Meter Dashboard

Meter dashboard solution extends ConceptDraw PRO software with templates, samples and vector stencils library with meter indicators for drawing visual dashboards showing quantitative data.

Store reporting flowchart

This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.

IVR diagram

Used Solutions

Computer and Networks >

Interactive Voice Response Diagrams

Computer and Networks Area

The solutions from Computer and Networks Area of ConceptDraw Solution Park collect samples, templates and vector stencils libraries for drawing computer and network diagrams, schemes and technical drawings.

VoIP call with SIM box and gateway

This interactive voice response (IVR) diagram sample shows the Scheme of VoIP call with SIM box and gateway. It was designed on the base of the Wikimedia Commons file: Scheme of VoIP call with Sim box.png. [commons.wikimedia.org/ wiki/ File:Scheme_ of_ VoIP_ call_ with_ Sim_ box.png]
This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license. [creativecommons.org/ licenses/ by-sa/ 4.0/ deed.en]
"A SIM box (also called a SIM bank) is device used as part of a VoIP gateway installation. It contains a number of SIM cards, which are linked to the gateway but housed and stored separately from it. A SIM box can have SIM cards of different mobile operators installed, permitting it to operate with several GSM gateways located in different places." [SIM box. Wikipedia]
The IVR diagram example "VoIP call with SIM box and gateway" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.

IVR diagram

Used Solutions

Computer and Networks >

Interactive Voice Response Diagrams

Business Intelligence Dashboard

Business Intelligence Dashboard solution extends the ConceptDraw PRO v11 functionality with exclusive tools, numerous ready-to-use vector objects, samples and quick-start templates for creation professional Business Intelligence Dashboards, Business Intelligence Graphics, Business Intelligence Charts and Maps of different kinds. Design easy the BI dashboard, BI model or Dynamic chart in ConceptDraw PRO to monitor the company's work, to track the indicators corresponding your company's data, to display and analyze key performance indicators, to evaluate the trends and regularities of the processes occurring at the company.

Cloud round icons - Vector stencils library

This vector stencils library contains 184 round icons.
Use it to design cloud computing infographics and diagrams with ConceptDraw PRO software.
"Though service-oriented architecture advocates "everything as a service" (with the acronyms EaaS or XaaS or simply aas), cloud-computing providers offer their "services" according to different models, which happen to form a stack: infrastructure-, platform- and software-as-a-service.
Infrastructure as a service (IaaS)
In the most basic cloud-service model ... providers of IaaS offer computers — physical or (more often) virtual machines — and other resources. IaaS refers to online services that abstract the user from the details of infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc.
Platform as a service (PaaS)
PaaS vendors offer a development environment to application developers. The provider typically develops toolkit and standards for development and channels for distribution and payment. In the PaaS models, cloud providers deliver a computing platform, typically including operating system, programming-language execution environment, database, and web server. Application developers can develop and run their software solutions on a cloud platform without the cost and complexity of buying and managing the underlying hardware and software layers.
Software as a service (SaaS)
In the software as a service (SaaS) model, users gain access to application software and databases. Cloud providers manage the infrastructure and platforms that run the applications. SaaS is sometimes referred to as "on-demand software" and is usually priced on a pay-per-use basis or using a subscription fee.
In the SaaS model, cloud providers install and operate application software in the cloud and cloud users access the software from cloud clients. Cloud users do not manage the cloud infrastructure and platform where the application runs. This eliminates the need to install and run the application on the cloud user's own computers, which simplifies maintenance and support. Cloud applications differ from other applications in their scalability — which can be achieved by cloning tasks onto multiple virtual machines at run-time to meet changing work demand." [Cloud computing. Wikipedia]
The vector stencils library "Cloud round icons" is included in the Cloud Computing Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.

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