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The vector stencils library "IVR Internet" contains 36 interactive voice response (IVR) Internet and web icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR Internet" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Cloud
Cloud, cloud,
Cloud connection
Cloud connection, cloud connection,
Cloud data exchange
Cloud data exchange, cloud data exchange,
Cloud download
Cloud download, cloud download,
Cloud network
Cloud network, cloud network,
Cloud synchronization
Cloud synchronization, cloud synchronization,
Cloud upload
Cloud upload, cloud upload,
Email contacts
Email contacts, email contacts,
Flag
Flag, flag,
Geolocation
Geolocation, geolocation,
GIS
GIS, GIS,
Global network
Global network, global network,
Hyperlink
Hyperlink, hyperlink,
Internet
Internet, internet,
Message
Message, message,
Messenger
Messenger, messenger,
Mobile cloud computing
Mobile cloud computing, mobile cloud computing,
News
News, news,
Photos
Photos, photos,
Social contacts
Social contacts, social contacts,
Social network
Social network, social network,
Synchronization
Synchronization, synchronization,
User profile
User profile, user profile,
Video
Video, video,
Video player
Video player, video player,
WWW
WWW, www,
Web
Web, web,
Webmail
Webmail, webmail,
Web access
Web access, web access,
Web browser
Web browser, web browser,
Web help
Web help, web help,
Webpage
Webpage, webpage,
Web page
Web page, web page,
Web security
Web security, web security,
Web traffic
Web traffic, web traffic,
Wireless Web access
Wireless Web access, wireless Web access,
Used Solutions
The vector stencils library "IVR computer" contains 27 interactive voice response (IVR) computer icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR computer" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Access denied
Access denied, access denied,
Add server
Add server, add server,
All-in-one desktop computer
All-in-one desktop computer, all-in-one desktop computer,
Computer file
Computer file, computer file,
CPU
CPU, CPU,
Data exchange
Data exchange, data exchange,
Data restore
Data restore, data restore,
Desktop computer
Desktop computer, desktop computer,
Email
Email, email,
e-Mail
e-Mail, e-Mail,
Floppy disk
Floppy disk, floppy disk,
Headphones
Headphones, headphones,
Headset
Headset, headset,
Keyboard
Keyboard, keyboard,
Laptop
Laptop, laptop,
LCD monitor
LCD monitor, LCD monitor,
Lock
Lock, lock,
Locked laptop
Locked laptop, locked laptop,
Mini tower case
Mini tower case, mini tower case,
Monitor
Monitor, monitor, education diagram, stadium,
Notebook
Notebook, notebook,
PC
PC, PC,
Remove server
Remove server, remove server,
Server
Server, server,
Settings
Settings, settings,
Touchscreen
Touchscreen, touchscreen,
Unlock
Unlock, unlock,
Used Solutions
The vector stencils library "IVR people" contains 9 interactive voice response (IVR) people icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR people" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Customer female
Customer female, customer female,
Customer male
Customer male, customer male,
Man
Man, man,
Man in black goggle
Man in black goggle, man in black goggle,
Operator man
Operator man, operator man, drawing shapes,
Operator woman
Operator woman, operator woman, drawing shapes,
Woman
Woman, woman,
Young man
Young man, young man,
Young woman
Young woman, young woman,
Used Solutions
The vector stencils library "IVR business" contains 28 interactive voice response (IVR) business icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR business" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Archive
Archive, archive,
Badge
Badge, badge,
Briefcase
Briefcase, briefcase,
Building
Building, building,
Bullhorn
Bullhorn, bullhorn,
Calendar
Calendar, calendar,
Card index
Card index, card index,
Clock
Clock, clock, time,
Contract
Contract, contract,
Delivery
Delivery, delivery,
Idea
Idea, idea,
Info
Info, info,
Letter
Letter, letter,
Line graph
Line graph, line graph,
Megaphone
Megaphone, megaphone,
Money
Money, money,
Note
Note, note,
Office building
Office building, office building,
Opened letter
Opened letter, opened letter,
Plane
Plane, plane,
Quality
Quality, quality,
Security camera
Security camera, security camera,
Send mail
Send mail, send mail,
Send message
Send message, send message,
Shopping bag
Shopping bag, shopping bag,
Storage cabinet
Storage cabinet, storage cabinet,
Task list
Task list, task list,
Urgent letter
Urgent letter, urgent letter,
Used Solutions
This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, web help, task list, shopping bag, phone message, opened letter, money, message, menu block, buttons, menu block, button, menu block, main menu block, end call, calendar, button, access denied,
Used Solutions
The vector stencils library "IVR mobile" contains 36 interactive voice response (IVR) mobile and telecommunication icons. Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR mobile" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Android
Android, Android,
Apple
Apple, Apple,
Battery
Battery, battery,
Battery charge
Battery charge, battery charge,
Battery charging
Battery charging, battery charging,
Battery discharged
Battery discharged, battery discharged,
Big screen mobile
Big screen mobile, big screen mobile,
BlackBerry
BlackBerry, BlackBerry,
Cell phone ringing
Cell phone ringing, cell phone ringing,
Ebook reader
Ebook reader, Ebook reader,
Home satellite internet
Home satellite internet, home satellite internet,
iPad
iPad, iPad,
iPhone
iPhone, iPhone,
Mobile data exchange
Mobile data exchange, mobile data exchange,
Mobile data monitoring
Mobile data monitoring, mobile data monitoring,
Mobile call
Mobile call, mobile call,
Mobile charger
Mobile charger, mobile charger,
Mobile contacts
Mobile contacts, mobile contacts,
Mobile email
Mobile email, mobile email,
Mobile Internet
Mobile Internet, mobile internet,
Mobile payment
Mobile payment, mobile payment,
Mobile phone
Mobile phone, mobile phone,
Mobile provider
Mobile provider, mobile provider,
Mobile tower
Mobile tower, mobile tower,
No signal
No signal, no signal,
Power
Power, power,
Satellite phone
Satellite phone, satellite phone,
SIM card
SIM card, SIM card,
Smartphone
Smartphone, smartphone,
Smartphone in WLAN
Smartphone in WLAN, smartphone in WLAN,
SMS
SMS, SMS,
Strong signal
Strong signal, strong signal,
Tablet
Tablet, tablet,
Touchscreen phone
Touchscreen phone, touchscreen phone,
Weak signal
Weak signal, weak signal,
Windows
Windows, Windows,
Used Solutions
The vector stencils library "IVR phones" contains 24 interactive voice response (IVR) telephone icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR phones" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Desktop phone
Desktop phone, desktop phone,
Dictaphone
Dictaphone, dictaphone, voicemail,
End call
End call, end call,
Fax
Fax, fax,
Incoming call
Incoming call, incoming call,
IP phone
IP phone, IP phone,
Message
Message, message,
Microphone
Microphone, microphone,
Outgoing call
Outgoing call, outgoing call,
Phone
Phone, phone,
Phone bug
Phone bug, phone bug,
Phone call
Phone call, phone call,
Phone help
Phone help, phone help,
Phone keypad
Phone keypad, phone keypad,
Phone message
Phone message, phone message,
Phone ringing
Phone ringing, phone ringing,
Reject call
Reject call, reject call,
Rotary dial phone
Rotary dial phone, rotary dial phone,
Telephone
Telephone, telephone,
Telephone ringing
Telephone ringing, telephone ringing,
Turn off microphone
Turn off microphone, turn off microphone,
Turn off phone
Turn off phone, turn off phone,
Volume control
Volume control, volume control,
24/7
24/7, 24/7,
Used Solutions
The vector stencils library "IVR network" contains 40 interactive voice response (IVR) computer network icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR network" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Access point
Access point, access point,
Attention
Attention, attention,
Computer network
Computer network, computer network,
Database
Database, database,
Data center
Data center, data center,
Data center download
Data center download, data center download,
Data exchange
Data exchange, data exchange,
Ethernet port
Ethernet port, ethernet port,
Home network
Home network, home network,
Ingoing traffic
Ingoing traffic, ingoing traffic,
LAN computers
LAN computers, LAN computers,
LAN server
LAN server, LAN server,
LAN servers
LAN servers, LAN servers,
LAN servers
LAN servers, LAN servers,
Mobile modem
Mobile modem, wifi usb, mobile modem, usb device,
Monitoring
Monitoring, monitoring,
Network administration
Network administration, network administration,
Network computers
Network computers, network computers,
Network servers
Network servers, network servers,
Network UPS
Network UPS, network UPS,
No WiFi signal
No WiFi signal, no WiFi signal,
Normal WiFi signal
Normal WiFi signal, normal WiFi signal,
Outgoing traffic
Outgoing traffic, outgoing traffic,
Performance monitoring
Performance monitoring, performance monitoring,
3 rackmount servers
3 rackmount servers, 3 rackmount servers,
4 rackmount servers
4 rackmount servers, 4 rackmount servers,
5 rackmount servers
5 rackmount servers, 5 rackmount servers,
Reset WiFi
Reset WiFi, reset WiFi,
Satellite
Satellite, satellite,
Satellite dish
Satellite dish, satellite dish,
Server download
Server download, server download,
Server upload
Server upload, server upload,
Settings
Settings, settings,
Shared folder
Shared folder, shared folder,
Signal
Signal, signal,
Strong WiFi signal
Strong WiFi signal, strong WiFi signal,
Weak WiFi signal
Weak WiFi signal, weak WiFi signal,
Web camera
Web camera, web camera,
WiFi hotspot
WiFi hotspot, WiFi hotspot,
WiFi router
WiFi router, WiFi router,
Used Solutions

What is IVR?

What is IVR
What is IVR? The Interactive voice response (IVR) is a popular and widely used technology which allows a computer to detect voice and keypad inputs, so it makes possible the interactions between computer and humans through the use of voice and dual-tone multi-frequency (DTMF) signals. For illustrating the logical and physical structure of IVR systems are used the IVR diagrams. ConceptDraw PRO software extended with Interactive Voice Response Diagrams solution allows you to make the IVR Diagrams quickly and easily.

Design Element: IVR for Network Diagrams

Network Diagramming Tools, Design Elements - Design Elements - IVR (Win Mac)
ConceptDraw PRO is perfect for software designers and software developers who need to draw IVR Network Diagrams.

IVR

IVR
ConceptDraw PRO is a powerful diagramming and vector drawing software. Now, supplied with Interactive Voice Response Diagrams solution from the Computer and Networks area, ConceptDraw PRO became ideal for construction the IVR diagrams.

IVR Network Diagram

IVR network diagram - Computer and Networks solution
Interactive Voice Response (IVR) Network Diagram

Interactive Voice Response Network Diagram

IVR messaging system network diagram - Computer and Networks solution sample
ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams. Use ConceptDraw PRO diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems.

Interactive voice response (IVR) networks. Computer and Network Examples

Interactive voice response (IVR) networks
Interactive Voice Response (IVR) is a system of the prerecorded voice messages that allows a computer to interact with humans. IVR performs the function of the routing calls within a call center, using the information entered by the customer on the phone keypad in the touchtone mode. This example was created in ConceptDraw PRO using the Computer and Networks Area of ConceptDraw Solution Park and show the Interactive Voice Response (IVR) network.

Network Diagramming Software for Design IVR Network Diagrams

Network Diagramming Software, Design Elements - IVR (Windows, Macintosh)
ConceptDraw PRO is perfect for software designers and software developers who need to draw IVR Network Diagrams.