This site uses cookies. By continuing to browse the ConceptDraw site you are agreeing to our Use of Site Cookies.
The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Banknotes
Banknotes, banknotes,
Box
Box, box,
Businessman
Businessman, businessman, business man,
Businesswoman
Businesswoman, business woman,
Cellphone caller, man
Cellphone caller, man, cellphone caller,
Cellphone caller, woman
Cellphone caller, woman, cellphone caller,
Clerk, man
Clerk, man, clerk, man, man torso,
Clerk, woman
Clerk, woman, clerk, woman, woman torso,
Client computer
Client computer, client computer,
Cloud
Cloud, cloud,
Coins
Coins, coins,
Computer monitor
Computer monitor, computer monitor,
Crate
Crate, crate,
Credit cards
Credit cards, credit cards,
Credit card American Express
Credit card American Express, American Express credit card,
Credit card China UnionPay
Credit card China UnionPay, China UnionPay credit card,
Credit card Discover
Credit card Discover, Discover credit card,
Credit card Master
Credit card Master, Master credit card,
Credit card Visa
Credit card Visa, Visa credit card,
Customer, man
Customer, man, customer, man, man torso,
Customer, woman
Customer, woman, customer, woman, woman torso,
Data base
Data base, data base, database,
Disqualified
Disqualified, unqualified, disqualified, unlike,
Document
Document, document,
Documents
Documents, documents,
Document folder
Document folder, document folder, documents,
Email
Email, email,
Exporting
Exporting, exporting,
Man figure
Man figure, man figure, business man,
Woman figure
Woman figure, woman figure, business woman,
Folder closed
Folder closed, folder closed,
Folder opened
Folder opened, folder opened,
Importing
Importing, importing, box,
International
International, international, globe,
Mail
Mail, mail,
Mobile
Mobile, mobile,
Notes
Notes, notes,
PayPal
PayPal, PayPal,
Phone
Phone, phone,
Phone caller, man
Phone caller, man, phone caller, man, clerk, man, man torso,
Phone caller, woman
Phone caller, woman, phone caller, woman, customer, woman,
Presentation slide
Presentation slide, presentation slide,
Qualified
Qualified, qualified, like,
Server
Server, server,
Shopping bag, empty
Shopping bag, empty, empty shopping bag,
Shopping bag, full
Shopping bag, full, full shopping bag,
Shopping cart, empty
Shopping cart, empty, empty shopping cart,
Shopping cart, full
Shopping cart, full, full shopping cart, empty shopping cart,
Spreadsheet
Spreadsheet, spreadsheet,
Technician
Technician, technician,
Time
Time, time, clock,
USB flash card
USB flash card, usb flash card,
User
User, user, clerk, man, man torso,
Web form
Web form, web form,
Web page
Web page, web page,
The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Banknotes
Banknotes, banknotes,
Box
Box, box,
Businessman
Businessman, businessman, business man,
Businesswoman
Businesswoman, business woman,
Cellphone caller, man
Cellphone caller, man, cellphone caller,
Cellphone caller, woman
Cellphone caller, woman, cellphone caller,
Clerk, man
Clerk, man, clerk, man, man torso,
Clerk, woman
Clerk, woman, clerk, woman, woman torso,
Client computer
Client computer, client computer,
Cloud
Cloud, cloud,
Coins
Coins, coins,
Computer monitor
Computer monitor, computer monitor,
Crate
Crate, crate,
Credit cards
Credit cards, credit cards,
Credit card American Express
Credit card American Express, American Express credit card,
Credit card China UnionPay
Credit card China UnionPay, China UnionPay credit card,
Credit card Discover
Credit card Discover, Discover credit card,
Credit card Master
Credit card Master, Master credit card,
Credit card Visa
Credit card Visa, Visa credit card,
Customer, man
Customer, man, customer, man, man torso,
Customer, woman
Customer, woman, customer, woman, woman torso,
Data base
Data base, data base, database,
Disqualified
Disqualified, unqualified, disqualified, unlike,
Document
Document, document,
Documents
Documents, documents,
Document folder
Document folder, document folder, documents,
Email
Email, email,
Exporting
Exporting, exporting,
Man figure
Man figure, man figure, business man,
Woman figure
Woman figure, woman figure, business woman,
Folder closed
Folder closed, folder closed,
Folder opened
Folder opened, folder opened,
Importing
Importing, importing, box,
International
International, international, globe,
Mail
Mail, mail,
Mobile
Mobile, mobile,
Notes
Notes, notes,
PayPal
PayPal, PayPal,
Phone
Phone, phone,
Phone caller, man
Phone caller, man, phone caller, man, clerk, man, man torso,
Phone caller, woman
Phone caller, woman, phone caller, woman, customer, woman,
Presentation slide
Presentation slide, presentation slide,
Qualified
Qualified, qualified, like,
Server
Server, server,
Shopping bag, empty
Shopping bag, empty, empty shopping bag,
Shopping bag, full
Shopping bag, full, full shopping bag,
Shopping cart, empty
Shopping cart, empty, empty shopping cart,
Shopping cart, full
Shopping cart, full, full shopping cart, empty shopping cart,
Spreadsheet
Spreadsheet, spreadsheet,
Technician
Technician, technician,
Time
Time, time, clock,
USB flash card
USB flash card, usb flash card,
User
User, user, clerk, man, man torso,
Web form
Web form, web form,
Web page
Web page, web page,
The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Banknotes
Banknotes, banknotes,
Box
Box, box,
Businessman
Businessman, businessman, business man,
Businesswoman
Businesswoman, business woman,
Cellphone caller, man
Cellphone caller, man, cellphone caller,
Cellphone caller, woman
Cellphone caller, woman, cellphone caller,
Clerk, man
Clerk, man, clerk, man, man torso,
Clerk, woman
Clerk, woman, clerk, woman, woman torso,
Client computer
Client computer, client computer,
Cloud
Cloud, cloud,
Coins
Coins, coins,
Computer monitor
Computer monitor, computer monitor,
Crate
Crate, crate,
Credit cards
Credit cards, credit cards,
Credit card American Express
Credit card American Express, American Express credit card,
Credit card China UnionPay
Credit card China UnionPay, China UnionPay credit card,
Credit card Discover
Credit card Discover, Discover credit card,
Credit card Master
Credit card Master, Master credit card,
Credit card Visa
Credit card Visa, Visa credit card,
Customer, man
Customer, man, customer, man, man torso,
Customer, woman
Customer, woman, customer, woman, woman torso,
Data base
Data base, data base, database,
Disqualified
Disqualified, unqualified, disqualified, unlike,
Document
Document, document,
Documents
Documents, documents,
Document folder
Document folder, document folder, documents,
Email
Email, email,
Exporting
Exporting, exporting,
Man figure
Man figure, man figure, business man,
Woman figure
Woman figure, woman figure, business woman,
Folder closed
Folder closed, folder closed,
Folder opened
Folder opened, folder opened,
Importing
Importing, importing, box,
International
International, international, globe,
Mail
Mail, mail,
Mobile
Mobile, mobile,
Notes
Notes, notes,
PayPal
PayPal, PayPal,
Phone
Phone, phone,
Phone caller, man
Phone caller, man, phone caller, man, clerk, man, man torso,
Phone caller, woman
Phone caller, woman, phone caller, woman, customer, woman,
Presentation slide
Presentation slide, presentation slide,
Qualified
Qualified, qualified, like,
Server
Server, server,
Shopping bag, empty
Shopping bag, empty, empty shopping bag,
Shopping bag, full
Shopping bag, full, full shopping bag,
Shopping cart, empty
Shopping cart, empty, empty shopping cart,
Shopping cart, full
Shopping cart, full, full shopping cart, empty shopping cart,
Spreadsheet
Spreadsheet, spreadsheet,
Technician
Technician, technician,
Time
Time, time, clock,
USB flash card
USB flash card, usb flash card,
User
User, user, clerk, man, man torso,
Web form
Web form, web form,
Web page
Web page, web page,
The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Banknotes
Banknotes, banknotes,
Box
Box, box,
Businessman
Businessman, businessman, business man,
Businesswoman
Businesswoman, business woman,
Cellphone caller, man
Cellphone caller, man, cellphone caller,
Cellphone caller, woman
Cellphone caller, woman, cellphone caller,
Clerk, man
Clerk, man, clerk, man, man torso,
Clerk, woman
Clerk, woman, clerk, woman, woman torso,
Client computer
Client computer, client computer,
Cloud
Cloud, cloud,
Coins
Coins, coins,
Computer monitor
Computer monitor, computer monitor,
Crate
Crate, crate,
Credit cards
Credit cards, credit cards,
Credit card American Express
Credit card American Express, American Express credit card,
Credit card China UnionPay
Credit card China UnionPay, China UnionPay credit card,
Credit card Discover
Credit card Discover, Discover credit card,
Credit card Master
Credit card Master, Master credit card,
Credit card Visa
Credit card Visa, Visa credit card,
Customer, man
Customer, man, customer, man, man torso,
Customer, woman
Customer, woman, customer, woman, woman torso,
Data base
Data base, data base, database,
Disqualified
Disqualified, unqualified, disqualified, unlike,
Document
Document, document,
Documents
Documents, documents,
Document folder
Document folder, document folder, documents,
Email
Email, email,
Exporting
Exporting, exporting,
Man figure
Man figure, man figure, business man,
Woman figure
Woman figure, woman figure, business woman,
Folder closed
Folder closed, folder closed,
Folder opened
Folder opened, folder opened,
Importing
Importing, importing, box,
International
International, international, globe,
Mail
Mail, mail,
Mobile
Mobile, mobile,
Notes
Notes, notes,
PayPal
PayPal, PayPal,
Phone
Phone, phone,
Phone caller, man
Phone caller, man, phone caller, man, clerk, man, man torso,
Phone caller, woman
Phone caller, woman, phone caller, woman, customer, woman,
Presentation slide
Presentation slide, presentation slide,
Qualified
Qualified, qualified, like,
Server
Server, server,
Shopping bag, empty
Shopping bag, empty, empty shopping bag,
Shopping bag, full
Shopping bag, full, full shopping bag,
Shopping cart, empty
Shopping cart, empty, empty shopping cart,
Shopping cart, full
Shopping cart, full, full shopping cart, empty shopping cart,
Spreadsheet
Spreadsheet, spreadsheet,
Technician
Technician, technician,
Time
Time, time, clock,
USB flash card
USB flash card, usb flash card,
User
User, user, clerk, man, man torso,
Web form
Web form, web form,
Web page
Web page, web page,
This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, web help, task list, shopping bag, phone message, opened letter, money, message, menu block, buttons, menu block, button, menu block, main menu block, end call, calendar, button, access denied,

IVR Network Diagram

Interactive Voice Response (IVR) Network Diagram

Design Element: IVR for Network Diagrams

ConceptDraw PRO is perfect for software designers and software developers who need to draw IVR Network Diagrams.
The vector stencils library "UML sequence diagrams" contains 50 symbols for the ConceptDraw PRO diagramming and vector drawing software.
"Sequence diagram ... building blocks.
If the lifeline is that of an object, it demonstrates a role. Note that leaving the instance name blank can represent anonymous and unnamed instances.
Messages, written with horizontal arrows with the message name written above them, display interaction. Solid arrow heads represent synchronous calls, open arrow heads represent asynchronous messages, and dashed lines represent reply messages. If a caller sends a synchronous message, it must wait until the message is done, such as invoking a subroutine. If a caller sends an asynchronous message, it can continue processing and doesn’t have to wait for a response. Asynchronous calls are present in multithreaded applications and in message-oriented middleware. Activation boxes, or method-call boxes, are opaque rectangles drawn on top of lifelines to represent that processes are being performed in response to the message (ExecutionSpecifications in UML).
Objects calling methods on themselves use messages and add new activation boxes on top of any others to indicate a further level of processing.
When an object is destroyed (removed from memory), an X is drawn on top of the lifeline, and the dashed line ceases to be drawn below it (this is not the case in the first example though). It should be the result of a message, either from the object itself, or another.
A message sent from outside the diagram can be represented by a message originating from a filled-in circle (found message in UML) or from a border of the sequence diagram (gate in UML)." [Sequence diagram. Wikipedia]
The example "Design elements - UML sequence diagrams" is included in the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML sequence diagram symbols
UML sequence diagram symbols, unknown participant, unspecified participant, stop, state invariant, continuations, port, note, message default, lost message, lifeline, entity, lifeline, control, lifeline, boundary, lifeline, actor, lifeline, interaction use, initiator, gate, found message, execution occurrence, combined fragment,

Network Diagramming Software for Design IVR Network Diagrams

ConceptDraw PRO is perfect for software designers and software developers who need to draw IVR Network Diagrams.
This interactive voice response (IVR) diagram sample illustrates the IVR services.
"IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. ...
Voice-Activated Dialing
... (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ...
Entertainment and information.
Some of the largest installed IVR platforms are used for televoting on television game shows, ... which can generate enormous call spikes. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. ...
Anonymous access.
IVR systems allow callers to obtain data relatively anonymously. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. ...
Clinical trials.
IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. ... Applications include patient randomization and drug supply management. ...
Outbound calling.
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions...
Other common IVR services include:
Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos;
Banking - balance, payments, transfers, transaction history;
Retail & Entertainment - orders, bookings, credit & debit card payments;
Utilities - meter readings; account look-up, history and balance, payment, consumption history;
Travel — ticket booking, flight information, check-in;
Weather forecasts, water, road and ice conditions" [Interactive voice response. Wikipedia]
The IVR diagram example "IVR services" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, web traffic, shopping bag, settings, send message, phone keypad, office building, money, mobile provider, mobile call, message, menu block, button, lock, info, dictaphone, voicemail, database, customer male, building, GIS,
The vector stencils library "Sequence diagram" contains 32 SysML symbols.
Use it to design your sequence diagrams using ConceptDraw PRO diagramming and vector drawing software.
"A sequence diagram shows, as parallel vertical lines (lifelines), different processes or objects that live simultaneously, and, as horizontal arrows, the messages exchanged between them, in the order in which they occur. This allows the specification of simple runtime scenarios in a graphical manner. ...
If the lifeline is that of an object, it demonstrates a role. Leaving the instance name blank can represent anonymous and unnamed instances.
Messages, written with horizontal arrows with the message name written above them, display interaction. Solid arrow heads represent synchronous calls, open arrow heads represent asynchronous messages, and dashed lines represent reply messages. If a caller sends a synchronous message, it must wait until the message is done, such as invoking a subroutine. If a caller sends an asynchronous message, it can continue processing and doesn’t have to wait for a response. Asynchronous calls are present in multithreaded applications and in message-oriented middleware. Activation boxes, or method-call boxes, are opaque rectangles drawn on top of lifelines to represent that processes are being performed in response to the message (ExecutionSpecifications in UML).
Objects calling methods on themselves use messages and add new activation boxes on top of any others to indicate a further level of processing.
When an object is destroyed (removed from memory), an X is drawn on top of the lifeline, and the dashed line ceases to be drawn below it (this is not the case in the first example though). It should be the result of a message, either from the object itself, or another.
A message sent from outside the diagram can be represented by a message originating from a filled-in circle (found message in UML) or from a border of the sequence diagram (gate in UML)." [Sequence diagram. Wikipedia]
The SysML shapes example "Design elements - Sequence diagram" is included in the SysML solution from the Software Development area of ConceptDraw Solution Park.
SysML sequence diagram symbols
SysML sequence diagram symbols, weak sequencing combined fragment, interaction operator seq, time observation, time constraint, synchronous call, message, strict sequencing combined fragment, interaction operator strict, sequence diagram, reply message, parallel combined fragment, interaction operator par, option combined fragment, interaction operator opt, negative combined fragment, interaction operator neg, message, lost message, loop combined fragment, interaction operator loop, lifeline, interaction use, ignore combined fragment, interaction operator ignore, general ordering, found message, execution specification, duration observation, duration constraint, destruction event, critical region combined fragment, interaction operator critical, creation event, coregion, continuation, state invariant, consider combined fragment, interaction operator consider, combined fragment, break combined fragment, interaction operator break, asynchronous signal, message, assertion combined fragment, interaction operator assert, alternative combined fragment, interaction operator alt, alternatives,

Interactive Voice Response Network Diagram

ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams. Use ConceptDraw PRO diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems.

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 with samples, templates and library of ready-to-use vector stencils to help create Interactive Voice Response (IVR) diagrams illustrating a work of interactive voice response system, Voice-over-Internet Protocol (VoIP) diagrams and Action VoIP diagrams with representing voice actors on them.
The vector stencils library "Sales symbols" contains 55 sales process pictograms.
Use it to design your sales flowcharts, workflow diagrams and process charts by the ConceptDraw PRO diagramming and vector drawing software.
"A sales process is an approach to selling a product or service.
... a "sales process" is presented as consisting of eight steps. These are:
(1) Prospecting / initial contact,
(2) Preapproach - planning the sale,
(3) Identifying and cross questioning,
(4) Need assessment,
(5) Presentation,
(6) Meeting objections,
(7) Gaining commitment,
(8) Follow-up." [Sales process. Wikipedia]
The icons example "Design elements - Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Sales icon set
Sales icon set, woman figure, business woman, web page, web form, user, usb flash card, unqualified, disqualified, unlike, time, clock, technician, spreadsheet, server, qualified, like, presentation slide, phone caller, woman, phone caller, man, phone, notes, mobile, man figure, business man, mail, international, globe, importing, full shopping cart, full shopping bag, folder opened, folder closed, exporting, empty shopping cart, empty shopping bag, email, documents, document folder, documents, document, data base, database, customer, woman, woman torso, customer, woman, customer, man, man torso, credit cards, crate, computer monitor, coins, cloud, client computer, clerk, woman, woman torso, clerk, man, man torso, cellphone caller, businessman, business man, business woman, box, banknotes, Visa credit card, PayPal, Master credit card, Discover credit card, China UnionPay credit card, American Express credit card,