Call center plan

This call center floorplan sample shows cubicles and office supplies layout. "A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information enquiries from consumers. Outbound call centres are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail. A call centre has an open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations." [Call centre. Wikipedia] The call centre floorplan example "Call center plan" was created using ConceptDraw DIAGRAM software extended with Office Layout Plan solition from Building Plan area of ConceptDraw Solution Park.