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Dealing with Difficult People

Dealing with Difficult People
Every day we communicate with many people, but sometimes we meet the people with a complex character that do not go towards, in spite of all our efforts. There are about twelve types of people that are recognized as difficult. What we need to do when dealing with a difficult person? Anyway you must realize that you can not avoid the meeting with people, who consciously or unconsciously, will complicate your life. No matter where you are faced with a difficult person - at work, study, or in other occasions, it is needed try to find a compromise, you can use special approaches to dealing with difficult people. The key point in detecting the approach to difficult people is to realize that the person is difficult to communicate, to stay flexible and calm, retain neutrality, to apply to a specific person an individual approach, given its features, hidden needs and interests, and also your own priorities in this situation. Mind Map is a useful way to describe various approaches that you need to take when dealing with difficult people. Make it easy in ConceptDraw MINDMAP software.
The vector stencils library "HR symbols" contains 45 HR pictograms.
Use this icon set with HR symbols to draw your HR flowcharts, workflow diagrams, process charts and infographics with the ConceptDraw PRO diagramming and vector drawing software.
The HR pictograms library "HR symbols" is included in the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
Absence management
Absence management, absence management,
Absenteeism
Absenteeism, absenteeism,
Achievement
Achievement, achievement,
Attract
Attract, attract,
Authority and accountability
Authority and accountability, authority and accountability,
Business goals
Business goals, business goals,
Business success
Business success, business success,
Capital formation
Capital formation, сapital formation,
Career
Career, сareer,
Career ladder
Career ladder, сareer ladder,
Communication
Communication, сommunication,
Compensation management
Compensation management, compensation management,
Conflict management
Conflict management, сonflict management,
Conformance
Conformance, conformance,
Dress code
Dress code, dress code,
Education
Education, education,
Global HR
Global HR, global HR,
Headhunting
Headhunting, headhunting,
Hierarchical organization
Hierarchical organization, hierarchical organization,
Human capital
Human capital, human capital,
Human resource management
Human resource management, human resource management,
Incentive compensation management
Incentive compensation management, incentive compensation management,
Increase productivity
Increase productivity, increase productivity,
Job performance
Job performance, job performance,
Job satisfaction
Job satisfaction, job satisfaction,
Labor Unions
Labor Unions, Labor Unions,
Leadership
Leadership, leadership,
Motivation and incentives
Motivation and incentives, motivation and incentives,
Organizational culture
Organizational culture, organizational culture,
Partnership
Partnership, partnership,
Performance management
Performance management, performance management,
Problem solving
Problem solving, problem solving,
Retention
Retention, retention,
Skill
Skill, skill,
Smart ideas
Smart ideas, smart ideas,
Staff turnover
Staff turnover, staff turnover,
Succession management
Succession management, succession management,
Talent acquisition
Talent acquisition, talent acquisition,
Time efficiency
Time efficiency, time efficiency,
Time management
Time management, time management,
Timekeeping
Timekeeping, timekeeping,
Winner
Winner, winner,
Workforce planning
Workforce planning, workforce planning,
Workplace culture
Workplace culture, workplace culture,
Workplace health and safety
Workplace health and safety, workplace health and safety,
Used Solutions
The vector stencils library "HR symbols" contains 45 HR pictograms.
Use this icon set with HR symbols to draw your HR flowcharts, workflow diagrams, process charts and infographics with the ConceptDraw PRO diagramming and vector drawing software.
The HR pictograms library "HR symbols" is included in the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
Absence management
Absence management, absence management,
Absenteeism
Absenteeism, absenteeism,
Achievement
Achievement, achievement,
Attract
Attract, attract,
Authority and accountability
Authority and accountability, authority and accountability,
Business goals
Business goals, business goals,
Business success
Business success, business success,
Capital formation
Capital formation, сapital formation,
Career
Career, сareer,
Career ladder
Career ladder, сareer ladder,
Communication
Communication, сommunication,
Compensation management
Compensation management, compensation management,
Conflict management
Conflict management, сonflict management,
Conformance
Conformance, conformance,
Dress code
Dress code, dress code,
Education
Education, education,
Global HR
Global HR, global HR,
Headhunting
Headhunting, headhunting,
Hierarchical organization
Hierarchical organization, hierarchical organization,
Human capital
Human capital, human capital,
Human resource management
Human resource management, human resource management,
Incentive compensation management
Incentive compensation management, incentive compensation management,
Increase productivity
Increase productivity, increase productivity,
Job performance
Job performance, job performance,
Job satisfaction
Job satisfaction, job satisfaction,
Labor Unions
Labor Unions, Labor Unions,
Leadership
Leadership, leadership,
Motivation and incentives
Motivation and incentives, motivation and incentives,
Organizational culture
Organizational culture, organizational culture,
Partnership
Partnership, partnership,
Performance management
Performance management, performance management,
Problem solving
Problem solving, problem solving,
Retention
Retention, retention,
Skill
Skill, skill,
Smart ideas
Smart ideas, smart ideas,
Staff turnover
Staff turnover, staff turnover,
Succession management
Succession management, succession management,
Talent acquisition
Talent acquisition, talent acquisition,
Time efficiency
Time efficiency, time efficiency,
Time management
Time management, time management,
Timekeeping
Timekeeping, timekeeping,
Winner
Winner, winner,
Workforce planning
Workforce planning, workforce planning,
Workplace culture
Workplace culture, workplace culture,
Workplace health and safety
Workplace health and safety, workplace health and safety,
Used Solutions

Stakeholder Mapping Tool

Stakeholder Mapping Tool
Stakeholders are the groups of people or organizations whose contribution matters to the organization's success, this can be labour participation, financial participation, dissemination of information about organization, etc. So, the employees of the company, its suppliers, customers, media, public organizations, state authorities, all they are stakeholders of the company. ConceptDraw PRO diagramming and vector drawing software extended with Stakeholder Onion Diagrams Solution from the Management Area of ConceptDraw Solution Park is a powerful stakeholder mapping tool which allows easy create Stakeholder Onion diagrams and maps depicting the layers of a project, relationships of stakeholders to a project goal, and relationships between stakeholders.

Visualize Stakeholder Analysis

Visualize Stakeholder Analysis
Stakeholder analysis in conflict resolution, project management, and business administration, is the process of identifying the individuals or groups that are likely to affect or be affected by a proposed action, and sorting them according to their impact on the action and the impact the action will have on them. Use the ConceptDraw PRO diagramming and vector drawing software enhanced with powerful tools of Stakeholder Onion Diagrams Solution from the Management Area of ConceptDraw Solution Park to easy and effectively visualize stakeholder analysis.
"The six markets model.
Christopher, Payne and Ballantyne (1991) from Cranfield University goes further. They identify six markets which they claim are central to relationship marketing. They are: internal markets, supplier markets, recruitment markets, referral markets, influence markets, and customer markets.
Referral marketing is developing and implementing a marketing plan to stimulate referrals. Although it may take months before you see the effect of referral marketing, this is often the most effective part of an overall marketing plan and the best use of resources.
Marketing to suppliers is aimed at ensuring a long-term conflict-free relationship in which all parties understand each other's needs and exceed each other's expectations. Such a strategy can reduce costs and improve quality.
Influence markets involve a wide range of sub-markets including: government regulators, standards bodies, lobbyists, stockholders, bankers, venture capitalists, financial analysts, stockbrokers, consumer associations, environmental associations, and labor associations. These activities are typically carried out by the public relations department, but relationship marketers feel that marketing to all six markets is the responsibility of everyone in the organization. Each market may require its own explicit strategies and a separate marketing mix for each." [Relationship marketing. Wikipedia]
The block diagram example "Six markets model" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.
Block diagram
Block diagram, block diagram,
Used Solutions
The vector stencils library "HR symbols" contains 45 HR pictograms.
Use this icon set with HR symbols to draw your HR flowcharts, workflow diagrams, process charts and infographics with the ConceptDraw PRO diagramming and vector drawing software.
The HR pictograms library "HR symbols" is included in the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
Absence management
Absence management, absence management,
Absenteeism
Absenteeism, absenteeism,
Achievement
Achievement, achievement,
Attract
Attract, attract,
Authority and accountability
Authority and accountability, authority and accountability,
Business goals
Business goals, business goals,
Business success
Business success, business success,
Capital formation
Capital formation, сapital formation,
Career
Career, сareer,
Career ladder
Career ladder, сareer ladder,
Communication
Communication, сommunication,
Compensation management
Compensation management, compensation management,
Conflict management
Conflict management, сonflict management,
Conformance
Conformance, conformance,
Dress code
Dress code, dress code,
Education
Education, education,
Global HR
Global HR, global HR,
Headhunting
Headhunting, headhunting,
Hierarchical organization
Hierarchical organization, hierarchical organization,
Human capital
Human capital, human capital,
Human resource management
Human resource management, human resource management,
Incentive compensation management
Incentive compensation management, incentive compensation management,
Increase productivity
Increase productivity, increase productivity,
Job performance
Job performance, job performance,
Job satisfaction
Job satisfaction, job satisfaction,
Labor Unions
Labor Unions, Labor Unions,
Leadership
Leadership, leadership,
Motivation and incentives
Motivation and incentives, motivation and incentives,
Organizational culture
Organizational culture, organizational culture,
Partnership
Partnership, partnership,
Performance management
Performance management, performance management,
Problem solving
Problem solving, problem solving,
Retention
Retention, retention,
Skill
Skill, skill,
Smart ideas
Smart ideas, smart ideas,
Staff turnover
Staff turnover, staff turnover,
Succession management
Succession management, succession management,
Talent acquisition
Talent acquisition, talent acquisition,
Time efficiency
Time efficiency, time efficiency,
Time management
Time management, time management,
Timekeeping
Timekeeping, timekeeping,
Winner
Winner, winner,
Workforce planning
Workforce planning, workforce planning,
Workplace culture
Workplace culture, workplace culture,
Workplace health and safety
Workplace health and safety, workplace health and safety,
Used Solutions
The vector stencils library "HR symbols" contains 45 HR pictograms.
Use this icon set with HR symbols to draw your HR flowcharts, workflow diagrams, process charts and infographics with the ConceptDraw PRO diagramming and vector drawing software.
The HR pictograms library "HR symbols" is included in the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
Absence management
Absence management, absence management,
Absenteeism
Absenteeism, absenteeism,
Achievement
Achievement, achievement,
Attract
Attract, attract,
Authority and accountability
Authority and accountability, authority and accountability,
Business goals
Business goals, business goals,
Business success
Business success, business success,
Capital formation
Capital formation, сapital formation,
Career
Career, сareer,
Career ladder
Career ladder, сareer ladder,
Communication
Communication, сommunication,
Compensation management
Compensation management, compensation management,
Conflict management
Conflict management, сonflict management,
Conformance
Conformance, conformance,
Dress code
Dress code, dress code,
Education
Education, education,
Global HR
Global HR, global HR,
Headhunting
Headhunting, headhunting,
Hierarchical organization
Hierarchical organization, hierarchical organization,
Human capital
Human capital, human capital,
Human resource management
Human resource management, human resource management,
Incentive compensation management
Incentive compensation management, incentive compensation management,
Increase productivity
Increase productivity, increase productivity,
Job performance
Job performance, job performance,
Job satisfaction
Job satisfaction, job satisfaction,
Labor Unions
Labor Unions, Labor Unions,
Leadership
Leadership, leadership,
Motivation and incentives
Motivation and incentives, motivation and incentives,
Organizational culture
Organizational culture, organizational culture,
Partnership
Partnership, partnership,
Performance management
Performance management, performance management,
Problem solving
Problem solving, problem solving,
Retention
Retention, retention,
Skill
Skill, skill,
Smart ideas
Smart ideas, smart ideas,
Staff turnover
Staff turnover, staff turnover,
Succession management
Succession management, succession management,
Talent acquisition
Talent acquisition, talent acquisition,
Time efficiency
Time efficiency, time efficiency,
Time management
Time management, time management,
Timekeeping
Timekeeping, timekeeping,
Winner
Winner, winner,
Workforce planning
Workforce planning, workforce planning,
Workplace culture
Workplace culture, workplace culture,
Workplace health and safety
Workplace health and safety, workplace health and safety,
Used Solutions
The vector stencils library "HR symbols" contains 45 HR pictograms.
Use this icon set with HR symbols to draw your HR flowcharts, workflow diagrams, process charts and infographics with the ConceptDraw PRO diagramming and vector drawing software.
The HR pictograms library "HR symbols" is included in the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
Absence management
Absence management, absence management,
Absenteeism
Absenteeism, absenteeism,
Achievement
Achievement, achievement,
Attract
Attract, attract,
Authority and accountability
Authority and accountability, authority and accountability,
Business goals
Business goals, business goals,
Business success
Business success, business success,
Capital formation
Capital formation, сapital formation,
Career
Career, сareer,
Career ladder
Career ladder, сareer ladder,
Communication
Communication, сommunication,
Compensation management
Compensation management, compensation management,
Conflict management
Conflict management, сonflict management,
Conformance
Conformance, conformance,
Dress code
Dress code, dress code,
Education
Education, education,
Global HR
Global HR, global HR,
Headhunting
Headhunting, headhunting,
Hierarchical organization
Hierarchical organization, hierarchical organization,
Human capital
Human capital, human capital,
Human resource management
Human resource management, human resource management,
Incentive compensation management
Incentive compensation management, incentive compensation management,
Increase productivity
Increase productivity, increase productivity,
Job performance
Job performance, job performance,
Job satisfaction
Job satisfaction, job satisfaction,
Labor Unions
Labor Unions, Labor Unions,
Leadership
Leadership, leadership,
Motivation and incentives
Motivation and incentives, motivation and incentives,
Organizational culture
Organizational culture, organizational culture,
Partnership
Partnership, partnership,
Performance management
Performance management, performance management,
Problem solving
Problem solving, problem solving,
Retention
Retention, retention,
Skill
Skill, skill,
Smart ideas
Smart ideas, smart ideas,
Staff turnover
Staff turnover, staff turnover,
Succession management
Succession management, succession management,
Talent acquisition
Talent acquisition, talent acquisition,
Time efficiency
Time efficiency, time efficiency,
Time management
Time management, time management,
Timekeeping
Timekeeping, timekeeping,
Winner
Winner, winner,
Workforce planning
Workforce planning, workforce planning,
Workplace culture
Workplace culture, workplace culture,
Workplace health and safety
Workplace health and safety, workplace health and safety,
Used Solutions

calendar templates Calendars

calendar templates
Calendars solution extends ConceptDraw PRO software with templates, samples and library of vector stencils for drawing the business calendars and schedules.