Quality issues in heir organization

ConceptDraw Quality MindMap solution is a perfect additional tool for the quality team of your organization.

Affinity Diagram

The Affinity Diagram, also known as a KJ diagram, is a business tool invented for organization the large quantity of ideas and data. It is a part of Seven Management and Planning Tools, it is usually used right after brainstorming to sort large numbers of ideas into the corresponding groups. The Affinity Diagram helps to represent in a better way the structure of large and complex factors which influence on a problem, divides these factors into the smaller and simpler structures, and helps team members to see the patterns and identify possible solutions to problems they have. The diagrams of this type don't show the causal relationships between the factors, but they are designed to prepare the data for holding further analysis of the cause-effect relationships. Another area of Affinity Diagram usage is contextual inquiry as a way to sort observations and notes from field interviews, support call logs, open-ended survey responses organizing, etc. ConceptDraw MINDMAP software offers you the tools for easy holding brainstorming, generation ideas and creation MINDMAP Affinity Diagram.

Mind Maps at work for Quality Managers

ConceptDraw MINDMAP preserves total quality management and helps bring out the best in your products and services.

When To Use a Fishbone Diagram

Fishbone diagrams work for most entrepreneurs and almost any industry or person having a problem. Professional diagramming software may help you create Fishbone (Cause and Effect or Ishikawa) diagrams. When people are unclear about what is causing an issue, ConceptDraw PRO will be your lifesaver. When to use a Fishbone diagram? Originally developed as a quality control tool, you may find a Fishbone diagram helpful when used in many cases, such as to analyze a complex problem when there are many causes, for identifying all possible root causes for an effect or a problem, when you need different point of view to look on a problem, to uncover bottlenecks and identify where and why a process doesn't work, for acceleration a process when traditional ways of problem solving consume many time.

Helpful in all stages of quality management

ConceptDraw Mind maps can be used to depict a quality process.

Fishbone Diagram

The use of specific types of visual diagrams is effective way to problems solving and decisions making. Fishbone diagram is a graphical tool used for visual and systematical analyzing the relationships between the solved problem and causes affecting its occurrence. It has hierarchical structure and that's why is well-suited for capturing in a mind map for a process of reviewing what branch is a real root cause of a given issue. ConceptDraw Office products and PM solutions offered by ConceptDraw STORE give the powerful help in questions of planning and project management. ConceptDraw PRO and ConceptDraw MINDMAP applications perfectly suit for designing professional-looking Fishbone Diagrams and allow effectively identify the root causes of quality issues using the Fishbone diagrams. The PM Response solution from the Project Management area of ConceptDraw Solution Park is powerful for improvement the response time to project changes, helps with iteration planning, with solving project challenges and discussing project layout approaches.

Relations Diagram

The Relations Diagram is used to identify how the factors influence each other, to determine what factors are causes and what are effects. The factors mostly influencing are called “drivers”, the primarily affected factors are “indicators”. The problem solving is focused on the change of "drivers" factors by applying the corrective actions. The "indicators" factors help establish the Key Performance Indicators (KPIs) to monitor the changes and also define the effectiveness of the corrective actions in resolving a problem. ConceptDraw MINDMAP software ideally suits for designing Relations Diagrams. The easiest way to create the MINDMAP Relations Diagram, is to use the included Relations Diagram input template. Open it in ConceptDraw MINDMAP application from the Input tab and hold a new brainstorming session, identify the central issue and the contributing factors to this issue. Click the Finish Brainstorm button to generate a Mind Map and begin the further work with it, or select Relations Diagram item from the Output tab to automatically draw it in ConceptDraw PRO application.

PROBLEM ANALYSIS. Prioritization Matrix

ConceptDraw Office suite is a software for Prioritization Matrix diagram making. This diagram ranks the drivers’ factors to determine priority. It identifies the factors of the first priority for analysis of possible corrective actions. It assesses the weight of each factor for each criterion and specifies it in the Prioritization Matrix. The total sum of weights for a factor’s criteria indicates its priority.

Quality Project Management with Mind Maps

The visual form of mind maps is helpful in all stages of quality management, from describing problem to describing and documenting a decision.