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interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.
This swim lane diagram sample shows the telecom services process flow.
"Telecommunication is communication at a distance by technological means, particularly through electrical signals or electromagnetic waves. ...
Electrical and electromagnetic telecommunication technologies include telegraph, telephone, and teleprinter, networks, radio, microwave transmission, fiber optics, communications satellites and the Internet." [Telecommunication. Wikipedia]
"A telecommunications service provider or TSP is a type of communications service provider that has traditionally provided telephone and similar services. This category includes incumbent local exchange carriers, competitive local exchange carriers, and mobile wireless communication companies. ...
While some people use the terms "telecom service provider" and "communications service provider" interchangeably, the term TSP generally excludes Internet service providers (ISPs), cable companies, satellite TV, and managed service providers. ...
TSPs provide access to telephone and related communications services." [Telecommunications service provider. Wikipedia]
The cross-functional flowchart example "Providing telecom services" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.
Swin lane diagram
Swin lane diagram, swim lanes, horizontal swimlanes, process, decision,
This AD diagram example was redesigned from the picture "Site links" from the book "Active Directory for Dummies".
"Site links represent the Active Directory replication paths between sites.
These paths are manually defined so that the designer has control over which network links the replication traffic occurs on. These site links also control how clients are directed to domain controllers when there’s no DC in the client’s local site. Each site link has the following attributes:
(1) Connected sites: A site link is defined by the sites to which it connects. A site link can connect two or more sites together.
(2) Network transport: Site links support replication communication over IP-based RPCs or with the Simple Mail Transport Protocol (SMTP). You normally want to use RPC whenever possible, but you can use SMTP when the sites you’re linking don’t support RPC.
(3) Cost: Each site link has a cost associated with it. Costs are used to assign preferences to links that determine which link should be followed when multiple link paths are available between sites. The cost represents what it “costs” to use this site link relative to the other site links and affects replication traffic as well as how users are assigned a domain controller. Links with lower cost values have preference over links with higher cost values. Cost values range from 1–32,767; the default being 100.
(4) Frequency: The frequency value defines how often a replication occurs
when using this site link (the replication latency). You can configure the time between replications from a minimum of 15 minutes to a maximum of 10,080 minutes (one week). The default frequency is 180 minutes.
(5) Schedule: The schedule dictates when this link is active and available for replication between the sites. The schedule can also control which days of the week the link is available. Normally, the schedule is set so that the link is available 24 hours a day, but you can set up different schedules on a per-day-of-the-week basis.
By creating a site link, you enable two or more sites to be connected and to share the same site link attributes (transport, cost, frequency, and schedule). By default, site links create transitive connectivity between sites.
If you create a site link between sites A and B and another site link between
sites B and C, an automatic connection (known as a site link bridge) is created between sites A and C..." [Steve Clines and Marcia Loughry, Active Directory® For Dummies®, 2nd Edition. 2008]
The Active Directory diagram example "Site links" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Active Directory Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Active Directory network diagram
Active Directory network diagram, site, subnet, site link bridge, site link,
This Venn diagram sample shows the relations between Internet marketing professions.
"Online advertising, also called Internet advertising, uses the Internet to deliver promotional marketing messages to consumers. It includes email marketing, search engine marketing, social media marketing, many types of display advertising (including web banner advertising), and mobile advertising. Like other advertising media, online advertising frequently involves both a publisher, who integrates advertisements into its online content, and an advertiser, who provides the advertisements to be displayed on the publisher's content. Other potential participants include advertising agencies who help generate and place the ad copy, an ad server who technologically delivers the ad and tracks statistics, and advertising affiliates who do independent promotional work for the advertiser." [Online advertising. Wikipedia]
The diagram example "Internet marketing professions" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Venn Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.
Venn diagram
Venn diagram, Venn diagram,
The vector stencils library "Telecom" contains 20 telecommunication icons. Use it to design your IT and telecom illustrations and infographics with ConceptDraw PRO diagramming and vector drawing software.
"Telecommunication is the transmission of signs, signals, writings, images and sounds or intelligence of any nature by wire, radio, optical or other electromagnetic systems, as defined by the International Telecommunication Union (ITU).
Telecommunication occurs when the exchange of information between communication participants includes the use of technology. It is transmitted either electrically over physical media, such as cables, or via electromagnetic radiation. Such transmission paths are often divided into communication channels which afford the advantages of multiplexing. ...
Modern technologies for long-distance communication usually involve electrical and electromagnetic technologies, such as telegraph, telephone, and teleprinter, networks, radio, microwave transmission, fiber optics, and communications satellites." [Telecommunication. Wikipedia]
The telecommunication icon set example "Design elements - Telecom" is included in the Computers and Communications solution from the Illustration area of ConceptDraw Solution Park.
Telecommunication icon set
Telecommunication icon set, walkie talkie, transportation, bus, telecommunication, landline phone, support center, satellite, rocket, police radio, phone receiver, hotline, global communication, network, dish antenna, digital phone, cordless phone, communication tower, signal tower, wifi antenna, call center, help center, broadcasting, base station, aviation, antenna tv, active pc, select computer,
The vector stencils library "Microsoft Exchange" contains 17 symbols of Microsoft Exchange elements for drawing the logical structure diagrams of Active Directory trees.
"Windows Messaging, initially called Microsoft Exchange, is an e-mail client that was included with Windows 95 (beginning with OSR2), 98 and Windows NT 4.0. ...
Microsoft Exchange gained wide usage with the release of Windows 95, as this was the only mail client that came bundled with it. In 1996, it was renamed to Windows Messaging, because of the upcoming release of Microsoft Exchange Server, and continued to be included throughout later releases of Windows up until the initial release of Windows 98, which by then included Outlook Express 4.0 as the default mail client.
The Windows Messaging email client had two branches of successors:
(1) In software bundled with Windows itself, these were Internet Mail and News in Windows 95 (and bundled with Internet Explorer 3), which was succeeded by Outlook Express 4.0 in Windows 98 (bundled with Internet Explorer 4.0 in Windows 95) and throughout newer Windows systems. These did not use the .pst file type.
(2) Microsoft Outlook became the professional-grade and more direct successor of MS Exchange Client, which still uses the .pst file type." [Windows Messaging. Wikipedia]
The symbols example "Microsoft Exchange - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Active Directory Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ active-directory-diagrams
Exchange organization
Exchange organization, Exchange organization,
Storage group
Storage group, storage group,
Sessions
Sessions, sessions,
Message formats
Message formats, message formats, SMTP, Simple Mail Transfer Protocol,
Exchange servers
Exchange servers, Exchange Servers,
Exchange server
Exchange server, Exchange Server,
Public folders
Public folders, public folders,
Recipient update service
Recipient update service, recipient update service,
Recipient policy
Recipient policy, recipient policy,
Message delivery
Message delivery, message delivery,
Mailbox
Mailbox, POP virtual server, POP, Post Office Protocol,
Exchange virtual server
Exchange virtual server, Exchange virtual server,
HTTP virtual directory
HTTP virtual directory, HTTP virtual directory,
Public store
Public store, public store,
Mailbox store
Mailbox store, mailbox store,
IMAP virtual server
IMAP virtual server, IMAP virtual server,
NNTP virtual server
NNTP virtual server, NNTP virtual server,
The vector stencils library "Computer network" contains 51 symbols of computer network devices and equipment for drawing computer network diagrams.
"Network Mapping Software.
A number of software tools exist to design computer network diagrams / or generate visual maps of networks, servers, storage, services, data centers, and other peripherals. Broadly, there are two types of software tools - those that help create diagrams manually and those that generate them using automated / semi-automated approaches.
Type of Software.
(1) Manual - allows users to design and draw logical and physical topology diagrams by manually placing icons and connections.
(2) Automated - generate topology diagrams / maps by traversing the network and automatically discovering resident devices or by importing network data." [Comparison of network diagram software. Wikipedia]
ConceptDraw PRO is the software for manual design of computer network diagrams. The solutions of the Computer and Networks area in ConceptDraw Solution Park extend ConceptDraw PRO with vector stencils libraries, templates and examples for creating the computer network diagrams.
The symbols example "Computer network - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Computer and Networks solution from the Computer and Networks area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ computer-and-networks
Laptop
Laptop, laptop computer,
Desktop computer
Desktop computer, desktop PC,
Firewall
Firewall, firewall,
Bus
Bus, bus,
Ethernet
Ethernet, Ethernet,
Star network
Star network, star,
FDDI Ring
FDDI Ring, FDDI ring,
Token-ring
Token-ring, Token-ring,
Comm-link
Comm-link, Comm-link,
Modem
Modem, modem,
Laser printer
Laser printer, laser printer,
Inkjet printer
Inkjet printer, inkjet printer,
Image scanner
Image scanner, scanner,
City
City, city,
Ethernet hub
Ethernet hub, hub,
Wireless router
Wireless router, wireless router,
Network switch
Network switch, switch,
iPod Classic
iPod Classic, iPod Classic,
iPhone/ iPod Touch
iPhone/ iPod Touch, iPhone, iPod Touch,
Xserve RAID
Xserve RAID, Xserve RAID,
XServe
XServe, XServe,
Apple Thunderbolt Display
Apple Thunderbolt Display, Apple display,
Data store
Data store, data,
Mac Pro
Mac Pro, Mac Pro,
iMac
iMac, iMac desktop,
RAID
RAID, RAID drive,
Mainframe
Mainframe, mainframe,
Rack-mountable server
Rack-mountable server, server,
Server
Server, server,
PDA
PDA, PDA,
Cloud
Cloud, cloud,
Computer monitor
Computer monitor, monitor,
Workstation
Workstation, workstation,
Router
Router, router,
IP Phone
IP Phone, IP phone,
Fax
Fax, fax,
Mobile phone
Mobile phone, cell phone,
Smartphone
Smartphone, smartphone,
Compact Disk
Compact Disk, compact disk,
Mouse
Mouse, mouse,
Apple Wireless Mouse
Apple Wireless Mouse, Apple wireless mouse,
Computer keyboard
Computer keyboard, keyboard,
Apple Keyboard
Apple Keyboard, Apple keyboard,
Radio tower
Radio tower, radio tower,
Satellite dish
Satellite dish, satellite dish,
Satellite
Satellite, satellite,
Webcam
Webcam, webcam,
AirPort Extreme
AirPort Extreme, AirPort Extreme,
Airport Express
Airport Express, Airport Express,
MacBook
MacBook, MacBook,
iPhone 4
iPhone 4, iPhone 4,
This infographic sample visualizes the Conventional and wireless ad hoc network. It was designed on the base of the Wikimedia Commons file: Běžná bezdrátová síť a ad hoc síť.png.
[commons.wikimedia.org/ wiki/ File:B%C4%9B%C5%BEn%C3%A1_ bezdr%C3%A1tov%C3%A1_ s%C3%AD%C5%A5_ a_ ad_ hoc_ s%C3%AD%C5%A5.png]
This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license. [creativecommons.org/ licenses/ by-sa/ 4.0/ deed.en]
"A wireless ad hoc network (WANET) is a decentralized type of wireless network. The network is ad hoc because it does not rely on a pre existing infrastructure, such as routers in wired networks or access points in managed (infrastructure) wireless networks. Instead, each node participates in routing by forwarding data for other nodes, so the determination of which nodes forward data is made dynamically on the basis of network connectivity. In addition to the classic routing, ad hoc networks can use flooding for forwarding data.
Wireless mobile ad hoc networks are self-configuring, dynamic networks in which nodes are free to move. Wireless networks lack the complexities of infrastructure setup and administration, enabling devices to create and join networks "on the fly" – anywhere, anytime." [Wireless ad hoc network. Wikipedia]
The infographic example "Conventional and wireless ad hoc network" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Computers and Communications solution from the Illustration area of ConceptDraw Solution Park.
Network infographic
Network infographic, walkie talkie, printer, communication tower, signal tower, wifi antenna, active pc, select computer,