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Total Quality Management with ConceptDraw

Total quality management (TQM) method - Fishbone diagram template
Total Quality Management (TQM) system is the management method where the confidence in quality of all organization processes is placed foremost. The given method is widely used in production, in educational system, in government organizations and so on.

Business Process Management

Internal (private) business process diagram BPMN 2.0 - Trouble ticket system
ConceptDraw RapidDraw technology is a simple point-and-click design that helps create professional, presentation-ready business process diagrams quickly and efficiently.

office layout, office ideas, office concepts, small office design, office floor plans, office layout ideas, home office ideas, home office design ideas Office Layout Plans

office layout, office ideas, office concepts, small office design, office floor plans, office layout ideas, home office ideas, home office design ideas
Office layouts and office plans are a special category of building plans and are often an obligatory requirement for precise and correct construction, design and exploitation office premises and business buildings. Designers and architects strive to make office plans and office floor plans simple and accurate, but at the same time unique, elegant, creative, and even extraordinary to easily increase the effectiveness of the work while attracting a large number of clients.
"Causes in the diagram are often categorized, such as to the 6 M's ...
The 6 Ms (used in manufacturing industry):
(1) Machine (technology);
(2) Method (process);
(3) Material (Includes Raw Material, Consumables and Information.);
(4) Man Power (physical work)/ Mind Power (brain work): Kaizens, Suggestions;
(5) Measurement (Inspection);
(6) Milieu/ Mother Nature (Environment).
The original 6Ms used by the Toyota Production System have been expanded by some to include the following and are referred to as the 8Ms. However, this is not globally recognized. It has been suggested to return to the roots of the tools and to keep the teaching simple while recognizing the original intent; most programs do not address the 8Ms.
(7) Management/ Money Power;
(8) Maintenance." [Ishikawa diagram. Wikipedia]
This 8Ms Ishikawa diagram (manufacturing cause and effect diagram) template is included in the Fishbone Diagram solution from the Management area of ConceptDraw Solution Park.
8Ms Ishikawa diagram
8Ms Ishikawa diagram, effect, cause, category,
Used Solutions

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.