Geo Map - USA - North Carolina
North Carolina is a state in Southeastern United States.The vector stencils library North Carolina contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
The vector stencils library "North America" contains 70 contours for drawing thematic maps of North America in spatial infographics.
Use it for visual representation of geospatial information, statistics and quantitative data in the ConceptDraw PRO diagramming and vector drawing software extended with the Spatial Infographics solution from the area "What is Infographics" of ConceptDraw Solution Park.
Use it for visual representation of geospatial information, statistics and quantitative data in the ConceptDraw PRO diagramming and vector drawing software extended with the Spatial Infographics solution from the area "What is Infographics" of ConceptDraw Solution Park.
Geo Map - USA - Tennesse
Tennessee is a U.S. state located in the Southeastern United States.The vector stencils library Tennesse contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - North Dakota
North Dakota is the 39th state of the United States, having been admitted to the union on November 2, 1889.The vector stencils library North Dakota contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
The vector stencils library "North America" contains 70 contours for drawing thematic maps of North America in spatial infographics.
Use it for visual representation of geospatial information, statistics and quantitative data in the ConceptDraw PRO diagramming and vector drawing software extended with the Spatial Infographics solution from the area "What is Infographics" of ConceptDraw Solution Park.
Use it for visual representation of geospatial information, statistics and quantitative data in the ConceptDraw PRO diagramming and vector drawing software extended with the Spatial Infographics solution from the area "What is Infographics" of ConceptDraw Solution Park.
The vector stencils library "North America" contains 70 contours for drawing thematic maps of North America in spatial infographics.
Use it for visual representation of geospatial information, statistics and quantitative data in the ConceptDraw PRO diagramming and vector drawing software extended with the Spatial Infographics solution from the area "What is Infographics" of ConceptDraw Solution Park.
Use it for visual representation of geospatial information, statistics and quantitative data in the ConceptDraw PRO diagramming and vector drawing software extended with the Spatial Infographics solution from the area "What is Infographics" of ConceptDraw Solution Park.
"Dimensions of service quality.
A customer's expectation of a particular service is determined by factors such as recommendations, personal needs and past experiences. The expected service and the perceived service sometimes may not be equal, thus leaving a gap. The service quality model or the ‘GAP model’ developed by a group of authors- Parasuraman, Zeithaml and Berry at Texas and North Carolina in 1985 , highlights the main requirements for delivering high service quality. It identifies five ‘gaps’ that cause unsuccessful delivery. Customers generally have a tendency to compare the service they 'experience' with the service they 'expect' . If the experience does not match the expectation , there arises a gap. Ten determinants that may influence the appearance of a gap were described by Parasuraman, Zeithaml and Berry. in the SERVQUAL model: reliability, responsiveness, competence, access, courtesy, communication, credibility, security, understanding the customer and tangibles.
Later, the determinants were reduced to five: tangibles; reliability; responsiveness; service assurance and empathy in the so called RATER model." [Service quality. Wikipedia]
The block diagram example "Gap model of service quality" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ diagram-block
A customer's expectation of a particular service is determined by factors such as recommendations, personal needs and past experiences. The expected service and the perceived service sometimes may not be equal, thus leaving a gap. The service quality model or the ‘GAP model’ developed by a group of authors- Parasuraman, Zeithaml and Berry at Texas and North Carolina in 1985 , highlights the main requirements for delivering high service quality. It identifies five ‘gaps’ that cause unsuccessful delivery. Customers generally have a tendency to compare the service they 'experience' with the service they 'expect' . If the experience does not match the expectation , there arises a gap. Ten determinants that may influence the appearance of a gap were described by Parasuraman, Zeithaml and Berry. in the SERVQUAL model: reliability, responsiveness, competence, access, courtesy, communication, credibility, security, understanding the customer and tangibles.
Later, the determinants were reduced to five: tangibles; reliability; responsiveness; service assurance and empathy in the so called RATER model." [Service quality. Wikipedia]
The block diagram example "Gap model of service quality" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ diagram-block
Geo Map - USA - Massachusetts
Massachusetts, officially the Commonwealth of Massachusetts, is a state in the New England region of the northeastern United States.The vector stencils library Massachusetts contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - New York
New York is a state in the Northeastern and Mid-Atlantic regions of the United States.The vector stencils library New York contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - Wisconsin
Wisconsin is a U.S. state located in the north-central United States, in the Midwest and Great Lakes regions.The vector stencils library Wisconsin contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - Florida
Florida is a state in the southeastern region of the United States, bordered to the west by the Gulf of Mexico, to the north by Alabama and Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida.The vector stencils library Florida contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - Iowa
Iowa is a U.S. state in the Midwestern United States, a region sometimes called the "American Heartland".The vector stencils library Iowa contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - Oregon
Oregon is a state in the Pacific Northwest of the United States.The vector stencils library Oregon contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - Delaware
Delaware is a U.S. state located on the Atlantic Coast in the Northeastern and Mid-Atlantic regions of the United States.The vector stencils library Delaware contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - Utah
Utah is a state in the United States.The vector stencils library Utah contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - Alaska
Alaska is a U.S. state situated in the northwest extremity of the North American continent.The vector stencils library Alaska contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - Mexico
Mexico, officially the United Mexican States, is a federal republic in North America.The vector stencils library Mexico contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - California
California is a state located on the West Coast of the United States.The vector stencils library California contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - New Jersey
New Jersey is a state in the Northeastern and Middle Atlantic regions of the United States.The vector stencils library New Jersey contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
Geo Map - USA - Vermont
Vermont is a state in the New England region of the northeastern United States.The vector stencils library Vermont contains contours for ConceptDraw PRO diagramming and vector drawing software. This library is contained in the Continent Maps solution from Maps area of ConceptDraw Solution Park.
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