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This interactive voice response (IVR) diagram sample illustrates the IVR services.
"IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. ...
Voice-Activated Dialing
... (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ...
Entertainment and information.
Some of the largest installed IVR platforms are used for televoting on television game shows, ... which can generate enormous call spikes. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. ...
Anonymous access.
IVR systems allow callers to obtain data relatively anonymously. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. ...
Clinical trials.
IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. ... Applications include patient randomization and drug supply management. ...
Outbound calling.
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions...
Other common IVR services include:
Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos;
Banking - balance, payments, transfers, transaction history;
Retail & Entertainment - orders, bookings, credit & debit card payments;
Utilities - meter readings; account look-up, history and balance, payment, consumption history;
Travel — ticket booking, flight information, check-in;
Weather forecasts, water, road and ice conditions" [Interactive voice response. Wikipedia]
The IVR diagram example "IVR services" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, web traffic, shopping bag, settings, send message, phone keypad, office building, money, mobile provider, mobile call, message, menu block, button, lock, info, dictaphone, voicemail, database, customer male, building, GIS,
Used Solutions
The vector stencils library "Travel and tourism pictograms" contains 20 travelling and journey symbols.
Use it to draw your tour and trip infograms. The example "Travel and tourism pictograms - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Pictorial infographics solution from the area "What is infographics" in ConceptDraw Solution Park.
Globe
Globe, globe, earth, world,
Wind rose
Wind rose, wind rose, compass,
Direction
Direction, direction,
Sign
Sign, sign, direction,
Milestone
Milestone, milestone,
Flag
Flag, flag,
Campground
Campground, campground, camping,
Tent
Tent, tent,
RV
RV, recreational vehicle, RV,
Restaurant
Restaurant, food, plate, fork, knife, dinner, restaurant,
Restrooms
Restrooms, restrooms, WC,
Passport
Passport, passport,
Plane
Plane, plane, flight,
Ticket
Ticket, ticket, air ticket, plane,
Briefcase
Briefcase, briefcase,
Case
Case, case,
Luggage
Luggage, luggage, things,
Mountains
Mountains, mountains, landscape,
Palm
Palm, palm,
Hotel
Hotel, hotel, transit,
Used Solutions
The vector stencils library "Travel and tourism pictograms" contains 20 travelling and journey symbols.
Use it to draw your tour and trip infograms. The example "Travel and tourism pictograms - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Pictorial infographics solution from the area "What is infographics" in ConceptDraw Solution Park.
Globe
Globe, globe, earth, world,
Wind rose
Wind rose, wind rose, compass,
Direction
Direction, direction,
Sign
Sign, sign, direction,
Milestone
Milestone, milestone,
Flag
Flag, flag,
Campground
Campground, campground, camping,
Tent
Tent, tent,
RV
RV, recreational vehicle, RV,
Restaurant
Restaurant, food, plate, fork, knife, dinner, restaurant,
Restrooms
Restrooms, restrooms, WC,
Passport
Passport, passport,
Plane
Plane, plane, flight,
Ticket
Ticket, ticket, air ticket, plane,
Briefcase
Briefcase, briefcase,
Case
Case, case,
Luggage
Luggage, luggage, things,
Mountains
Mountains, mountains, landscape,
Palm
Palm, palm,
Hotel
Hotel, hotel, transit,
Used Solutions

Basic Flowchart Symbols and Meaning

Flowchart Symbols and Meaning, workflow diagram symbols, process flow diagram symbols
Flowcharts are the best for visually representation the business processes and the flow of a custom-order process through various departments within an organization. ConceptDraw PRO diagramming and vector drawing software extended with Flowcharts solution offers the full set of predesigned basic flowchart symbols which are gathered at two libraries: Flowchart and Flowcharts Rapid Draw. Among them are: process, terminator, decision, data, document, display, manual loop, and many other specific symbols. The meaning for each symbol offered by ConceptDraw gives the presentation about their proposed use in professional Flowcharts for business and technical processes, software algorithms, well-developed structures of web sites, Workflow diagrams, Process flow diagram and correlation in developing on-line instructional projects or business process system. Use of ready flow chart symbols in diagrams is incredibly useful - you need simply drag desired from the libraries to your document and arrange them in required order. There are a few serious alternatives to Visio for Mac, one of them is ConceptDraw PRO. It is one of the main contender with the most similar features and capabilities.
How to Build a Flowchart
How to Build a Flowchart
The vector stencils library "Travel and tourism pictograms" contains 20 travelling and journey symbols.
Use it to draw your tour and trip infograms. The example "Travel and tourism pictograms - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Pictorial infographics solution from the area "What is infographics" in ConceptDraw Solution Park.
Globe
Globe, globe, earth, world,
Wind rose
Wind rose, wind rose, compass,
Direction
Direction, direction,
Sign
Sign, sign, direction,
Milestone
Milestone, milestone,
Flag
Flag, flag,
Campground
Campground, campground, camping,
Tent
Tent, tent,
RV
RV, recreational vehicle, RV,
Restaurant
Restaurant, food, plate, fork, knife, dinner, restaurant,
Restrooms
Restrooms, restrooms, WC,
Passport
Passport, passport,
Plane
Plane, plane, flight,
Ticket
Ticket, ticket, air ticket, plane,
Briefcase
Briefcase, briefcase,
Case
Case, case,
Luggage
Luggage, luggage, things,
Mountains
Mountains, mountains, landscape,
Palm
Palm, palm,
Hotel
Hotel, hotel, transit,
Used Solutions