Rapid UML
Rapid UML solution extends ConceptDraw DIAGRAM software with templates, samples and libraries of vector stencils for quick drawing the UML diagrams using Rapid Draw technology.
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The UML activity diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The UML activity diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
Diagramming Software for designing UML Sequence Diagrams
Sequence Diagrams shows how objects communicate with each other in terms of a sequence of messages. Also indicates the lifespans of objects relative to those messages.UML Deployment Diagram Example - ATM System UML diagrams
The UML Deployment Diagram is used for visualization of elements and components of a program, that exist at the stage of its execution. It contains graphical representations of processors, devices, processes, and relationships between them. The UML Deployment Diagram allows to determine the distribution of system components on its physical nodes, to show the physical connections between all system nodes at the stage of realization, to identify the system bottlenecks and reconfigure its topology to achieve the required performance. The UML Deployment diagram is typically developed jointly by systems analysts, network engineers and system engineers. ConceptDraw DIAGRAM diagramming and vector drawing software with Rapid UML solution from Software Development area of ConceptDraw Solution Park perfectly suits for designing different types of UML diagrams, including the UML Deployment Diagrams. There are included a lot of design elements, templates, examples and samples, among them an example of work of ATM (Automated Teller Machine) banking system.UML Diagram
The accepted open standard that is used in software engineering and system design, when modeling object-oriented systems and business processes is known as Unified Modeling Language (UML). UML was created for definition, visualization, design and documentation software systems. It isn't a programming language, but on the base of UML model can be generated code. UML uses generic set of graphic notations for creation an abstract model of the system called UML-model. The UML notation lets visually represent requirements, subsystems, structural and behavioral patterns, logical and physical elements, etc. UML defines 13 types of diagrams: Class (Package), Use Case, Sequence, Object, Collaboration, Component, Timing, Interaction Overview, State Machine, Composite Structure, Activity, and Deployment. All these types of UML Diagrams can be fast and easy created with powerful ConceptDraw DIAGRAM software extended with special Rapid UML solution from Software Development area of ConceptDraw Solution Park.UML Diagram for System
This sample shows the UML Class Diagram of delivery system. On this diagram you can see the classes that are connected with aggregation and composition associations indicated with the multiplicity. This sample can be used by delivery services, postal services.Introductory Guide to Rapid UML Solution
The ability to develop UML diagrams as quickly as the ideas come. The solution uses ConceptDraw RapidDraw techniques. The result is a vector graphic document.UML Class Diagrams. Diagramming Software for Design UML Diagrams
In software engineering, a UML Class Diagrams is a type of static structure diagram that is used both for general conceptual modeling of the systematics of the application, and for detailed modeling translating the models into programming code. Use ConceptDraw DIAGRAM with UML class diagram templates, samples and stencil library from Rapid UML solution to show the classes of system, their attributes, operations or methods, and the relationships among the classes.UML Sequence Diagram Example. SVG Vectored UML Diagrams Tools
This sample was created in ConceptDraw DIAGRAM diagramming and vector drawing software using the UML Sequence Diagram library of the Rapid UML Solution from the Software Development area of ConceptDraw Solution Park. This sample shows the interactions of the customer with the system and is used at the registration on the sites.UML Component Diagram
UML Component Diagrams are used to illustrate the structure of arbitrarily complex systems and illustrates the service consumer - service provider relationship between components.- UML activity diagram - Ticket processing system | How to Create a ...
- UML activity diagram - Ticket processing system | How to Create a ...
- UML sequence diagram - Help desk
- UML sequence diagram - Help desk | How to Create a Bank ATM ...
- Process Flowchart | Rapid UML | Support Desk Ticket System Dfd
- Diagramming Software for designing UML Sequence Diagrams ...
- UML sequence diagram - Ticket processing system | UML activity ...
- UML sequence diagram - Help desk | ConceptDraw PRO UML ...
- Uml Help Desk
- Business Process Management | Ticket System Flowchart Examples