How to Manage Problem Solving Using
Seven Management and Planning Tools

Generally the management professionals make a decision on a problem in two stages: problem analysis and the action planning.
During these two stages occurs the problem of parsing and recording details in the form of visual diagrams. Possible actions and a new action plan are then created using related diagrams. These diagrams describe the detailed decisions the team makes as they work toward resolution.
Stage by stage, use visual tools delivered by Seven Management and Planning Tools solution to move toward solving the problem at hand:

1. Affinity diagram shows the structure of large, complex factors that impact the problem, dividing them into smaller and simpler pieces.

2. Interaction (Relations) diagram identifies causal relationships: what factors are causes and which factors are effects.

3. Prioritization Matrix ranks the “driver” factors using a set of criteria. It identifies the factors of the first priority for analysis of possible actions.

4. Cause Tree diagram is used for Root Cause Analysis. The diagram shows the structure of causes for factor and possible corrective action.

5. Involvement Matrix identifies participants who are involved in corrective actions. The diagram displays all of the parties involved, defines their level of involvement, and the nature of their participation.

6. PERT Chart identifies and builds the schedule of actions. The diagram shows the logical connections of tasks. It displays the time period for problem-solving and the implementation of all activities through the critical path.

7. Risk diagram identifies possible risks in accomplishing corrective actions. With the Risks diagram, one analyzes each action separately in a tree of all actions and develops a preventive action in response to each potential obstacles or circumstances which may be a risk.

Result: The 7 Tools permit you to explore the complexity of the problem, to create a detailed view, and to assess the number of skills that are required.