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This interactive voice response (IVR) diagram sample shows the Scheme of VoIP call with SIM box and gateway. It was designed on the base of the Wikimedia Commons file: Scheme of VoIP call with Sim box.png. [commons.wikimedia.org/ wiki/ File:Scheme_ of_ VoIP_ call_ with_ Sim_ box.png]
This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license. [creativecommons.org/ licenses/ by-sa/ 4.0/ deed.en]
"A SIM box (also called a SIM bank) is device used as part of a VoIP gateway installation. It contains a number of SIM cards, which are linked to the gateway but housed and stored separately from it. A SIM box can have SIM cards of different mobile operators installed, permitting it to operate with several GSM gateways located in different places." [SIM box. Wikipedia]
The IVR diagram example "Scheme of VoIP call with Sim box" was designed using ConceptDraw PRO software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, sim card, router, access point, graphical user interface, double arrow, data center,
Used Solutions
"A call centre or call center is a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. In addition to a call centre, collective handling of letter, fax, live support software,social media and e-mail at one location is known as a contact centre.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Network scheme
Network scheme, server, radio waves, laptop computer, notebook, globe, Internet, cellular phone, mobile phone, call-center, call operator, woman, Internet, cloud,
Used Solutions

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

How to do presentation of Mind Maps via Skype conference call?

ConceptDraw MINDMAP is powerful and multifunctional mind mapping software with wide variety of relevant features, which make it comfortable for brainstorming, generating ideas, creating beautiful and professional-looking Mind Maps. ConceptDraw MINDMAP provides wide importing and exporting capabilities to variety of formats, among them MS PowerPoint, MS Word, MS Excel, FreeMind, XMind, MindJet Mindmanager, HTML, PDF, graphical formats. An innovative Skype conference call feature deserves the special attention of users, it is useful for teams, it lets to hold the presentations of Mind Maps via Skype and to collaborate in active Skype call. But how to do the presentation of Mind Map via Skype conference call by means of ConceptDraw MINDMAP software? Simply make the Skype conference call, share the presentation via Skype for active call participants using the Remote Presentation for Skype solution, keep the presentation file synchronized between all participants of Skype call. ConceptDraw MINDMAP lets also edit a Mind Map and to do slide show again with no interruption a call.

How to Draw an Organization Chart

An Organizational chart is a type of diagram which visually displays the structure of an organization, relationships and relative ranks of the organization′s parts and positions. Organizational chart is constructed as an hierarchical structure, in the form of tree. How to Draw an Organization Chart the most easy and quickly? The Organizational Charts solution, innovative Tree Auto-connection mode and ConceptDraw Arrows10 Technology included in ConceptDraw DIAGRAM software are powerful drawing tools that change the way of diagrams production. Arrows10 Technology provides smart behavior for the connectors, and so quick and precise placement when drawing, and lets easy make the changes and automatic rearrangement. It helps to make the process of drawing diagrams more efficient, easier and faster. Now, you don′t need to think on how to connect or place the objects, you can concentrate fully on what to draw. See obligatory the helpful video tutorial about creation the Organization Charts and orgchart professional presentations with ConceptDraw products.

Databases Access Objects Model with ConceptDraw DIAGRAM

ConceptDraw Basic gives the opportunity of interaction with any ODBC-compatible databases. For this the Database Access Objects Model is provided. All calls to the database are made by certain methods of objects of this model.

Telecommunications Networks

ConceptDraw DIAGRAM diagramming and vector drawing software provides the Telecommunication Network Diagrams Solution from the Computer and Networks Area for quick and easy drawing the Telecommunications Networks.

Network Diagram Examples

Network diagram is a chart which represents nodes and connections between them in computer network or any telecommunication network, it is a visual depiction of network architecture, physical or logical network topology. There are used common icons for the Network diagrams design, such as icons of various network appliances, computer devices, routers, clouds, peripheral devices, digital devices, etc. Network diagrams can represent networks of different scales (LAN level, WAN level) and detailization. ConceptDraw DIAGRAM diagramming software enhanced with Computer Network Diagrams solution from Computer and Networks area includes huge collection of computer and network templates, design objects and stencils, and numerous quantity of Network diagram examples and samples, among them: Basic Computer Network Diagrams, Communication Network Diagram, Wireless Router Network Diagram, LAN Topology Diagram, Computer Network System Design Diagram, Mobile Satellite Communication Network, Web-based Network Diagram, Hybrid Network Diagram, and many others.

telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications Telecommunication Network Diagrams

telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications
Telecommunication Network Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates, and great collection of vector stencils to help the specialists in a field of networks and telecommunications, as well as other users to create Computer systems networking and Telecommunication network diagrams for various fields, to organize the work of call centers, to design the GPRS networks and GPS navigational systems, mobile, satellite and hybrid communication networks, to construct the mobile TV networks and wireless broadband networks.
HelpDesk

How to Create an Interactive Voice Response (IVR) Diagram

How to Create an Interactive Voice Response (IVR) Diagram
Interactive Voice Response (IVR) Diagram is used to create and conduct the Interactive Voice Response systems for call-centers and voice mail services. IVR diagrams intended to visualize the logical and physical structure of Interactive voice response systems. ConceptDraw solution for Interactive Voice Response (IVR) Diagram allows you to create and communicate the Interactive Voice Response diagram of any complexity. Interactive Voice Response (IVR) System is a telecommunication technology that enables a computer to automatically process voice and touch phone signals. IVR systems allows users to interact through a computer with various service systems, available by telephone. The objective of IVR system is to reduce customer service costs by delivering self service to customers and guiding them to the information that they look for.