Call center network diagram

"A call centre or call center is a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. In addition to a call centre, collective handling of letter, fax, live support software,social media and e-mail at one location is known as a contact centre.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.

"Satellite television is television programming delivered by the means of communications satellite and received by an outdoor antenna, usually a parabolic reflector generally referred to as a satellite dish, and as far as household usage is concerned, a satellite receiver either in the form of an external set-top box or a satellite tuner module built into a TV set. Satellite TV tuners are also available as a card or a USB peripheral to be attached to a personal computer. In many areas of the world satellite television provides a wide range of channels and services, often to areas that are not serviced by terrestrial or cable providers.
Direct-broadcast satellite television comes to the general public in two distinct flavors - analog and digital. This necessitates either having an analog satellite receiver or a digital satellite receiver. Analog satellite television is being replaced by digital satellite television and the latter is becoming available in a better quality known as high-definition television." [Satellite television. Wikipedia]
"Mobile television is television watched on a small handheld or mobile device. It includes pay TV service delivered via mobile phone networks or received free-to-air via terrestrial television stations. Regular broadcast standards or special mobile TV transmission formats can be used. Additional features include downloading TV programs and podcasts from the internet and the ability to store programming for later viewing. ...
Mobile TV is among the features provided by many 3G phones." [Mobile television. Wikipedia]
"MobiTV, Inc. ... is a provider of end-to-end mobile media solutions. In 2011, the cloud-based MobiTV converged media platform delivered 1.6 billion minutes of live TV, video-on-demand and downloaded content for offline viewing to all tier-one wireless carriers and major mobile operating systems in the United States. ...
MobiTV furnishes programming from more than 40 television channels, offering live news and sports and a variety of full-episode on-demand shows for streaming or download on mobile devices, tablets, personal computers and other Internet-enabled consumer electronics.
MobiTV-powered TV services, which carry the operator’s brand, are accessible on hundreds of devices across multiple wireless carrier partners. ...
MobiTV’s converged media platform is an end-to-end managed service comprising components that work together to securely manage, deliver and play back video across devices both inside and outside the home." [MobiTV. Wikipedia]
This mobile satellite TV network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.

"A communications satellite or comsat is an artificial satellite sent to space for the purpose of telecommunications. Modern communications satellites use a variety of orbits including geostationary orbits, Molniya orbits, elliptical orbits and low (polar and non-polar) Earth orbits.
For fixed (point-to-point) services, communications satellites provide a microwave radio relay technology complementary to that of communication cables. They are also used for mobile applications such as communications to ships, vehicles, planes and hand-held terminals, and for TV and radio broadcasting." [Communications satellite. Wikipedia]
"Satellite telecommunication services:
Satellite crop monitoring,
Satellite Internet access,
Satellite navigation,
Satellite phone,
Satellite radio,
Satellite television." [Satellite. Wikipedia]
This hybrid satellite and common carrier network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.

"Mobile satellite systems help connect remote regions, vehicles, ships, people and aircraft to other parts of the world and/ or other mobile or stationary communications units, in addition to serving as navigation systems." [Satellite. Mobile satellite systems. Wikipedia]
"A communications satellite or comsat is an artificial satellite sent to space for the purpose of telecommunications.
... communications satellites ... are ... used for mobile applications such as communications to ships, vehicles, planes and hand-held terminals, and for TV and radio broadcasting." [Communications satellite. Wikipedia]
This mobile satellite communication network diagram was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.

This global vehicular network diagram sample represents the independent regional telematics network.
"Telematics typically is any integrated use of telecommunications and informatics, also known as ICT (Information and Communications Technology). Hence the application of telematics is with any of the following:
(1) The technology of sending, receiving and storing information via telecommunication devices in conjunction with affecting control on remote objects.
(2) The integrated use of telecommunications and informatics, for application in vehicles and with control of vehicles on the move.
(3) Telematics includes but is not limited to Global Positioning System technology integrated with computers and mobile communications technology in automotive navigation systems. ...
Practical applications of vehicle telematics:
1. Vehicle tracking is a way of monitoring the location, movements, status and behaviour of a vehicle or fleet of vehicles. ...
2. Trailer tracking is the technology of tracking the movements and position of an articulated vehicle's trailer unit...
3. Container tracking. Freight containers can be tracked by GPS...
4. Cold store freight trailers ... used to deliver fresh or frozen foods are ... incorporating telematics to gather time-series data on the temperature inside the cargo container...
5. Fleet management includes the management of ships and or motor vehicles such as cars, vans and trucks. Fleet ... Management can include ... vehicle telematics (tracking and diagnostics)...
6. Satellite navigation in the context of vehicle telematics is the technology of using a GPS and electronic mapping tool to enable the driver of a vehicle to locate a position, plan a route and navigate a journey.
7. Mobile data is the use of wireless data communications using radio waves to send and receive real time computer data to, from and between devices used by field based personnel. ...
8. Wireless vehicle safety communications telematics aid in car safety and road safety. ...
9. Emergency warning system for vehicles. Telematics ... are self-orientating open network architecture structures of variable programmable intelligent beacons ... to accord ... warning information with surrounding vehicles in the vicinity of travel, intra-vehicle, and infrastructure. ...
10. Intelligent vehicle technologies. Telematics comprise electronic ... devices ... to provide precision repeatability functions ... emergency warning validation performance reconstruction. ...
11. Car clubs. Telematics-enabled computers allow organizers to track members' usage and bill them on a pay-as-you-drive basis. ...
12. Auto insurance. The basic idea of telematic auto insurance is that a driver's behavior is monitored directly while the person drives and this information is transmitted to an insurance company." [Telematics. Wikipedia]
The example "Independent regional networks diagram" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Vehicular Networking solution from the Computer and Networks area of ConceptDraw Solution Park.

"Satellite Internet access is Internet access provided through communications satellites. ...
Satellite Internet generally relies on three primary components: a satellite in geostationary orbit (sometimes referred to as a geosynchronous Earth orbit, or GEO), a number of ground stations known as gateways that relay Internet data to and from the satellite via radio waves (microwave), and a VSAT (very-small-aperture terminal) dish antenna with a transceiver, located at the subscriber's premises. Other components of a satellite Internet system include a modem at the user end which links the user's network with the transceiver, and a centralized network operations center (NOC) for monitoring the entire system. Working in concert with a broadband gateway, the satellite operates a Star network topology where all network communication passes through the network's hub processor, which is at the center of the star. With this configuration, the number of remote VSATs that can be connected to the hub is virtually limitless." [Satellite Internet access. Wikipedia]
This satellite telecom network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.

The vector stencils library "Telecommunication networks" contains 32 clipart images of telecommunication network devices and equipment for drawing telecom network diagrams.
"A telecommunications network is a collection of terminal nodes, links and any intermediate nodes which are connected so as to enable telecommunication between the terminals.
The transmission links connect the nodes together. The nodes use circuit switching, message switching or packet switching to pass the signal through the correct links and nodes to reach the correct destination terminal.
Each terminal in the network usually has a unique address so messages or connections can be routed to the correct recipients. The collection of addresses in the network is called the address space." [Telecommunications network. Wikipedia]
The clip art example "Telecommunication networks - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.

"Mobile IPTV is a technology that enables users to transmit and receive multimedia traffic including television signal, video, audio, text and graphic services through IP-based the wired and wireless networks with support for Quality of Service/ QoE, security, mobility, and interactive functions. Through Mobile IPTV, users can enjoy IPTV services anywhere and even while on the move." [Mobile IPTV. Wikipedia]
This mobile web-based TV network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.