Vertical process flowchart - Template

Cross-Functional (Deployment) Flowcharts visualize what functional units (people, departments or functional areas) are responsible for the business process operations. The flowcharts are divided into rows/ columns of functional units. Blocks of various shapes represent the process steps, and are placed in rows/ columns of the responsible functional units. These flowcharts are used to display the relationships of processes and responsible functional units.
This vertical process flowchart template for the ConceptDraw PRO diagramming and vector drawing software is included in the Process Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.

This opportunity flowchart sample shows the steps involved in replacing engine oil process. The opportunity flowcharts are used in business process improvement to identify process steps which might be improved.
"Business process improvement (BPI) is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results. ...
An organization is only as good as its processes. To be able to make the necessary changes in an organization, one needs to understand the key processes of the company. Rummler and Brache suggested a model for running a Process Improvement and Management project (PI&M), containing the following steps:
1. Identify the process to be improved (based on a critical business issue): The identification of key processes can be a formal or informal exercise. The management team might select processes by applying a set of criteria derived from strategic and tactical priorities, or process selection is based on obvious performance gaps. It is important is to select the process(es) which have the greatest impact on a competitive advantage or customer requirement.
2. Develop the objective(s) for the project based on the requirements of the process: The focus might be on quality improvement, productivity, cost, customer service or cycle time. The goal is however always the same; to get the key process under control.
3. Select the members of the cross-functional team: A horizontal (cross-functional) analysis is carried out by a team composed of representatives of all functions involved in the process. While a consultant or in-house staff person can do the job, the quality of the analysis and the commitment to change is far greater with a cross-functional team.
4. Document the current process by creating a flowchart or "organization map": Describe the process regarding the Organizational level, the Process level and the Job/ Performer level according to Rummler. Develop a cross-functional process map for the process.
5. Identify "disconnects" in the process: “Disconnections” are everything that inhibit the efficiency and effectiveness of the process. The identification should be categorized into the three levels: The Organizational level, the Process level and the Job/ Performer level.
6. Recommend changes (organizational, in the process or in its execution): Categorize and prioritize the main problems and possibilities, evaluate alternative solutions. Develop a cross-functional process map for the recommended process.
7. Establish process and sub-process measures: The process measures should reflect the objectives of the project.
8. Implement the improvements." [Business process improvement. Wikipedia]
The swim lane diagram example "Opportunity flowchart - Replacing engine oil" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.

This cross-functional flowchart sample shows the order processing flow.
"Opportunity flowcharts are a variation of detailed basic flowcharts. They get their name because they highlight opportunities for improvement. Like all flowcharts, they make the process visible. But they take this idea one step further by separating value-added steps (those essential for making the product or service) from cost-added-only steps (those that are included only to check for or fix problems). ...
An opportunity flowchart is created by rearranging a detailed basic flowchart. The steps needed if everything works perfectly should flow down the left side of the chart. Steps that exist because of problems and inefficiencies flow across the right side." [Flowcharts: Plain & Simple. Inc Staff Joiner Assocs. 1995. P. 60.]
The swim lane diagram example "Process flowchart - Order processing" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Process Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.

"Trade credit.
The word credit is used in commercial trade in the term "trade credit" to refer to the approval for delayed payments for purchased goods. Credit is sometimes not granted to a person who has financial instability or difficulty. Companies frequently offer credit to their customers as part of the terms of a purchase agreement. Organizations that offer credit to their customers frequently employ a credit manager." [Credit (finance). Wikipedia]
The vertical cross-functional flowchart example "Credit approval process" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Flowcharts solution from the area "What is a Diagram" of ConceptDraw Solution Park.

"Trade credit.
The word credit is used in commercial trade in the term "trade credit" to refer to the approval for delayed payments for purchased goods. Credit is sometimes not granted to a person who has financial instability or difficulty. Companies frequently offer credit to their customers as part of the terms of a purchase agreement. Organizations that offer credit to their customers frequently employ a credit manager." [Credit (finance). Wikipedia]
The vertical cross-functional flowchart example "Credit approval process" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Flowcharts solution from the area "What is a Diagram" of ConceptDraw Solution Park.

"Credit (from Latin credo translation. "I believe" ) is the trust which allows one party to provide resources to another party where that second party does not reimburse the first party immediately (thereby generating a debt), but instead arranges either to repay or return those resources (or other materials of equal value) at a later date. The resources provided may be financial (e.g. granting a loan), or they may consist of goods or services (e.g. consumer credit). Credit encompasses any form of deferred payment. Credit is extended by a creditor, also known as a lender, to a debtor, also known as a borrower." [Credit (finance). Wikipedia]
The cross-functional (deployment) flowchart example "Credit approval process" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.