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CS Odessa Announces Update to Interactive Voice Response Diagrams Solution

The free addition to ConceptDraw Solutions extends the current set of vector libraries and sample drawings with new content that makes documenting complex IVR systems implementations easier than ever before.

December 11, 2018, Odessa, Ukraine — CS Odessa is pleased to announce the new edition of Interactive Voice Response Diagrams Solution for ConceptDraw DIAGRAM. The new version of solution updates the previous release with new library and sample documents. The updated collection of scalable graphics objects and sample drawings makes short work of developing and operating IVR systems for call centers and voice mail systems.

Interactive Voice Response Diagrams Solution offers a great variety of standard graphics icons and sample documents. This renewed content can be effectively used in depicting both static and dynamic models of Interactive Voice Response system and IVR interaction process by flowcharts.

The updated solution now includes 2 libraries containing 68 scalable vector objects along with a collection of 19 sample drawings. It provides network architects, system designers, and other network professionals with effective tools for modeling IVR systems of any level of complexity and customization.

Interactive Voice Response Diagrams Solution is available at no charge to users of ConceptDraw DIAGRAM v12 and ConceptDraw OFFICE v5, via STORE.

ConceptDraw DIAGRAM, supported by the ever-growing collection of business solutions is compatible with macOS and Windows. It is well-known for the ability to exchange documents with Microsoft Visio — the de facto standard in business graphics documents. ConceptDraw DIAGRAM can open and save documents that can be used by Visio (VSD, VDX and VSDX) documents users.

ConceptDraw DIAGRAM v12 retails separately for US$199 per end user license and is includes in ConceptDraw OFFICE v5 which retails for US$499.

ConceptDraw Productivity Line:

Interactive Voice Response — making professional IVR diagrams.
ConceptDraw DIAGRAM v12 — business graphics and diagramming product (compatible with MS Visio file format).
ConceptDraw MINDMAP v10 — brainstorming, planning, and mind mapping software (compatible with MS Office applications).
ConceptDraw PROJECT v9 — project and resource management tool (compatible with MS Project).
ConceptDraw OFFICE v5 — powerful and economical business suite that contains the entire ConceptDraw Desktop Product line.
Solutions — the collection of visual add-ons designed to provide productivity increasing solutions for all ConceptDraw products.

Operating Systems Supported

  • macOS 10.12, 10.13 and 10.14
  • Windows 7, 8.1, and 10 (64-bit certified)

About CS Odessa

Founded in 1993, Computer Systems Odessa supplies cross-platform productivity tools and graphics technologies to professional and corporate users around the world. With headquarter in Odessa, Ukraine, CS Odessa sells internationally in over 150 countries, both directly and through resellers. The ConceptDraw line of products has won numerous awards and is used by hundreds of thousands, including Fortune 500 companies, U.S. Federal Government agencies, small and medium businesses, and students and educators around the globe.

Press Contact:
+1(877)441-1150 Toll Free

Copyright (C) 1993-2021 Computer Systems Odessa. ConceptDraw is a registered trademark, and ConceptDraw Office, ConceptDraw Solution Park, ConceptDraw DIAGRAM, ConceptDraw PRO, ConceptDraw MINDMAP, ConceptDraw PROJECT, and ConceptDraw STORE are trademarks of CS Odessa. All other trademarks and registered trademarks are the properties of their respective owners.