Control and Information Architecture Diagrams (CIAD) with ConceptDraw PRO
One of the three main constituents of any enterprise is the Control and Information Architecture. The rest two are Production facilities and People and Organization.Design Element: IVR for Network Diagrams
ConceptDraw PRO is perfect for software designers and software developers who need to draw IVR Network Diagrams.Interactive Voice Response Diagrams
Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.
Interactive Voice Response Network Diagram
ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams. Use ConceptDraw PRO diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems.Computer Network Diagrams
Computer Network Diagrams solution extends ConceptDraw PRO software with samples, templates and libraries of vector stencils for drawing the computer network topology diagrams.
Point-to-multipoint (P2MP) Network. Computer and Network Examples
A Point-to-multipoint (P2MP) communication is a communication that is accomplished through the one-to-many connection. This example was created in ConceptDraw PRO using the Computer and Networks Area of ConceptDraw Solution Park and shows the Point-to-multipoint (P2MP) network.Network Topology Graphical Examples
Computer and Networks solution provides examples, templates and vector stencils library with symbols of local area network (LAN) and wireless LAN (WLAN) equipment. This example of computer network topology diagram shows home WLAN equipment and their connection to the Internet.Computer and Networks Area
The solutions from Computer and Networks Area of ConceptDraw Solution Park collect samples, templates and vector stencils libraries for drawing computer and network diagrams, schemes and technical drawings.
Cisco LAN. Cisco icons, shapes, stencils and symbols
The ConceptDraw vector stencils library Cisco LAN contains symbols for drawing the computer local area network diagrams.What is Interactive Flowcharts
Organizing and Selecting Social Media Response Messages. Interactive Flowcharts can change the way one creates and organizes their social media response process.This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
What is IVR?
What is IVR? The Interactive voice response (IVR) is a popular and widely used technology which allows a computer to detect voice and keypad inputs, so it makes possible the interactions between computer and humans through the use of voice and dual-tone multi-frequency (DTMF) signals. For illustrating the logical and physical structure of IVR systems are used the IVR diagrams. ConceptDraw PRO software extended with Interactive Voice Response Diagrams solution allows you to make the IVR Diagrams quickly and easily.Wireless Network WAN
Wireless Networks solution from ConceptDraw Solution Park extends ConceptDraw PRO diagramming and vector drawing software to help network engineers and designers efficiently design, create and illustrate WAN network diagram of any complexity. The ConceptDraw PRO software helps users to quickly transit from an idea to the implementation of a Wireless Network WANDiagram of a Basic Computer Network. Computer Network Diagram Example
This sample was created in ConceptDraw PRO diagramming and vector drawing software using the Computer and Networks solution from Computer and Networks area of ConceptDraw Solution Park. This sample shows the connection scheme of the home WLAN equipment to the Internet.- Interactive Voice Response Diagrams | Data Flow Diagrams (DFD ...
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