The Affinity Diagram shows the structure of complex factors that have an influence on a problem, and then divides them up into a smaller and simpler structure. This diagram is designed to prepare the data for further analysis of the cause-effect relationships.
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Identify how factors influence each other. Factors mostly influencing called “Drivers” Primarily affected factors called “Indicators”. Problem solving further focuses on changing driver factors by corrective actions. Indicator factors help establish KPI (Key Performance Indicators) to monitor changes and the effectiveness of corrective actions in resolving a problem.
Picture: Relations Diagram
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Identify and Structure Factors. Use the Affinity Diagram to collect and structure factors that impact on a problem.
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Picture: PROBLEM ANALYSIS. Identify and Structure Factors
Root Cause Analysis Tree Diagram. Use the Root Cause Diagram to perform visual root cause analysis. Root Cause Analysis Tree Diagram is constructed separately for each highly prioritized factor. The goal of this is to find the root causes for the factor and list possible corrective action.
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Picture: PROBLEM ANALYSIS. Root Cause Analysis Tree Diagram
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Use the Relations Diagram to create a relations factors map and to identify which factors are “drivers” and “indicators”. This diagram identifies causal relationships and determine what factors are causes or effects.
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Picture: PROBLEM ANALYSIS.Relations Diagram