IDEF9 Standard

This example was redesigned from the Wikipedia file: LastResortHotel BookRoom Process.png. [en.wikipedia.org/ wiki/ File:LastResortHotel_ BookRoom_ Process.png]
This file is licensed under the Creative Commons Attribution-ShareAlike 3.0 License. [creativecommons.org/ licenses/ by-sa/ 3.0/ ]
"Event partitioning is an easy-to-apply systems analysis technique that helps the analyst organize requirements for large systems into a collection of smaller, simpler, minimally-connected, easier-to-understand ‘mini systems’ / use cases. ...
Defining requirements.
Single process in a fictitious hotel using data flow diagram notation.
Single use case in a fictitious hotel using use case diagram notation.
This approach helps the analyst to decompose the system into ‘mentally bite-sized’ mini-systems using events that require a planned response. The level of detail of each response is at the level of ‘primary use cases’. Each planned response may be modelled using DFD notation or as a single use case using use case diagram notation.
The basic flow within a process or use case can usually be described in a relatively small number of steps, often fewer than twenty or thirty, possibly using something like ‘structured English’. Ideally, all of the steps would be visible all at once (often a page or less). The intention is to reduce one of the risks associated with short-term memory, namely, forgetting what is not immediately visible (‘out of sight, out of mind’). ...
Single process in a fictitious hotel using data flow diagram notation." [Event partitioning. Wikipedia]
The DFD example "Last resort hotel book room process" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Data Flow Diagrams solution from the Software Development area of ConceptDraw Solution Park.

"Logistics is the management of the flow of goods between the point of origin and the point of consumption in order to meet some requirements, for example, of customers or corporations. The resources managed in logistics can include physical items, such as food, materials, animals, equipment and liquids, as well as abstract items, such as time, information, particles, and energy. The logistics of physical items usually involves the integration of information flow, material handling, production, packaging, inventory, transportation, warehousing, and often security. The complexity of logistics can be modeled, analyzed, visualized, and optimized by dedicated simulation software. The minimization of the use of resources is a common motivation in logistics for import and export." [Logistics. Wikipedia]
The BPMN 2.0 (Business Process Model and Notation) diagram example "Logistics" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.

This arrow ring diagram sample was created on the base of the figure illustrating the webpage "Grant Life Cycle" from the Georgia College website. "Grant Life Cycle.
Define Opportunity: Funding opportunities can come from anywhere: databases, agency websites, professional publications or colleagues. GC subscribes to the database GRC. Federal grant opportunities can be found through Grants.gov.
Develop Proposal: Once an opportunity has been identified OGSP will do the following:
(1) Review the announcement for application requirements.
(2) Meet with the Principal Investigator (PI) to develop a project management plan.
(3) Work up a draft budget for PI approval.
(4) Complete the sponsor/ required forms and budget justification to be included in the application.
Submit & Negotiate: Applications can only be submitted by GC or the GC Foundation. Once internal approval has been received, designated staff in the appropriate office will submit the application on behalf of the PI and institution. If awarded, the GC or Foundation personnel will review and negotiate acceptable terms and conditions to GC, GC Fdn and/ or USG.
All of these are part of Pre-award services. ...
Award Setup: OGSP will review award documentation and assist all responsible parties with their roles and responsibilities during the grant. OGSP is available through the life of the award to provide support with any non-financial issues.
Manage Subawards: If subawards were identified at application, OGSP will issue the subaward using GC approved forms. If the need for a portion of the work to be completed by an outside entity is noted in the post-award phase, the Grants Compliance Manager will secure agency approval and then issue the subaward. OGSP will monitor the fiscal aspects of the subaward while the PI is responsible for the programmatic compliance.
Execute Project: OGSP continually monitors each grant for compliance with award terms & conditions. As legal representative, OGSP works with the PI and funder to expedite reports and resolve any issues that might arise.
Close Out Project: Once a grant has reached the end of the project period, all funders have requirements for final progress and financial reports. OGSP will work with the PI to make sure the progress report is submitted in a timely fashion and the Business & Finance completes the final invoices or report. The storage of the official project file is the responsibility of OGSP. All information and reports should be copied to the Grant Compliance Manager for inclusion in the official record." [gcsu.edu/ grants/ grantlifecycle.htm]
The arrow ring diagram example "Grant life cycle" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Target and Circular Diagrams solution from the Marketing area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ marketing-target-and-circular-diagrams

The vector stencils library Office furniture contains 36 symbols of office furnishings and work surfaces.
"Office layouts are arranged so that staff can work together in departmental and team groupings, providing the best opportunity for efficient work flow, communication and supervision.
Office layout designs should provide an environment suitable for the business needs of the organisation. For example: call centres undertake their business ‘on screen’ and require small desk areas per staff member, minimum document storage, and may have limited requirements for photocopying facilities and printing. In contrast, companies handling paper based documentation will require larger desks for their staff, storage for records, archive facilities, photocopying and printing facilities close to hand." [Office space planning. Wikipedia]
Use the design elements library Office furniture to draw office floor plans, office suites, conference rooms, furniture arrangements and space layouts using the ConceptDraw PRO diagramming and vector drawing software.
The shapes library Office furniture is included in the Office Layout Plans solution from Building Plans area of ConceptDraw Solution Park.

"Dimensions of service quality.
A customer's expectation of a particular service is determined by factors such as recommendations, personal needs and past experiences. The expected service and the perceived service sometimes may not be equal, thus leaving a gap. The service quality model or the ‘GAP model’ developed by a group of authors- Parasuraman, Zeithaml and Berry at Texas and North Carolina in 1985 , highlights the main requirements for delivering high service quality. It identifies five ‘gaps’ that cause unsuccessful delivery. Customers generally have a tendency to compare the service they 'experience' with the service they 'expect' . If the experience does not match the expectation , there arises a gap. Ten determinants that may influence the appearance of a gap were described by Parasuraman, Zeithaml and Berry. in the SERVQUAL model: reliability, responsiveness, competence, access, courtesy, communication, credibility, security, understanding the customer and tangibles.
Later, the determinants were reduced to five: tangibles; reliability; responsiveness; service assurance and empathy in the so called RATER model." [Service quality. Wikipedia]
The block diagram example "Gap model of service quality" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.

"Ishikawa diagrams (also called fishbone diagrams, herringbone diagrams, cause-and-effect diagrams, or Fishikawa) are causal diagrams created by Kaoru Ishikawa (1968) that show the causes of a specific event. Common uses of the Ishikawa diagram are product design and quality defect prevention, to identify potential factors causing an overall effect. Each cause or reason for imperfection is a source of variation. Causes are usually grouped into major categories to identify these sources of variation. The categories typically include:
- People: Anyone involved with the process
- Methods: How the process is performed and the specific requirements for doing it, such as policies, procedures, rules, regulations and laws
- Machines: Any equipment, computers, tools, etc. required to accomplish the job
- Materials: Raw materials, parts, pens, paper, etc. used to produce the final product
- Measurements: Data generated from the process that are used to evaluate its quality
- Environment: The conditions, such as location, time, temperature, and culture in which the process operates" [Ishikawa diagram. Wikipedia]
The fishbone diagram example "Causes of low-quality output" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Fishbone Diagrams solution from the Management area of ConceptDraw Solution Park.