard and was developed primarily for using in projecting. Its name derives from the use of horizontal or vertical lanes. The blocks that denote the parts of the processes are arranged within definite lanes according to the belonging to responsible worker. So the process of any complexity is visually divided into the parts and represented with indication the responsibility for execution of each part. This significantly facilitates the comprehension of its work. Use the ConceptDraw PRO software and predesigned vector objects from the Swim Lanes library of Business Process Mapping Solution included to ConceptDraw Solution Park to easy develop Swim Lanes Flowcharts and Diagrams, for modeling and documenting the business processes in a simple and visual graphic form.CORRECTIVE ACTIONS PLANNING. Risk Diagram (PDPC)
Risk Diagram (PDPC) - ConceptDraw Office suite is a software for Risks Diagram making. This diagram identifies possible risks in accomplishing corrective actions. With the Risks Diagram, one analyzes each action separately in a tree of all actions and develops a preventive action in response of each potential obstacles or circumstances which may be a risk.- Store reporting flowchart | How to Create an Interactive Voice ...
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