The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
This interactive voice response (IVR) diagram sample illustrates the IVR services.
"IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. ...
Voice-Activated Dialing
... (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ...
Entertainment and information.
Some of the largest installed IVR platforms are used for televoting on television game shows, ... which can generate enormous call spikes. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. ...
Anonymous access.
IVR systems allow callers to obtain data relatively anonymously. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. ...
Clinical trials.
IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. ... Applications include patient randomization and drug supply management. ...
Outbound calling.
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions...
Other common IVR services include:
Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos;
Banking - balance, payments, transfers, transaction history;
Retail & Entertainment - orders, bookings, credit & debit card payments;
Utilities - meter readings; account look-up, history and balance, payment, consumption history;
Travel — ticket booking, flight information, check-in;
Weather forecasts, water, road and ice conditions" [Interactive voice response. Wikipedia]
The IVR diagram example "IVR services" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. ...
Voice-Activated Dialing
... (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ...
Entertainment and information.
Some of the largest installed IVR platforms are used for televoting on television game shows, ... which can generate enormous call spikes. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. ...
Anonymous access.
IVR systems allow callers to obtain data relatively anonymously. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. ...
Clinical trials.
IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. ... Applications include patient randomization and drug supply management. ...
Outbound calling.
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions...
Other common IVR services include:
Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos;
Banking - balance, payments, transfers, transaction history;
Retail & Entertainment - orders, bookings, credit & debit card payments;
Utilities - meter readings; account look-up, history and balance, payment, consumption history;
Travel — ticket booking, flight information, check-in;
Weather forecasts, water, road and ice conditions" [Interactive voice response. Wikipedia]
The IVR diagram example "IVR services" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
This interactive voice response (IVR) diagram sample depicts the architecture of IVR systems. It was designed on the base of the Wikimedia Commons file: IVR-Systemarchitektur.png. [commons.wikimedia.org/ wiki/ File:IVR-Systemarchitektur.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
This vector stencils library contains 32 SysML symbols.
Use it to design your sequence diagrams using ConceptDraw PRO diagramming and vector drawing software.
"A sequence diagram shows, as parallel vertical lines (lifelines), different processes or objects that live simultaneously, and, as horizontal arrows, the messages exchanged between them, in the order in which they occur. This allows the specification of simple runtime scenarios in a graphical manner. ...
If the lifeline is that of an object, it demonstrates a role. Leaving the instance name blank can represent anonymous and unnamed instances.
Messages, written with horizontal arrows with the message name written above them, display interaction. Solid arrow heads represent synchronous calls, open arrow heads represent asynchronous messages, and dashed lines represent reply messages. If a caller sends a synchronous message, it must wait until the message is done, such as invoking a subroutine. If a caller sends an asynchronous message, it can continue processing and doesn’t have to wait for a response. Asynchronous calls are present in multithreaded applications and in message-oriented middleware. Activation boxes, or method-call boxes, are opaque rectangles drawn on top of lifelines to represent that processes are being performed in response to the message (ExecutionSpecifications in UML).
Objects calling methods on themselves use messages and add new activation boxes on top of any others to indicate a further level of processing.
When an object is destroyed (removed from memory), an X is drawn on top of the lifeline, and the dashed line ceases to be drawn below it (this is not the case in the first example though). It should be the result of a message, either from the object itself, or another.
A message sent from outside the diagram can be represented by a message originating from a filled-in circle (found message in UML) or from a border of the sequence diagram (gate in UML)." [Sequence diagram. Wikipedia]
The vector stencils library "Sequence diagram" is included in the SysML solution from the Software Development area of ConceptDraw Solution Park.
Use it to design your sequence diagrams using ConceptDraw PRO diagramming and vector drawing software.
"A sequence diagram shows, as parallel vertical lines (lifelines), different processes or objects that live simultaneously, and, as horizontal arrows, the messages exchanged between them, in the order in which they occur. This allows the specification of simple runtime scenarios in a graphical manner. ...
If the lifeline is that of an object, it demonstrates a role. Leaving the instance name blank can represent anonymous and unnamed instances.
Messages, written with horizontal arrows with the message name written above them, display interaction. Solid arrow heads represent synchronous calls, open arrow heads represent asynchronous messages, and dashed lines represent reply messages. If a caller sends a synchronous message, it must wait until the message is done, such as invoking a subroutine. If a caller sends an asynchronous message, it can continue processing and doesn’t have to wait for a response. Asynchronous calls are present in multithreaded applications and in message-oriented middleware. Activation boxes, or method-call boxes, are opaque rectangles drawn on top of lifelines to represent that processes are being performed in response to the message (ExecutionSpecifications in UML).
Objects calling methods on themselves use messages and add new activation boxes on top of any others to indicate a further level of processing.
When an object is destroyed (removed from memory), an X is drawn on top of the lifeline, and the dashed line ceases to be drawn below it (this is not the case in the first example though). It should be the result of a message, either from the object itself, or another.
A message sent from outside the diagram can be represented by a message originating from a filled-in circle (found message in UML) or from a border of the sequence diagram (gate in UML)." [Sequence diagram. Wikipedia]
The vector stencils library "Sequence diagram" is included in the SysML solution from the Software Development area of ConceptDraw Solution Park.
CRM Center Dashboard
The CRM Center Dashboard solution extends ConceptDraw PRO v10 functionality with CRM software tools, large collection of CRM Charts live objects, CRM icons, CRM indicators, CRM maps and navigation elements, the set of professionally designed CRM samples and templates to help you construct your own CRM Dashboards and CRM Center Dashboards in a few minutes, to depict the current and actual data by connecting or refreshing the data source file. The customer management software ConceptDraw PRO makes you free to choose the style for your dashboard and to regulate the quantity of clipart on the diagram according to your taste.