Building the House of Quality

This house of quality matrix sample was designed on the base of the Wikimedia Commons file: Building the House of Quality - Example.jpg. [commons.wikimedia.org/wiki/File:Building_the_House_of_Quality_-_Example.jpg] This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license. [creativecommons.org/licenses/by-sa/4.0/deed.en] "The “house of quality,” the basic design tool of the management approach known as quality function deployment (QFD)... The foundation of the house of quality is the belief that products should be designed to reflect customers’ desires and tastes—so marketing people, design engineers, and manufacturing staff must work closely together from the time a product is first conceived. The house of quality is a kind of conceptual map that provides the means for interfunctional planning and communications. People with different problems and responsibilities can thrash out design priorities while referring to patterns of evidence on the house’s grid." [Hauser, John R.; Clausing, Don. "The House of Quality". Harvard Business Review. No. May 1988. hbr.org/1988/05/the-house-of-quality] The HOQ example "Building the House of Quality" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.