"Business process improvement (BPI) is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results. ...
An organization is only as good as its processes. To be able to make the necessary changes in an organization, one needs to understand the key processes of the company. Rummler and Brache suggested a model for running a Process Improvement and Management project (PI&M), containing the following steps:
1. Identify the process to be improved (based on a critical business issue): The identification of key processes can be a formal or informal exercise. The management team might select processes by applying a set of criteria derived from strategic and tactical priorities, or process selection is based on obvious performance gaps. It is important is to select the process(es) which have the greatest impact on a competitive advantage or customer requirement.
2. Develop the objective(s) for the project based on the requirements of the process: The focus might be on quality improvement, productivity, cost, customer service or cycle time. The goal is however always the same; to get the key process under control.
3. Select the members of the cross-functional team: A horizontal (cross-functional) analysis is carried out by a team composed of representatives of all functions involved in the process. While a consultant or in-house staff person can do the job, the quality of the analysis and the commitment to change is far greater with a cross-functional team.
4. Document the current process by creating a flowchart or "organization map": Describe the process regarding the Organizational level, the Process level and the Job/ Performer level according to Rummler. Develop a cross-functional process map for the process.
5. Identify "disconnects" in the process: “Disconnections” are everything that inhibit the efficiency and effectiveness of the process. The identification should be categorized into the three levels: The Organizational level, the Process level and the Job/ Performer level.
6. Recommend changes (organizational, in the process or in its execution): Categorize and prioritize the main problems and possibilities, evaluate alternative solutions. Develop a cross-functional process map for the recommended process.
7. Establish process and sub-process measures: The process measures should reflect the objectives of the project.
8. Implement the improvements." [Business process improvement. Wikipedia]
The swim lane diagram example "Opportunity flowchart - Replacing engine oil" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.
How to Create a Social Media DFD Flowchart
The use of social media in modern conditions helps the companies to be more effective in timely messaging - actively and rapidly response to a customer posts in social media, to find quickly the appropriate response to social media mentions, to save greatly the budget. Many companies even use the social media as a lead tool for promotion. But how to create a Social Media DFD Flowchart, Social Media Response Flowchart or Action Mind Map fast and easy? ConceptDraw DIAGRAM ector graphical software and Social Media Response solution included to ConceptDraw Solution Park assist greatly in their creation. This solution improves the quality of content in social media and helps to build an active customer community. The samples and examples included to Social Media Response solution are helpful for social media teams in developing a social media strategy, in refining and organizing the response process, in creation training materials by trainers and consultants for education the social media groups on how to accomplish the most effectiveness in their daily work.Business Infographics Area
How to Connect Social Media DFD Flowchart with Action Maps
The Social Media Response solution creates interactive social media flow charts and action mind maps. The solution includes a video tutorial and a number of samples helping social media teams refine and organize their response process.Management Consultant
A management consultant is an important person for the company, he helps in the questions of improving business performance and increasing profits, he consults for the questions of business strategy, management and financial controls, resources, and also suggests recommendations for changing the structure of the company if needed.
So, every day management consultant conduct the complex work and often use the helpful management infographics for explain his thoughts and arguments to the company direction. Thanks to the development of computer technologies, drawing of management infographics is so easy today. ConceptDraw DIAGRAM diagramming and vector drawing software offers you the Management Infographics Solution from the Business Infographics Area.
Activity Network (PERT) Chart
Activity Network and Project Evaluation and Review Technique, or PERT, charts are a way of documenting and analyzing the tasks in a project. This diagram is constructed as part of the process in creating a schedule of corrective actions. The Activity Network Chart (PERT) shows the logical connections and consequence of tasks to be performed. It displays the time period for problem solving and the implementation of all activities through the critical path.Social Media Flowchart Symbols
Social media is a popular view of mass communication which allows people, companies and organizations create, share, discover, modify, access, comment, discuss and exchange information through the Internet. Social Media Response solution for ConceptDraw DIAGRAM provides collection of 10 libraries with diversity of predesigned vector social media flowchart symbols for fast and easy creating interactive Social Media Flowcharts, Response Charts and Action Mind Maps.How to Present a Social Media Response Plan DFD to Your Team
Interactive tool helps you find the appropriate response to social media mentions quickly. There are materials to help trainers and consultants develop a social media strategy and provide training for social media groups on how to effectively accomplish their daily work.Example of DFD for Online Store (Data Flow Diagram)
Data Flow Diagram (DFD) is a methodology of graphical structural analysis and information systems design, which describes the sources external in respect to the system, recipients of data, logical functions, data flows and data stores that are accessed. DFDs allow to identify relationships between various system's components and are effectively used in business analysis and information systems analysis. They are useful for system’s high-level details modeling, to show how the input data are transformed to output results via the sequence of functional transformations. For description of DFD diagrams are uses two notations — Yourdon and Gane-Sarson, which differ in syntax. Online Store DFD example illustrates the Data Flow Diagram for online store, the interactions between Customers, Visitors, Sellers, depicts User databases and the flows of Website Information. ConceptDraw DIAGRAM enhanced with Data Flow Diagrams solution lets you to draw clear and simple example of DFD for Online Store using special libraries of predesigned DFD symbols.What Is an Action Mind Map
Interactive tool helps you find the appropriate response to social media mentions quickly.Structured Systems Analysis and Design Method (SSADM) with ConceptDraw DIAGRAM
Structured Systems Analysis and Design Method (abbr. SSADM) is a method developed in Great Britain and accepted in 1993 as a national standard for information systems development and analysis. SSADM is based on Data Flow Diagrams and is characterized with presence of clear sequence of steps at projecting, analysis, and documenting of information system. It involves 6 main stages: analysis of existing system or estimation of practicability, requirements definition, determination of technical requirements and equipment cost, development of logical data model, projecting of logical requirements and specification them, physical projecting. Each of them is also divided into several steps defining the tasks that should be fulfilled at a given stage. The most important SSADM elements are flows modeling with help of DFD, data logic modeling with help of LDS (Logical Data Structure) and description of entities behavior. Applying of SSADM is easy with ConceptDraw DIAGRAM diagramming and vector drawing software and Data Flow Diagram solution.- HR management process - Flowchart | Management Consultant ...
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