This interactive voice response (IVR) diagram sample illustrates the IVR services.
"IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. ...
Voice-Activated Dialing
... (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ...
Entertainment and information.
Some of the largest installed IVR platforms are used for televoting on television game shows, ... which can generate enormous call spikes. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. ...
Anonymous access.
IVR systems allow callers to obtain data relatively anonymously. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. ...
Clinical trials.
IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. ... Applications include patient randomization and drug supply management. ...
Outbound calling.
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions...
Other common IVR services include:
Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos;
Banking - balance, payments, transfers, transaction history;
Retail & Entertainment - orders, bookings, credit & debit card payments;
Utilities - meter readings; account look-up, history and balance, payment, consumption history;
Travel — ticket booking, flight information, check-in;
Weather forecasts, water, road and ice conditions" [Interactive voice response. Wikipedia]
The IVR diagram example "IVR services" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. ...
Voice-Activated Dialing
... (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ...
Entertainment and information.
Some of the largest installed IVR platforms are used for televoting on television game shows, ... which can generate enormous call spikes. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. ...
Anonymous access.
IVR systems allow callers to obtain data relatively anonymously. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. ...
Clinical trials.
IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. ... Applications include patient randomization and drug supply management. ...
Outbound calling.
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions...
Other common IVR services include:
Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos;
Banking - balance, payments, transfers, transaction history;
Retail & Entertainment - orders, bookings, credit & debit card payments;
Utilities - meter readings; account look-up, history and balance, payment, consumption history;
Travel — ticket booking, flight information, check-in;
Weather forecasts, water, road and ice conditions" [Interactive voice response. Wikipedia]
The IVR diagram example "IVR services" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
The vector stencils library "Travel and tourism pictograms" contains 20 travelling and journey symbols.
Use it to draw your tour and trip infograms. The example "Travel and tourism pictograms - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Pictorial infographics solution from the area "What is infographics" in ConceptDraw Solution Park.
Use it to draw your tour and trip infograms. The example "Travel and tourism pictograms - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Pictorial infographics solution from the area "What is infographics" in ConceptDraw Solution Park.
The vector stencils library "Travel and tourism pictograms" contains 20 travelling and journey symbols.
Use it to draw your tour and trip infograms. The example "Travel and tourism pictograms - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Pictorial infographics solution from the area "What is infographics" in ConceptDraw Solution Park.
Use it to draw your tour and trip infograms. The example "Travel and tourism pictograms - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Pictorial infographics solution from the area "What is infographics" in ConceptDraw Solution Park.
Basic Flowchart Symbols and Meaning
Flowchart Symbols and Meaning - Provides a visual representation of basic flowchart symbols and their proposed use in professional workflow diagram, standard process flow diagram and communicating the structure of a well-developed web site, as well as their correlation in developing on-line instructional projects. See flowchart's symbols by specifics of process flow diagram symbols and workflow diagram symbols.![How to Build a Flowchart](https://i1.ytimg.com/vi/_3km8cQc_GQ/hqdefault.jpg)
The vector stencils library "Travel and tourism pictograms" contains 20 travelling and journey symbols.
Use it to draw your tour and trip infograms. The example "Travel and tourism pictograms - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Pictorial infographics solution from the area "What is infographics" in ConceptDraw Solution Park.
Use it to draw your tour and trip infograms. The example "Travel and tourism pictograms - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Pictorial infographics solution from the area "What is infographics" in ConceptDraw Solution Park.
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