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Basic Flowchart Symbols and Meaning

Flowchart Symbols and Meaning, workflow diagram symbols, process flow diagram symbols
Flowcharts are the best for visually representation the business processes and the flow of a custom-order process through various departments within an organization. ConceptDraw PRO diagramming and vector drawing software extended with Flowcharts solution offers the full set of predesigned basic flowchart symbols which are gathered at two libraries: Flowchart and Flowcharts Rapid Draw. Among them are: process, terminator, decision, data, document, display, manual loop, and many other specific symbols. The meaning for each symbol offered by ConceptDraw gives the presentation about their proposed use in professional Flowcharts for business and technical processes, software algorithms, well-developed structures of web sites, Workflow diagrams, Process flow diagram and correlation in developing on-line instructional projects or business process system. Use of ready flow chart symbols in diagrams is incredibly useful - you need simply drag desired from the libraries to your document and arrange them in required order. There are a few serious alternatives to Visio for Mac, one of them is ConceptDraw PRO. It is one of the main contender with the most similar features and capabilities.
How to Build a Flowchart
How to Build a Flowchart
The vector stencils library "Cybersecurity clipart" contains 197 computer security icons.
Use it to design your computer security diagrams and cybersecurity infographics with ConceptDraw PRO software.
"Computer security, also known as cybersecurity or IT security, is the protection of information systems from theft or damage to the hardware, the software, and to the information on them, as well as from disruption or misdirection of the services they provide. It includes controlling physical access to the hardware, as well as protecting against harm that may come via network access, data and code injection, and due to malpractice by operators, whether intentional, accidental, or due to them being tricked into deviating from secure procedures." [Computer security. Wikipedia]
The icon set example "Design elements - Cybersecurity clipart" is included in the Network Security Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Computer security icon set
Computer security icon set, zombie computer, wrench, worm, wireless, wi-fi network, wi-fi antenna, white hat, white box, web search, web optimization, web camera, web, wallet, wall, virus protection, virus, user profile, user male, user female, user account, upload, umbrella, truck, trojan horse, trash, train, touchscreen, touch screen, tools, thief, tablet computer, syringe, support, stickmen, stickman, stethoscope, spider, spam filtering, spam, software box, social network, smartphone, touch screen phone, skull and bones, skull, sign up, shopping cart, ship, shield, share, server tower case, server rack, secure data exchange, secure access, scanning, satellite antenna, satellite, safe payment, safe, router, rackmount server, question sign, protection, shield, pound sign, plus sign, photo, picture, photo camera, phishing, pencil, peer-to-peer, pc, desktop computer, password cracking, password, operator, online communication, observe, eye, notebook, networking, network security, network home, network connection, network bus, network, music player, music, movie, monitoring, monitor, mobile phone, cell phone, mobile payment, minus sign, malware, mail attachment, mail, magnifying glass, logout, login, log, lock open, lock close, lock and key, list, link, lightning, light bulb, life ring, letter, laptop, keyboard, key, ip phone, intranet, internet security, info, id card, house, hosting, heart rhythm, heart, hardware protection, hard drive, hacker, grey hat, grey box, globe, gears, gear, folders, folder sharing, folder, flash drive, firewall, finger print, filter, funnel, files, file, feedback, exclamation mark, euro sign, ethernet plug, ethernet jack, equal sign, email hacking, email, download, dollar sign, documents, document, digital lock, dialog box, denied sign, database, data storage, data protection, data encryption, data analysis, danger, bomb, credit card, cracking, cookies, console, monitor, keyboard, computer terminal, ATM machine, info kiosk, communication, coins stacks, coins stack, coin, cloud storage, cloud services, cloud computing, cloud, clock, check mark, check list, checklist, certificate, caution sign, car, business card, bus, building, bug, brackets, braces, box open, box close, bot, bluetooth, black hat, black box, binary code, bar chart icon, banknote bundles, banknote bundle, banknote, backup, alert, bell, alarm, siren, airport, access point, access code, X cross symbol, VPN, LAN, Jet plane, Earth, planet, DDOS attack, CPU, CD, DVD, CCTV camera,
Used Solutions

network topology diagram software, network icons, network diagram template, networking icons available, how to draw a network diagram Computer Network Diagrams

network topology diagram software, network icons, network diagram template, networking icons available, how to draw a network diagram
Computer Network Diagrams solution extends ConceptDraw PRO software with samples, templates and libraries of vector icons and objects of computer network devices and network components to help you create professional-looking Computer Network Diagrams, to plan simple home networks and complex computer network configurations for large buildings, to represent their schemes in a comprehensible graphical view, to document computer networks configurations, to depict the interactions between network's components, the used protocols and topologies, to represent physical and logical network structures, to compare visually different topologies and to depict their combinations, to represent in details the network structure with help of schemes, to study and analyze the network configurations, to communicate effectively to engineers, stakeholders and end-users, to track network working and troubleshoot, if necessary.
The vector stencils library "IVR people" contains 9 interactive voice response (IVR) people icons. Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
"Icon design is the process of designing a graphic symbol that represents some real, fantasy or abstract motive, entity or action. ... Icon designs can be simple, with flat two-dimensional drawing or a black silhouette, or complex, presenting a combination of graphic design elements such as one or more linear and radial color gradients, projected shadows, contour shades, and three-dimensional perspective effects." [Icon design. Wikipedia]
The IVR diagram symbols example "Design elements - IVR people" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Interactive voice response icons
Interactive voice response icons, young woman, young man, woman, operator woman, operator man, man in black goggle, man, drawing shapes, customer male, customer female,
Used Solutions
The vector stencils library "HR professions" contains 81 professions pictograms.
Use this HR icon set to draw your HR flowcharts, workflow diagrams, process charts and infographics with the ConceptDraw PRO diagramming and vector drawing software.
The HR pictograms library "HR professions" is included in the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
Accountant
Accountant, accountant, profession icon,
Actor
Actor, actor, profession icon,
Administrator
Administrator, administrator, profession icon,
Announcer
Announcer, announcer, profession icon,
Archaeologist
Archaeologist, archaeologist, profession icon,
Architect
Architect, architect, profession icon,
Artist
Artist, artist, painter, profession icon,
Baker
Baker, baker, profession icon,
Banker
Banker, banker, profession icon,
Bellboy
Bellboy, bellboy, profession icon,
Biologist
Biologist, biologist, profession icon,
Bookkeeper
Bookkeeper, bookkeeper, profession icon,
Builder
Builder, builder, profession icon,
Businessman
Businessman, businessman, profession icon,
Businesswoman
Businesswoman, businesswoman, profession icon,
Call center operator
Call center operator, call center operator, profession icon,
Cameraman
Cameraman, cameraman, profession icon,
Carpenter
Carpenter, carpenter, profession icon,
Cashier
Cashier, cashier, profession icon,
Chef
Chef, chef, chief-cooker, profession icon,
Chemist
Chemist, chemist, profession icon,
Cleaner
Cleaner, cleaner, profession icon,
Clerk
Clerk, clerk, profession icon,
Consultant
Consultant, consultant, profession icon,
Cook
Cook, cook, profession icon,
Dentist
Dentist, dentist, profession icon,
Director
Director, director, producer, profession icon,
Dispatcher
Dispatcher, reporter, dispatcher, profession icon,
Diver
Diver, diver, profession icon,
Doctor
Doctor, doctor, profession icon,
Driver
Driver, driver, profession icon,
Electrical engineer
Electrical engineer, electrical engineer, electrician, profession icon,
Engineer
Engineer, engineer, profession icon,
Environmental engineer
Environmental engineer, environmental engineer, profession icon,
Farmer
Farmer, farmer, profession icon,
Firefighter
Firefighter, firefighter, profession icon,
Fisherman
Fisherman, fisherman, profession icon,
Florist
Florist, florist, profession icon,
Gardener
Gardener, gardener, profession icon,
Graphic designer
Graphic designer, graphic designer, profession icon,
Guide
Guide, guide, profession icon,
Hairdresser
Hairdresser, hairdresser, profession icon,
Lawyer
Lawyer, lawyer, profession icon,
Librarian
Librarian, librarian, profession icon,
Machine operator
Machine operator, machine operator,
Manager
Manager, manager,
Miner
Miner, miner,
Movie director
Movie director, movie director,
Musician
Musician, musician,
Nuclear engineer
Nuclear engineer, nuclear engineer,
Nurse
Nurse, nurse,
Pharmacist
Pharmacist, pharmacist,
Photographer
Photographer, photographer,
Pilot
Pilot, pilot,
Pizza delivery man
Pizza delivery man, pizza delivery man,
Policeman
Policeman, policeman,
Postman
Postman, postman,
Presenter
Presenter, presenter,
Programmer
Programmer, programmer,
Psychologist
Psychologist, psychologist,
Reporter
Reporter, reporter,
Sailor
Sailor, sailor,
Scientist
Scientist, scientist,
Secretary
Secretary, secretary,
Security guard
Security guard, security guard,
Security officer
Security officer, security officer,
Seller
Seller, seller,
Shop assistant
Shop assistant, shop assistant,
Soldier
Soldier, soldier,
Stewardess
Stewardess, stewardess,
Surgeon
Surgeon, surgeon,
System administrator
System administrator, system administrator, profession icon,
Systems engineer
Systems engineer , systems engineer ,
Tailor
Tailor, tailor,
Teacher
Teacher, teacher,
Technical support representative
Technical support representative, technical support representative,
Waiter
Waiter, waiter,
Waitress
Waitress, waitress,
Watchman
Watchman, watchman,
Worker
Worker, worker,
Writer
Writer, writer,
Used Solutions

telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications Telecommunication Network Diagrams

telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications
Telecommunication Network Diagrams solution extends ConceptDraw PRO software with samples, templates, and great collection of vector stencils to help the specialists in a field of networks and telecommunications, as well as other users to create Computer systems networking and Telecommunication network diagrams for various fields, to organize the work of call centers, to design the GPRS networks and GPS navigational systems, mobile, satellite and hybrid communication networks, to construct the mobile TV networks and wireless broadband networks.

Process Flowchart

business process flowcharts, flowchart symbols, process flow diagram, workflow diagram, flowchart maker
The main reason of using Process Flowchart or PFD is to show relations between major parts of the system. Process Flowcharts are used in process engineering and chemical industry where there is a requirement of depicting relationships between major components only and not include minor parts. Process Flowcharts for single unit or multiple units differ in their structure and implementation. ConceptDraw PRO is Professional business process mapping software for making Process flowcharts, Process flow diagram, Workflow diagram, flowcharts and technical illustrations for business documents and also comprehensive visio for mac application. Easier define and document basic work and data flows, financial, production and quality management processes to increase efficiency of your business with ConcepDraw PRO. Business process mapping software with Flowchart Maker ConceptDraw PRO includes extensive drawing tools, rich examples and templates, process flowchart symbols and shape libraries, smart connectors that allow you create the flowcharts of complex processes, process flow diagrams, procedures and information exchange. Process Flowchart Solution is project management workflow tools which is part ConceptDraw Project marketing project management software. Drawing charts, diagrams, and network layouts has long been the monopoly of Microsoft Visio, making Mac users to struggle when needing such visio alternative like visio for mac, it requires only to view features, make a minor edit to, or print a diagram or chart. Thankfully to MS Visio alternative like ConceptDraw PRO software, this is cross-platform charting and business process management tool, now visio alternative for making sort of visio diagram is not a problem anymore however many people still name it business process visio tools.
How To Create a Process Flow Chart (business process modelling techniques)
How To Create a Process Flow Chart (business process modelling techniques)

Storage area networks (SAN). Computer and Network Examples

Storage area networks (SAN). Computer and Network Examples
A Storage area network (SAN) is a dedicated network that provides access to data storage and operations only on the block level. SAN usually has own network of storage devices/elements and disk arrays that are connected with each other and to a remote data-sharing network. SANs are widely used for enhancing the storage devices (optical jukeboxes, disk arrays, tape libraries) that are accessible for networked servers. This example was created in ConceptDraw PRO using the Computer and Networks Area of ConceptDraw Solution Park. It shows the hybrid of Storage area network (SAN) and Network Attached Storage (NAS) technologies.

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.
The vector stencils library "Workflow IT and security" contains 52 icons.
Use it to design your business process workflow diagrams with ConceptDraw PRO software.
"Information technology (IT) is the application of computers to store, retrieve, transmit and manipulate data, often in the context of a business or other enterprise. IT is considered a subset of information and communications technology (ICT)." [Information technology. Wikipedia]
The icons example "Design elements - Workflow IT and security" is included in the Business Process Workflow Diagrams solution from the Business Processes area of ConceptDraw Solution Park.
IT and security icons
IT and security icons, user, upload, unlocked, technical support, operator, tablet computer, ipad, sync, recycle, surveillance, spy, smartphone, settings, server, script, scanner, reset, radar, mobile phone, manual, locked, laptop computer, notebook, information system, home, group, function, gear, forbidden area, folder locked, folder closed, first aid kit, firewall, external HD, mobile HD, encryption, email, display, database, data store, danger, bomb, computer, cloud upload, cloud services, cloud account, cloud, cd, disk, dvd, attention, assistance, antivirus, alert, siren, alarm, account, access, key, access denied, USB flash drive, SEO, search optimization,
Used Solutions

Flow Chart Design - How to Design a Good Flowchart

Flow Chart Design
Use ConceptDraw PRO business diagramming and business graphics software for general diagramming purposes, it inludes tousands colored professional flowchart symbols, examples and samples which saves time when you prepare documents, professional presentations or make an explanation of process flow diagram.

Cloud computing, Architecture Diagrams, Cloud Computing Architecture, How Cloud Computing Works, amazon cloud computing architecture, introduction to cloud computing architecture Cloud Computing Diagrams

Cloud computing, Architecture Diagrams, Cloud Computing Architecture, How Cloud Computing Works, amazon cloud computing architecture, introduction to cloud computing architecture
The Cloud Computing Diagrams solution extends the functionality of the ConceptDraw PRO diagramming software with a comprehensive collection of libraries of commonly accepted cloud computing vector stencils to help you to get started designing Cloud Computing Diagrams, Architecture Diagrams and Cloud Computing Architecture Diagrams without effort. This solution lets one professionally depict the way how the cloud computing works, allows giving a powerful introduction to the Cloud computing architecture and Amazon cloud computing architecture, to display the essence of the cloud computing, the main characteristics and classification of the cloud services thanks to the wide variety of predesigned samples and examples.

Cyber Security Degrees

Cyber Security Degrees
For protection various cyber environments are developed and applied large variety of cyber security standards, techniques, security concepts and approaches with different cyber security degrees. The ConceptDraw PRO diagramming and vector drawing software extended with Network Security Diagrams Solution from the Computer and Networks Area of ConceptDraw Solution Park offers the number of useful tools which will help network security engineers, cyber security specialists, network and computer analysts easily and visually depict the knowledge and skills for research and prevention of intrusions, about protection critical information and analysis of cyber incidents, and for how to assess threats and vulnerabilities.
This vector stencils library contains 195 cloud computing icons.
Use it to design cloud computing infographic and diagrams with ConceptDraw PRO software.
"Cloud computing, also on-demand computing, is a kind of Internet-based computing that provides shared processing resources and data to computers and other devices on demand. It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications and services), which can be rapidly provisioned and released with minimal management effort. Cloud computing and storage solutions provide users and enterprises with various capabilities to store and process their data in third-party data centers.
Cloud computing has become a highly demanded service or utility due to the advantages of high computing power, cheap cost of services, high performance, scalability, accessibility as well as availability." [Cloud computing. Wikipedia]
The vector stencils library "Cloud clipart" is included in the Cloud Computing Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Access point
Access point, access point,
Airport
Airport, airport,
Alert
Alert, Alert, bell,
Banknote
Banknote, banknote,
Banknote bundle
Banknote bundle, banknote bundle,
Banknote bundles
Banknote bundles, banknote bundles, banknote bundle,
Backup
Backup, backup,
Bar chart
Bar chart, bar chart icon,
Big data
Big data, big data,
Book (closed)
Book (closed), book,
Book (open)
Book (open), open book,
Books
Books, books,
Box, close
Box, close, box close,
Box, open
Box, open, box open,
Braces
Braces, braces,
Brackets
Brackets, brackets,
Bug
Bug, bug,
Building
Building, building,
Bus
Bus, bus,
Cable connection
Cable connection, cable connection,
Calculator
Calculator, calculator,
Calendar
Calendar, calendar,
Car
Car, car,
CD/DVD
CD/DVD, CD, DVD,
Check list
Check list, checklist, check list,
Check mark
Check mark, check mark,
Clock
Clock, clock,
Cloud
Cloud, cloud,
Cloud computing
Cloud computing, cloud computing, cloud,
Cloud database
Cloud database, cloud database, cloud,
Cloud hosting
Cloud hosting, cloud hosting, cloud,
Cloud storage
Cloud storage, cloud storage, cloud,
Code
Code, code,
Coffee cup
Coffee cup, coffee cup,
Coin
Coin, coin,
Coins stack
Coins stack, coins stack,
Coins stacks
Coins stacks, coins stacks,
Communication
Communication, communication,
Computer terminal
Computer terminal, computer terminal, ATM machine, info kiosk,
Console
Console, console,
CPU
CPU, CPU,
Credit card
Credit card, credit card,
Cubes
Cubes, cubes,
Dashboard
Dashboard, dashboard,
Database
Database, database,
Databases
Databases, databases,
Datacenter
Datacenter, datacenter,
Dialog box
Dialog box, dialog box,
Dialog boxes
Dialog boxes, dialog boxes,
Document
Document, document,
Documents
Documents, documents, document,
Dollar sign
Dollar sign, dollar sign,
Download
Download, download, cloud,
Earth
Earth, Earth, planet,
Email
Email, email,
Equal sign
Equal sign, equal sign,
Ethernet jack
Ethernet jack, ethernet jack,
Ethernet plug
Ethernet plug, ethernet plug,
Euro sign
Euro sign, euro sign,
Exclamation mark
Exclamation mark, exclamation mark,
Eye
Eye, eye,
Feed symbol
Feed symbol, feed symbol,
Feedback
Feedback, feedback,
File
File, file,
Files
Files, files,
Filter
Filter, filter, funnel,
Firewall
Firewall, firewall,
Flash drive
Flash drive, flash drive,
Folder
Folder, folder,
Folders
Folders, folders, folder,
Gamepad
Gamepad, gamepad,
Gauge
Gauge, gauge, speedometer,
Gear
Gear, gear,
Gears, 2
Gears, 2, gears,
Gears, 3
Gears, 3, gears,
Globe
Globe, globe,
Hacker
Hacker, hacker,
Hard drive
Hard drive, hard drive,
Heart
Heart, heart,
Heart rhythm
Heart rhythm, heart rhythm,
Home
Home, home,
Hosting
Hosting, hosting,
Hotel
Hotel, hotel,
House
House, house,
Image
Image, image, picture,
Info
Info, info,
IP phone
IP phone, IP phone,
Jet
Jet, Jet plane,
Key
Key, key,
Keyboard
Keyboard, keyboard,
Laptop
Laptop, laptop,
Lego
Lego, lego,
Letter
Letter, letter,
Light bulb
Light bulb, light bulb,
Lightning
Lightning, lightning,
Line chart
Line chart, line chart icon,
Linux penguin
Linux penguin, Linux penguin,
List
List, list,
Load balancer
Load balancer, load balancer,
Location mark
Location mark, location mark,
Lock, close
Lock, close, lock close,
Lock, open
Lock, open, lock open,
Lock and key
Lock and key, lock close, lock and key,
Log
Log, log,
Login
Login, login,
Logout
Logout, logout,
Magnifying glass
Magnifying glass, magnifying glass,
Mail
Mail, mail,
Map
Map, map,
Memory (RAM)
Memory (RAM), memory, RAM,
Microphone
Microphone, microphone,
Minus sign
Minus sign, minus sign,
Mobile phone
Mobile phone, mobile phone,
Monitor
Monitor, monitor,
Mouse
Mouse, mouse,
Movie
Movie, movie,
Music
Music, music,
Music player
Music player, music player,
Network
Network, network,
Network bus
Network bus, network bus,
Newspaper
Newspaper, newspaper,
NIC (Network interface controller)
NIC (Network interface controller), NIC, network interface controller,
Not found (Error 404)
Not found (Error 404), not found, error 404,
Notebook
Notebook, notebook,
Office printer
Office printer, office printer,
Operator
Operator, operator,
Page
Page, page,
Pages
Pages, pages,
PC
PC, pc, desktop computer,
Pencil
Pencil, pencil,
Photo
Photo, photo, picture,
Photo camera
Photo camera, photo camera,
Pie chart
Pie chart, pie chart icon,
Platform
Platform, platform,
Plus sign
Plus sign, plus sign,
Pound sign
Pound sign, pound sign,
Printer
Printer, printer,
Puzzle
Puzzle, puzzle,
Puzzles, 2x2
Puzzles, 2x2, puzzles,
Puzzles, 3x3
Puzzles, 3x3, puzzles,
Question sign
Question sign, question sign,
Rackmount server
Rackmount server, rackmount server,
Router
Router, router,
Safe
Safe, safe,
Satellite
Satellite, satellite,
Satellite antenna
Satellite antenna, satellite antenna,
Schedule
Schedule, schedule,
Sensor
Sensor, sensor,
Server
Server, server tower case,
Server rack
Server rack, server rack, rackmount server,
Shield
Shield, shield,
Ship
Ship, ship,
Shopping bag
Shopping bag, shopping bag,
Shopping basket
Shopping basket, shopping basket,
Shopping cart
Shopping cart, shopping cart,
Sign up
Sign up, sign up, pencil,
Smartphone
Smartphone, smartphone,
Social network
Social network, social network,
Software box
Software box, software box,
Sound
Sound, sound, dynamic,
Spider
Spider, spider,
Spreadsheet
Spreadsheet, spreadsheet,
SSD
SSD, SSD,
Star
Star, star,
Stars, 5
Stars, 5, stars, star,
Stethoscope
Stethoscope, stethoscope,
Stickman
Stickman, stickman,
Stickmen
Stickmen, stickmen, stickman,
Suitcase
Suitcase, suitcase,
Support
Support, support,
Switch
Switch, switch,
Syringe
Syringe, syringe,
Tablet computer
Tablet computer, tablet computer,
Tools
Tools, tools,
Train
Train, train,
Truck
Truck, truck,
Truck 2
Truck 2, truck,
TV
TV, tv,
Umbrella
Umbrella, umbrella,
Upload
Upload, upload, cloud,
User man
User man, user man,
User woman
User woman, user woman,
User profile
User profile, user profile, account, user man,
Video
Video, video,
Video camera
Video camera, video camera,
Video mail
Video mail, video mail, video,
Virtual disk
Virtual disk, virtual disk,
Virus
Virus, drawing shapes, computer virus,
Wallet
Wallet, wallet,
Web camera
Web camera, web camera,
Wifi antenna
Wifi antenna, wifi antenna,
Wireless
Wireless, wireless,
Wrench
Wrench, wrench,
X cross symbol
X cross symbol, X cross symbol,
Yen sign
Yen sign, yen sign,
Used Solutions
This interactive voice response (IVR) diagram sample depicts the architecture of IVR systems. It was designed on the base of the Wikimedia Commons file: IVR-Systemarchitektur.png. [commons.wikimedia.org/ wiki/ File:IVR-Systemarchitektur.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, phone, performance monitoring, note, microphone, megaphone, headphones, ethernet port, drawing shapes, desktop phone, computer file, cloud network, LAN servers, 4 rackmount servers,
Used Solutions