Event-driven Process Chain Diagrams

Event-driven Process Chain (EPC) Diagram is a type of flowchart widely used for modeling in business engineering and reengineering, business process improvement, and analysis. EPC method was developed within the Architecture of Integrated Information Systems (ARIS) framework.

Cross-functional flowcharts are powerful and useful tool for visualizing and analyzing complex business processes which requires involvement of multiple people, teams or even departments. They let clearly represent a sequence of the process steps, the order of operations, relationships between processes and responsible functional units (such as departments or positions).

Fishbone Diagrams solution extends ConceptDraw PRO software with templates, samples and library of vector stencils for drawing the Ishikawa diagrams for cause and effect analysis.