Products Solutions Samples Buy
✕
This site uses cookies. By continuing to browse the ConceptDraw site you are agreeing to our Use of Site Cookies.
Try ConceptDraw Free
"A call centre or call center is a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. In addition to a call centre, collective handling of letter, fax, live support software,social media and e-mail at one location is known as a contact centre.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Network scheme
Network scheme, server, radio waves, laptop computer, notebook, globe, Internet, cellular phone, mobile phone, call-center, call operator, woman, Internet, cloud,
Used Solutions
The vector stencils library "Computers and network isometric" contains 56 3D clipart images of computer and network devices and equipment for drawing network diagrams.
The clip art example "Computers and network isometric - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Computer and Networks solution from the Computer and Networks area of ConceptDraw Solution Park.
Laptop
Laptop, laptop computer, notebook,
DDCS
DDCS, DDCS, Distributed Data Communications Server,
Server
Server, server,
Webcam
Webcam, Web-camera,
Wireless Network Storage
Wireless Network Storage, wireless network storage,
Personal computer
Personal computer, PC,
VoIP phone
VoIP phone, IP phone,
Fax
Fax, fax,
Plotter
Plotter, plotter,
Mobile phone
Mobile phone, cellular phone, mobile phone,
Feature phone
Feature phone, cellular phone, mobile phone,
Printer
Printer, printer,
Satellite dish
Satellite dish, satellite dish,
Satellite antenna
Satellite antenna, satellite antenna,
Automatic-tracking satellite dish
Automatic-tracking satellite dish, satellite dish,
Wireless access point
Wireless access point, wireless access point,
Wireless router
Wireless router, wireless router,
Router
Router, router,
Network switch
Network switch, switch,
Network device
Network device, device,
Mobile GPS Terminal
Mobile GPS Terminal, mobile GPS terminal,
GPS phone
GPS phone, GPS phone,
Television antenna
Television antenna, antenna,
Radio tower
Radio tower, wireless cell tower,
Base station
Base station , base station ,
Satellite
Satellite, satellite,
In-vehicle satellite telecommunication
In-vehicle satellite telecommunication, in-vehicle station,
Satellite dishes on ship
Satellite dishes on ship , ship,
Airplane
Airplane, airplane,
Internet
Internet, Internet,
Man
Man, man,
Woman
Woman, woman,
Call-center
Call-center, call-center,
Honeycomb
Honeycomb, honeycomb,
Mountain
Mountain, mountain,
Radio waves
Radio waves, radio waves,
Radio waves
Radio waves, radio waves,
Tower block
Tower block, high-rise building,
Office building
Office building, office building,
House
House, house,
House
House, house,
Globe
Globe, globe, Internet,
Wireless security camera
Wireless security camera, camera,
Truck
Truck, truck,
Tree
Tree, tree,
Conifer tree
Conifer tree, fir-tree,
1U hub / switch
1U hub / switch, 1U hub switch,
2U hub / switch
2U hub / switch, 2U hub switch,
1U server
1U server, 1U server,
2U Server
2U Server, 2U server,
3U Server
3U Server, 3U server,
4U Server
4U Server, 4U server,
Communications satellite
Communications satellite, satellite,
Car
Car, car,
Radio waves
Radio waves, radio waves,
Firewall
Firewall, firewall,
Used Solutions
The vector stencils library "Telecommunication networks" contains 32 clipart images of telecommunication network devices and equipment for drawing telecom network diagrams.
"A telecommunications network is a collection of terminal nodes, links and any intermediate nodes which are connected so as to enable telecommunication between the terminals.
The transmission links connect the nodes together. The nodes use circuit switching, message switching or packet switching to pass the signal through the correct links and nodes to reach the correct destination terminal.
Each terminal in the network usually has a unique address so messages or connections can be routed to the correct recipients. The collection of addresses in the network is called the address space." [Telecommunications network. Wikipedia]
The clip art example "Telecommunication networks - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Internet
Internet, Internet, cloud,
Globe
Globe, globe, Internet,
Base station
Base station, base station,
Satellite dish
Satellite dish, satellite dish,
Satellite dish
Satellite dish, satellite dish,
Communications satellite
Communications satellite, satellite,
Wireless cell tower
Wireless cell tower,
Radio waves
Radio waves, radio waves,
Radio waves
Radio waves, radio waves,
Cellular phone
Cellular phone, cellular phone, mobile phone,
Server
Server, server,
Laptop computer
Laptop computer, laptop computer, notebook,
Desktop computer
Desktop computer, PC,
Car
Car, car,
Satellite truck
Satellite truck, in-vehicle station,
House
House, house,
House
House, house,
Office building
Office building, office building,
Mountain
Mountain, mountain,
Tree
Tree, tree,
Tree
Tree, fir-tree, tree,
User
User, man, user,
Call-center
Call-center, call-center, call operator, woman,
Multi-storey
Multi-storey, building,
Antenna
Antenna, antenna,
Router
Router, router,
IP phone
IP phone, IP phone,
Fax
Fax, fax,
Network cell
Network cell, network cell, cell, honeycomb,
IP Camera
IP Camera, camera,
Wireless router
Wireless router, wireless router,
Networking device
Networking device, device,
Used Solutions
The vector stencils library "Mechanics" contains 29 mechanical symbols.
Use these shapes for drawing mechanics experiment schemes and physical diagrams in the ConceptDraw PRO diagramming and vector drawing software extended with the Physics solution from the Science and Education area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ science-education-physics
Rest
Rest, rest, stop, detent,
Co-ordinates
Co-ordinates, co-ordinate, axis, axes, scale,
Inclined plane
Inclined plane, inclined plane,
Block
Block, block,
Block System
Block System, block system,
Mathematical pendulum
Mathematical pendulum, mathematical pendulum,
Inclined plane with block
Inclined plane with block, inclined plane, block,
Vector
Vector, vector,
Parabolic motion path
Parabolic motion path, parabolic motion, path,
Parabolic motion path
Parabolic motion path, parabolic motion, path,
Hyperbolic motion path
Hyperbolic motion path, hyperbolic motion, path,
Parabolic motion path
Parabolic motion path, parabolic motion, path,
Elliptical motion path
Elliptical motion path, elliptical motion, path,
Spring
Spring, spring,
Angle
Angle, angle,
Linear motion path
Linear motion path, linear motion, path,
Stub Reinforcement
Stub Reinforcement, stub reinforcement,
Stick
Stick, stick, rod,
Beam balance
Beam balance, beam balance,
Beam balance 2
Beam balance 2, beam balance,
Spring Balance
Spring Balance, spring balance,
Ball
Ball, ball, sphere,
Weight
Weight, weight, hook,
Weight, hook
Weight, hook, weight, hook,
Globe, parallels, meridians
Globe, parallels, meridians, Earth, globe,
Globe, parallels
Globe, parallels, Earth, globe,
Globe, meridians
Globe, meridians, Earth, globe,
Inclined plane with block 2
Inclined plane with block 2, inclined plane, block,
Inclined plane 2
Inclined plane 2, inclined plane, block,
Used Solutions
The vector stencils library "Valves" contains 91 symbols of valves. Use it for drawing plumbing and piping plans, schematic diagrams and blueprints of industrial piping systems; process, vacuum, and fluids piping; hydraulics piping; air and gas piping; materials distribution; and liquid transfer systems in the ConceptDraw PRO diagramming and vector drawing software extended with the Plumbing and Piping Plans solution from the Building Plans area of ConceptDraw Solution Park.
In-line valve
In-line valve, in-line valve, valve,
3-way valve
3-way valve, in-line valve, valve,
4-way valve
4-way valve, in-line valve, valve,
Screw-down valve
Screw-down valve, screw-down valve, lock-shield valve, reel valve, valve, stop cock,
Lock-shield valve
Lock-shield valve, screw-down valve, lock-shield valve, reel valve, valve,
Reel valve
Reel valve, screw-down valve, lock-shield valve, reel valve, valve,
Relief valve
Relief valve, relief valve, valve,
Relief valve 2
Relief valve 2, relief valve, valve,
Relief valve 3
Relief valve 3, relief valve, valve,
Relief valve 4
Relief valve 4, relief valve, valve,
Angle valve
Angle valve, angle valve, valve,
Angle valve 2
Angle valve 2, angle valve, valve,
Angle valve 3
Angle valve 3, angle valve, valve,
Angle valve 4
Angle valve 4, angle valve, valve,
Check valve
Check valve, check valve, valve,
Check valve 2
Check valve 2, check valve, valve,
Screwdown valve
Screwdown valve, check valve, valve,
Float operated valve
Float operated valve, float operated valve, valve,
Float operated valve 2
Float operated valve 2, float operated valve, valve,
Flanged valve
Flanged valve, flanged valve, valve,
Flanged valve 2
Flanged valve 2, flanged valve, valve,
Butterfly valve
Butterfly valve, butterfly valve, valve,
Butterfly valve 2
Butterfly valve 2, butterfly valve, valve,
Globe valve
Globe valve, globe valve, valve,
Globe valve 2
Globe valve 2, globe valve, valve,
Globe valve 3
Globe valve 3, globe valve, valve,
Needle valve
Needle valve, needle valve, valve,
Needle valve 2
Needle valve 2, needle valve, valve,
Needle valve 3
Needle valve 3, needle valve, valve,
Needle valve 4
Needle valve 4, needle valve, valve,
Diaphragm valve
Diaphragm valve, diaphragm valve, valve,
Diaphragm valve 2
Diaphragm valve 2, diaphragm valve, valve,
Diaphragm valve 3
Diaphragm valve 3, diaphragm valve, valve,
Wedge gate valve
Wedge gate valve, wedge gate valve, wedge valve, valve,
Parallel side valve
Parallel side valve, parallel slide valve, parallel valve, valve,
Gate valve
Gate valve, gate valve, valve,
Ball valve
Ball valve, ball valve, valve,
Ball valve 2
Ball valve 2, ball valve, valve,
Ball valve 3
Ball valve 3, ball valve, valve,
Powered control valve
Powered control valve, powered valve, valve,
Powered control valve 2
Powered control valve 2, powered valve, valve,
Powered control valve 3
Powered control valve 3, powered valve, valve,
Relief angle valve, pressure
Relief angle valve, pressure, relief angle valve, relief valve, angle valve, valve, pressure, vacuum,
Relief angle valve, vacuum
Relief angle valve, vacuum, relief angle valve, relief valve, angle valve, valve, pressure, vacuum,
Reducing valve
Reducing valve, reducing valve, valve,
Reducing valve 2
Reducing valve 2, reducing valve, valve,
Plug valve
Plug valve, plug valve, valve,
Plug valve 2
Plug valve 2,
Plug valve, straight through
Plug valve, straight through,
3-way plug valve
3-way plug valve, plug valve, valve,
Plug valve, T-port
Plug valve, T-port,
Plug valve, L-port
Plug valve, L-port,
3-way plug valve
3-way plug valve, 3-way plug valve, plug valve, valve,
3-way plug valve 2
3-way plug valve 2, 3-way plug valve, plug valve, valve,
3-way plug valve 3
3-way plug valve 3, 3-way plug valve, plug valve, valve,
3-way plug valve, T-port
3-way plug valve, T-port, 3-way plug valve, plug valve, valve,
3-way plug valve, L-port
3-way plug valve, L-port, 3-way plug valve, plug valve, valve,
Mixing valve
Mixing valve, mixing valve, valve,
Characterized port valve
Characterized port valve, characterized port valve, valve,
Manual isolation
Manual isolation, manual isolation,
Power signal
Power signal, power signal,
Statically loaded
Statically loaded, statically loaded, actuating method,
Spring loaded
Spring loaded, spring loaded, actuating method,
Spring loaded 2
Spring loaded 2, spring loaded, actuating method,
Remote control
Remote control, remotely controlled, actuating method,
Diaphragm
Diaphragm, diaphragm, actuating method,
Diaphragm, positioner
Diaphragm, positioner, diaphragm, actuating method,
Chain operated
Chain operated, chain operated, actuating method,
Gear operated
Gear operated, gear operated, actuating method,
Solenoid
Solenoid, solenoid,
Weight loaded
Weight loaded, weight loaded, actuating method,
Weight loaded 2
Weight loaded 2, weight loaded, actuating method,
Weight loaded 3
Weight loaded 3, weight loaded, actuating method,
Float operated
Float operated, float operated, actuating method,
Float operated 2
Float operated 2, float operated, actuating method,
Dash-pot
Dash-pot, dash-pot,
Dash-pot 2
Dash-pot 2, dash-pot,
Piston
Piston, piston,
Quick opening
Quick opening, quick, open, close, opening, closing,
Quick opening 2
Quick opening 2, quick, open, close, opening, closing,
Quick closing
Quick closing, quick, open, close, opening, closing,
Quick closing 2
Quick closing 2, quick, open, close, opening, closing,
Connecting unit
Connecting unit, connecting unit,
Connecting unit 2
Connecting unit 2, connecting unit,
Connecting unit 3
Connecting unit 3, connecting unit,
Motor element
Motor element, motor element,
Motor element, opens on failure
Motor element, opens on failure, motor element,
Motor element, closes on failure
Motor element, closes on failure, motor element,
Motor element, retains position on fail
Motor element, retains position on fail, motor element,
Motor element, safe direction
Motor element, safe direction, motor element,
Regulating
Regulating, regulating, method of control,
Used Solutions
"Mobile IPTV is a technology that enables users to transmit and receive multimedia traffic including television signal, video, audio, text and graphic services through IP-based the wired and wireless networks with support for Quality of Service/ QoE, security, mobility, and interactive functions. Through Mobile IPTV, users can enjoy IPTV services anywhere and even while on the move." [Mobile IPTV. Wikipedia]
This mobile web-based TV network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Mobile IP-based TV diagram
Mobile IP-based TV diagram, wireless router, satellite dish, radio waves, laptop computer, notebook, globe, Internet, fir-tree, tree, cellular phone, mobile phone, building, base station, antenna,
Used Solutions
▸ ConceptDraw Solution Park ▸ Business and Finance ▸
▸ ConceptDraw Solution Park ▸ Concept Maps ▸
▸ ConceptDraw Solution Park ▸ Computer Network Diagrams ▸
▸ ConceptDraw Solution Park ▸ Block Diagrams ▸
▸ ConceptDraw Solution Park ▸ School and Training Plans ▸
▸ ConceptDraw Solution Park ▸ Venn Diagrams ▸
▸ ConceptDraw Solution Park ▸ Flowcharts ▸
▸ ConceptDraw Solution Park ▸ Bubble Diagrams ▸
▸ ConceptDraw Solution Park ▸ Telecommunication Network Diagrams ▸
▸ ConceptDraw Solution Park ▸ Circle-Spoke Diagrams ▸
▸ ConceptDraw Solution Park ▸ Circular Arrows Diagrams ▸