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"Decision-making can be regarded as the cognitive process resulting in the selection of a belief and/ or a course of action among several alternative possibilities. Every decision-making process produces a final choice that may or may not prompt action. ...
Decision-making can also be regarded as a problem-solving activity terminated by a solution deemed to be satisfactory. It is, therefore, a reasoning or emotional process which can be rational or irrational and can be based on explicit assumptions or tacit assumptions. Most decisions are followed by some form of cost-benefit analysis. Rational choice theory encompasses the notion that people try to maximize benefits while minimizing costs.
Some have argued that most decisions are made unconsciously, if not involuntarily. Jim Nightingale, author of Think Smart – Act Smart, states that "we simply decide without thinking much about the decision process. ...
A major part of decision-making involves the analysis of a finite set of alternatives described in terms of evaluative criteria. Information overload occurs when there is a substantial gap between the capacity of information and the ways in which people may or can adapt."" [Decision-making. Wikipedia]
The block diagram example "Customer decision making" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.
Block diagram
Block diagram, block diagram,
Used Solutions

PROBLEM ANALYSIS. Identify and Structure Factors

Identify and Structure Factors. Affinity diagram - Implementing continuous process improvement
Identify and Structure Factors. Use the Affinity Diagram to collect and structure factors that impact on a problem. ConceptDraw Office suite is a software for identify and structure factors with affinity diagram. This is a grouping and structuring of factors that impact on a problem.
7MP Tools
7MP Tools

Process Flowchart

business process flowcharts, flowchart symbols, process flow diagram, workflow diagram, flowchart maker
The main reason of using Process Flowchart or PFD is to show relations between major parts of the system. Process Flowcharts are used in process engineering and chemical industry where there is a requirement of depicting relationships between major components only and not include minor parts. Process Flowcharts for single unit or multiple units differ in their structure and implementation. ConceptDraw PRO is Professional business process mapping software for making Process flowcharts, Process flow diagram, Workflow diagram, flowcharts and technical illustrations for business documents and also comprehensive visio for mac application. Easier define and document basic work and data flows, financial, production and quality management processes to increase efficiency of your business with ConcepDraw PRO. Business process mapping software with Flowchart Maker ConceptDraw PRO includes extensive drawing tools, rich examples and templates, process flowchart symbols and shape libraries, smart connectors that allow you create the flowcharts of complex processes, process flow diagrams, procedures and information exchange. Process Flowchart Solution is project management workflow tools which is part ConceptDraw Project marketing project management software. Drawing charts, diagrams, and network layouts has long been the monopoly of Microsoft Visio, making Mac users to struggle when needing such visio alternative like visio for mac, it requires only to view features, make a minor edit to, or print a diagram or chart. Thankfully to MS Visio alternative like ConceptDraw PRO software, this is cross-platform charting and business process management tool, now visio alternative for making sort of visio diagram is not a problem anymore however many people still name it business process visio tools.
How To Create a Process Flow Chart (business process modelling techniques)
How To Create a Process Flow Chart (business process modelling techniques)

Value Stream Diagram

Value stream map sample
The new Value Stream Mapping solution found in the ConceptDraw Solution Park continues to extend the range of ConceptDraw PRO into a business graphics tool.

Think and act effectively

Personall effectiveness mind map example - Company newsletter
Many people who use mind mapping software for personal organizing find ConceptDraw MINDMAP sufficiently useful mind mapping tool in their business and daily life. Especially many positive responses receive ConceptDraw MINDMAP as cross platform tool to mind maps for Macintosh and Windows.

Total Quality Management Business Diagram

Total Quality Management Business Diagram
The Total Quality Management Diagram solution helps you and your organization visualize business and industrial processes. Create Total Quality Management diagrams for business process with ConceptDraw software.

PROBLEM ANALYSIS. Root Cause Analysis Tree Diagram

Root cause analysis tree diagram - Manufacturing problem solution - Business Diagram
Root Cause Analysis Tree Diagram. Use the Root Cause Diagram to perform visual root cause analysis. Root Cause Analysis Tree Diagram is constructed separately for each highly prioritized factor. The goal of this is to find the root causes for the factor and list possible corrective action. ConceptDraw Office suite is a software for problem analysis.
7MP Tools
7MP Tools