ConceptDraw MINDMAP : Brainstorming, Mind Mapping for macOS and Windows

ConceptDraw MINDMAP is a powerful business and personal productivity software application that provides visual organization and access to information for individuals and organizations.

What Is an Action Mind Map

Interactive tool helps you find the appropriate response to social media mentions quickly.

A Tool for EffectiveTeam Meetings

Use team meetings, share ideas, brainstorm ideas, team notes with ConceptDraw solution.

SWOT Sample in Computers

SWOT analysis is an effective method of making the plan for evaluation the Strengths, Weaknesses, Opportunities, and Threats that are involved in a project. It is actively applied in business sphere and helps define the objective of the project. It lets detect and represent the external and internal causes for the accomplishing the project goals and business purposes, and also plays important role in formation successful and perspective business. ConceptDraw DIAGRAM is a perfect diagramming software which nicely suits for SWOT analysis and representation its results in the form of SWOT diagrams of different complexity and design, thanks to the included SWOT and TOWS Matrix Diagrams solution from Management area of ConceptDraw Solution Park. This solution contains a lot of specially designed SWOT templates, SWOT matrix samples (SWOT analysis sample, SWOT sample in computers, SWOT matrix for business sphere, SWOT matrix educational, and many others), and also ready SWOT matrix objects that allow users create their own SWOT diagrams in minutes.

Response to Complaint

Every company that exists on the market, at least once was faced with a written complaint of its client. Typically, this is unexpectedness, but you need to be well prepared for this, because from what how you will respond to the complaint depends the success of your future cooperation with these clients and many others. Moreover, the dealing with complaints is a clear indication of how you are able to work with clients and how you appreciate them. The negative reviews can easy scare away new customers, so if any person appealed for you with a complaint, your task is as quickly as possible to resolve the situation, to show the client that you listen to his wishes, quickly react to them and correct your mistakes. The disregard of upset people is unacceptable and could lead to the sad consequences. And vice versa, the correct response to the claim helps to settle the dispute, to keep the situation under the control, to save time, to restore the reputation and to keep the client base. This action Mind Map designed in ConceptDraw MINDMAP effectively helps to quickly respond to customer complaints and contains a variety of short or long response messages.

ConceptDraw Arrows10 Technology

When you are connecting existing objects you can control the diagram structure by changing selection order. This is how diagramming software should work. You are able to draw a diagram as quickly as the ideas come to you.