Use this quality function deployment matrix template to design your house of quality diagrams and QFD matrices.
"Quality function deployment (QFD) is a method developed in Japan beginning in 1966 to help transform the voice of the customer [VOC] into engineering characteristics for a product." [Quality function deployment. Wikipedia]
The quality function deployment matrix template "QFD matrix" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.