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social media flow chart, social media marketing Social Media Response

social media flow chart, social media marketing
This solution extends ConceptDraw DIAGRAM and ConceptDraw MINDMAP with the ability to draw interactive flow charts with action mind map templates, to help create an effective response to applicable social media mentions.

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

BPMN standard, Business Process Diagram, BPMN, Business Process Business Process Diagrams

BPMN standard, Business Process Diagram, BPMN, Business Process
Business Process Diagrams solution extends the ConceptDraw DIAGRAM BPM software with RapidDraw interface, templates, samples and numerous libraries based on the BPMN 1.2 and BPMN 2.0 standards, which give you the possibility to visualize equally easy simple and complex processes, to design business models, to quickly develop and document in details any business processes on the stages of project’s planning and implementation.
HelpDesk

How to Create an Interactive Voice Response (IVR) Diagram

How to Create an Interactive Voice Response (IVR) Diagram
Interactive Voice Response (IVR) Diagram is used to create and conduct the Interactive Voice Response systems for call-centers and voice mail services. IVR diagrams intended to visualize the logical and physical structure of Interactive voice response systems. ConceptDraw solution for Interactive Voice Response (IVR) Diagram allows you to create and communicate the Interactive Voice Response diagram of any complexity. Interactive Voice Response (IVR) System is a telecommunication technology that enables a computer to automatically process voice and touch phone signals. IVR systems allows users to interact through a computer with various service systems, available by telephone. The objective of IVR system is to reduce customer service costs by delivering self service to customers and guiding them to the information that they look for.

business processes, business management, plan projects Business Package for Management

business processes, business management, plan projects
Package intended for professional who designing and documenting business processes, preparing business reports, plan projects and manage projects, manage organizational changes, prepare operational instructions, supervising specific department of an organization, workout customer service processes and prepare trainings for customer service personal, carry out a variety of duties to organize business workflow.

logistics management Logistic Dashboard

logistics management
The powerful tools of Logistic Dashboard solution and specially developed live graphic objects of logistic icons, logistic navigation elements, logistic indicators, logistic charts and logistic maps effectively assist in designing Logistic dashboards, Logistic maps, Logistic charts, diagrams and infographics. The included set of prebuilt samples and quick-start templates, demonstrates the power of ConceptDraw DIAGRAM software in logistics management, its assisting abilities in development, realization and analyzing the logistic processes, as well as in perfection the methods of logistics management.

process mapping, sipoc diagram, swim lanes, business mapping software Business Process Mapping

process mapping, sipoc diagram, swim lanes, business mapping software
The Business Process Mapping solution for ConceptDraw DIAGRAM is for users involved in process mapping and creating SIPOC diagrams.

ConceptDraw DIAGRAM Compatibility with MS Visio

The powerful diagramming and business graphics tools are now not exception, but the norm for today’s business, which develop in incredibly quick temp. But with the abundance of powerful business diagramming applications it is important to provide their compatibility for effective exchange the information between the colleagues and other people who maybe use different software in their work. During many years Microsoft Visio™ was standard file format for the business and now many people need the visual communication software tools that can read the Visio format files and also export to Visio format. The powerful diagramming and vector drawing software ConceptDraw DIAGRAM is ideal from the point of view of compatibility with MS Visio. Any ConceptDraw DIAGRAM user who have the colleagues that use MS Visio or any who migrates from Visio to ConceptDraw DIAGRAM , will not have any problems. The VSDX (Visio′s open XML file format) and VDX formatted files can be easily imported and exported by ConceptDraw DIAGRAM , you can see video about this possibility.