Total Quality Management

The desire to encourage the production of competitive goods led to the establishment of new method of continuous quality improvement of all organizational processes, production and service. This method successfully launched in Japan and the USA was named Total Quality Management (TQM). Now, the TQM is a dynamically developed concept, a strategic approach to management that is based on manufacturing goods or services of the best quality among innovative counterparts from the point of view of consumers. The main idea of TQM is that the company should work not only on the product quality, but also on the quality of company's work, including the work of staff. The constant parallel improvement of product quality, quality of organization processes, level of qualification the personnel allow to achieve more rapid and effective business development. Mind Maps are effective in a field of quality management and allow to structure all key quality points on one page. This Mind Map designed in ConceptDraw MINDMAP software illustrates the well-known Total Quality Management (TQM) methodology.

Total Quality Management Value

Fishbone diagram 4M - Production process

The Total quality management (TQM) is an enterprise-wide method of continuous quality improvement of all organizational processes, including the enhancement of ability to deliver high-quality products and services to the customers. The TQM includes eight main elements, which have great value: customer-focused, process-centered, total employee involvement, integrated system, continual improvement, strategic and systematic approach, fact-based decision making, communications. ConceptDraw PRO diagramming and vector drawing software offers the Total Quality Management Diagram solution with effective drawing tools, predesigned vector elements, samples and templates that help easy design the Total Quality Management diagrams, TQM flowcharts and Mind Maps widely used in quality management projects to visualize the business processes and industrial processes for your organization, to demonstrate the quality control step-by-step in a visual manner, to compare visually the ideal and real stages of processes.