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HelpDesk

How to Open MS Visio® 2003-2010 Files on Mac®

The ConceptDraw DIAGRAM has solved the problem for those who need to share MS Visio documents between users of different operating systems. ConceptDraw Visio File Conversion is a free web service, that is available to anyone who has a requirement to open Visio (VSD) documents in ConceptDraw DIAGRAM. This service was created for Mac OS X users, who need to open visual documents saved in Visio(VSD) file format. If you have heard from many people that they frequently faced difficulties with sharing their MS Visio documents between Windows and Mac OS X users, be sure that there were no ConceptDraw DIAGRAM users among them.

Data Flow Diagram Process

Data Flow Diagram (DFD) is a hierarchy of functional processes, connected by data flows. The purpose of this presentation is to show how each process converts its inputs into outputs and to identify relationships between these processes. DFD is convenient way of modeling and construction the information processes, it step-by-step illustrates the flow of information in a process. For construction a DFD traditionally are used two different notations, which appropriate to the methods of Yourdon-Coad and Gane-Sarson. These notations slightly different from each other by graphical representation of symbols for processes, data stores, data flow, external entities. When designing a DFD it is required to decompose the system into the components (sub-systems), for explaining a complex system you may need represent numerous levels. The Data Flow Diagrams solution from ConceptDraw Solution Park contains numerous predesigned DFD symbols for both notations, which help easy and effectively design professional-looking Data Flow Diagrams (DFDs) and DFD Process Diagrams.
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The UML activity diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML activity diagram
UML activity diagram, initial, final, decision, merge, action,

Business Process Workflow Diagram

Business Process Workflow Diagram is a professional visual tool that is widely applied for business development, business analysis, business process optimization and documenting business processes. Business Process Workflow Diagram lets depict in details the steps of business processes and flow of tasks between them, the execution of business processes, transfer of data and documents. The workflows on the Business Process Workflow Diagram are represented using the set of common symbols which let easy illustrate business processes and process flows, depict the start, all major steps and end of the process, what data are used by the process, how the data flow through the business areas within scope of our project, how the tasks are executed and by who, and how workers interact with each other.
How to Draw Business Process Diagrams
How to Draw Business Process Diagrams

Material Requisition Flowchart. Flowchart Examples

Material requisition is a request generated by internal or external organization with a goal to inform the purchase department about the needed items and materials. The requisition can be represented as a written document on a pre-printed form or online request in form of electronic document. The electronic inquisition occupies a leading position in a modern world, now the paper forms are replaced by electronic ordering processes and workflows. The requisition is actively used in business as an internal document for notification the store about the needed goods, in medicine for making the orders on medical equipment and medicaments, in industry for creation request for purchasing some items and materials, and so on. ConceptDraw DIAGRAM ector graphics software extended with Flowcharts solution from the Diagrams area is powerful and useful tool for drawing various types of Flowcharts, including without doubt the Material Requisition Flowchart of any degree of detailing. Succeed in drawing using the large quantity of predesigned flowchart specific shapes, symbols and icons.

Approval Process and Segregation of Responsibilities Accounting Flowchart Example

How to build segregation of duties using drawing tools from Accounting Flowcharts Solution for ConceptDraw DIAGRAM software.

How to Create Flowcharts for an Accounting Information System

Accounting information is a system of interrelated processes which represent financial and accounting data, required for decision making. For representing the accounting processes in a visual and easy for perception form are constructed Accounting Flowcharts. For their creation are used special flowchart symbols, this makes Accounting flowcharts understandable for all users of accounting information system and helps them easy understand the sequence of steps involved to accounting processes. But how to create Flowcharts for an Accounting Information System fast and easy? Use of special design software is useful for this. ConceptDraw DIAGRAM software extended with Accounting Flowcharts solution is the best for creation accurate Accounting Flowcharts, for documentation and visually communication on how accounting processes work, how each operation is done. Accounting Flowcharts solution is supplied with library of predesigned commonly used vector symbols, Accounting Flowchart templates and samples demonstrating receiving, purchasing, payment, and other accounting processes.

business process flow diagram, business process optimization, business process workflow diagram Business Process Workflow Diagrams

business process flow diagram, business process optimization, business process workflow diagram
The Business Process Workflow Diagrams solution enhances the ConceptDraw DIAGRAM functionality with predesigned examples, samples and a numerous collection of predesigned vector objects of workflow chart elements, icons, arrows, connectors, and varied wor

Accounts Payable Flowchart

Accounts Payable Flowchart - There is nothing easier than do it in ConceptDraw DIAGRAM. ConceptDraw DIAGRAM diagramming and vector drawing software provides the Accounting Flowcharts Solution from the Finance and Accounting Area of ConceptDraw Solution Park. The Accounting Flowcharts Solution contains templates, samples and library of ready-to-use predesigned vector objects that will help you create: accounts payable flowchart, accounts payable process flow chart, accounting flowchart of any complexity quick and easy.